If the Security Center agent becomes offline upon an exception, the agent fails to be installed or uninstalled, or the processes of the Security Center agent cause high CPU utilization, you can use the agent troubleshooting feature of Security Center to troubleshoot issues. This topic describes how to use the agent troubleshooting feature.
Background information
Limits
The agent troubleshooting feature is available for the servers that run the following
versions of operating systems:
- Windows Server 2008 and later
- 64-bit Linux (versions later than CentOS 5)
Scenarios
- If your servers are added to Security Center, you can click Client Troubleshooting on the Server(s) tab of the Assets page in the Security Center console to troubleshoot issues. For more information, see Troubleshoot issues for servers that are added to Security Center.
- If your servers are not added to Security Center, you can run aegis_checker commands on the servers to troubleshoot issues. For more information, see Troubleshoot issues for servers that are not added to Security Center.
Troubleshoot issues for servers that are added to Security Center
Troubleshoot issues for servers that are not added to Security Center
If your servers are not added to Security Center, you can run commands on the servers based on the operating system of each server to troubleshoot issues.