1. How to Use QwenWork Personal Edition
Using QwenWork requires binding to an organization. For Personal Edition, switch your organization to "My AI Team" to enter the Personal Edition.
2. Subscription & Top-up
2.1 Personal Plans
1. Plan Overview
Supported payment methods: monthly / auto-renewing monthly / annual
Available plans: Free / Personal Standard / Personal Pro
Free | Personal Standard | Personal Pro | |
Subscription price | $0 | $20/month; Auto-renewing monthly $20/month; Annual $192/year (Save 20% with annual billing) | $40/month; Auto-renewing monthly $40/month; Annual $384/year (Save 20% with annual billing) |
Monthly credits | — | 2,000 credits | 4,500 credits |
Daily bonus | 200 credits (limited time) | 200 credits (limited time) | 200 credits (limited time) |
Add-on credit packs | Not available | $1 = 100 credits | $1 = 100 credits |
Signup bonus credits (granted once only) | 500 | 500 | 500 |
2. How to Subscribe to a Personal Plan
Entry 1: Settings → Usage → Upgrade Subscription
Entry 2: New Task page / chat stream → usage details panel → Upgrade Subscription
2.2 Add-on Credit Packs
1. Personal credit packs (only paid Personal Edition users can purchase credit packs)
Pack | Credits included | Price (USD), $1 = 100 credits |
Top-up credit pack | 1,500 | 15 |
Top-up credit pack | 5,000 | 50 |
Top-up credit pack | 10,000 | 100 |
2. How to Top up Credit Packs
Entry 1: Settings → Usage → Top up Credits
Entry 2: New Task page / chat stream → usage details panel → Top up Credits
QwenWork credit packs can only be used within QwenWork and are NOT interchangeable with DingTalk AI compute packs.
2.3 Enterprise Members: Requesting a Seat from the Admin or Switching to Personal Edition
Enterprise users who have not been assigned a seat by their organization will be unable to use Enterprise Edition QwenWork. In this case, they can either switch to the Personal Edition or contact their enterprise administrator to request a seat.
2.4 Credits Usage History & Bonus Credits Lookup
Entry 1: New Task page / chat stream → usage details panel → View Usage Details
Entry 2: Settings → Usage → View Usage Details
3. FAQ
Q1: Can I downgrade my plan?
A1: No, downgrades are not supported.
Q2: Can I upgrade my plan?
A2: Yes. Your remaining credits in the current plan will be calculated, and you can upgrade to a higher plan by paying the price difference (the total cost equals the full price of the higher plan under the corresponding billing method). The upgrade takes effect immediately, the plan expiration date remains unchanged, and the fixed monthly credits are topped up to the full amount of the higher plan.
Q3: Are credits and plans shared between Personal Edition and an organization's Enterprise Edition?
A3: No. Credits and plans are isolated between different organizations' Enterprise Editions, and between Personal Edition and any organization's Enterprise Edition.