This page describes the cause of and resolution for the HTTP 500 error returned by Object Storage Service (OSS).
InternalError
| Field | Value |
|---|---|
| HTTP status | 500 |
| Error code | InternalError |
| Error message | Please contact the server administrator, oss@service.aliyun.com |
Cause: OSS encountered an internal error or is temporarily busy. This is a server-side fault — your request is not the cause.
Resolution:
Wait a moment, then retry the request.
If the error persists, submit a ticket for technical support.