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Managed Service for OpenTelemetry:Get started with Managed Service for OpenTelemetry

Last Updated:Mar 11, 2026

Managed Service for OpenTelemetry provides a fully managed backend for distributed tracing. Instead of deploying and maintaining your own trace storage and query infrastructure, you send trace data from your applications to Alibaba Cloud endpoints and analyze it in the console. The service accepts data from the OpenTelemetry SDK and Collector, Jaeger SDK and Agent, Zipkin, and SkyWalking clients.

To start sending trace data, complete these steps:

  1. Activate the service

  2. Find your region endpoint

  3. Get an authentication token

Activate the service

Go to the Managed Service for OpenTelemetry product homepage and activate the service as prompted.

Choose an endpoint and protocol

Supported regions and endpoints

Select the endpoint that matches your application's deployment:

  • Private endpoint: For applications deployed on Alibaba Cloud. Traffic stays within the internal network.

  • Public endpoint: For applications deployed outside Alibaba Cloud.

RegionRegion IDPrivate endpointPublic endpoint
China (Hangzhou)cn-hangzhoutracing-analysis-dc-hz-internal.aliyuncs.comtracing-analysis-dc-hz.aliyuncs.com
China (Shanghai)cn-shanghaitracing-analysis-dc-sh-internal.aliyuncs.comtracing-analysis-dc-sh.aliyuncs.com
China (Qingdao)cn-qingdaotracing-analysis-dc-qd-internal.aliyuncs.comtracing-analysis-dc-qd.aliyuncs.com
China (Beijing)cn-beijingtracing-analysis-dc-bj-internal.aliyuncs.comtracing-analysis-dc-bj.aliyuncs.com
China (Zhangjiakou)cn-zhangjiakoutracing-analysis-dc-zb-internal.aliyuncs.comtracing-analysis-dc-zb.aliyuncs.com
China (Hohhot)cn-huhehaotetracing-cn-huhehaote-internal.arms.aliyuncs.comtracing-cn-huhehaote.arms.aliyuncs.com
China (Ulanqab)cn-wulanchabutracing-cn-wulanchabu-internal.arms.aliyuncs.comtracing-cn-wulanchabu.arms.aliyuncs.com
China (Shenzhen)cn-shenzhentracing-analysis-dc-sz-internal.aliyuncs.comtracing-analysis-dc-sz.aliyuncs.com
China (Heyuan)cn-heyuantracing-cn-heyuan-internal.arms.aliyuncs.comtracing-cn-heyuan.arms.aliyuncs.com
China (Guangzhou)cn-guangzhoutracing-cn-guangzhou-internal.arms.aliyuncs.comtracing-cn-guangzhou.arms.aliyuncs.com
China (Chengdu)cn-chengdutracing-cn-chengdu-internal.arms.aliyuncs.comtracing-cn-chengdu.arms.aliyuncs.com
China (Hong Kong)cn-hongkongtracing-analysis-dc-hk-internal.aliyuncs.comtracing-analysis-dc-hk.aliyuncs.com
Japan (Tokyo)ap-northeast-1tracing-analysis-dc-jp-internal.aliyuncs.comtracing-analysis-dc-jp.aliyuncs.com
Singaporeap-southeast-1tracing-analysis-dc-sg-internal.aliyuncs.comtracing-analysis-dc-sg.aliyuncs.com
Malaysia (Kuala Lumpur)ap-southeast-3tracing-ap-southeast-3-internal.arms.aliyuncs.comtracing-ap-southeast-3.arms.aliyuncs.com
Indonesia (Jakarta)ap-southeast-5tracing-analysis-dc-indonesia-internal.aliyuncs.comtracing-analysis-dc-indonesia.aliyuncs.com
Germany (Frankfurt)eu-central-1tracing-analysis-dc-frankfurt-internal.aliyuncs.comtracing-analysis-dc-frankfurt.aliyuncs.com
UK (London)eu-west-1tracing-analysis-dc-lundun-internal.aliyuncs.comtracing-analysis-dc-lundun.aliyuncs.com
US (Silicon Valley)us-west-1tracing-analysis-dc-usw-internal.aliyuncs.comtracing-analysis-dc-usw.aliyuncs.com
US (Virginia)us-east-1tracing-us-east-1-internal.arms.aliyuncs.comtracing-us-east-1.arms.aliyuncs.com
SAU (Riyadh - Partner Region)me-central-1tracing-me-central-1-internal.arms.aliyuncs.comtracing-me-central-1.arms.aliyuncs.com

Supported protocols and ports

Managed Service for OpenTelemetry supports multiple protocols over HTTP, HTTPS, and gRPC. On shared ports (80 and 443), protocols are distinguished by URL path.

HTTP and HTTPS protocols (recommended)

For most use cases, use HTTP or HTTPS. These protocols work through standard web ports and are straightforward to configure with the OpenTelemetry SDK.

PortProtocolURL path
80OpenTelemetry HTTP/api/otlp/traces
80Jaeger HTTP/api/traces
80Jaeger Remote Sampling/api/sampling
80Zipkin HTTP v1/api/v1/spans
80Zipkin HTTP v2/api/v2/spans
443OpenTelemetry HTTPS/api/otlp/traces
443Jaeger HTTPS/api/traces
443Jaeger Remote Sampling/api/sampling
443Zipkin HTTPS v1/api/v1/spans
443Zipkin HTTPS v2/api/v2/spans

gRPC protocols

PortProtocol
8090OpenTelemetry gRPC
1883Jaeger gRPC
1883SkyWalking gRPC
8000SkyWalking v8 gRPC

Get an authentication token

After activating the service, get a token to authenticate the trace data your application reports. How the token is used depends on the protocol:

  • HTTP-based protocols (OpenTelemetry HTTP, Zipkin HTTP, Jaeger HTTP): The token is embedded in the endpoint URL provided by the console.

  • gRPC-based protocols (OpenTelemetry gRPC, SkyWalking gRPC, Jaeger gRPC): Pass Authentication=<token> in the gRPC metadata.

New console

  1. Log on to the Managed Service for OpenTelemetry console. In the left-side navigation pane, click Integration Center.

  2. In the Open Source Frameworks section, click the OpenTelemetry card or the card for the client you want to use.

  3. In the panel that appears, retrieve the token and endpoint.

    Get the authentication token in the new console

Old console

  1. Log on to the Managed Service for OpenTelemetry console.

  2. In the left-side navigation pane, click Cluster Configurations, and then click the Access point information tab.

  3. At the top of the page, select a region. In the Cluster Information section, turn on the Show Token switch.

  4. In the Client section, select OpenTelemetry or the client you want to use. Find the endpoint in the Related Information column.

    Get the endpoint in the old console

Network requirements for non-Alibaba Cloud applications

If your application runs outside Alibaba Cloud, configure your firewall or security group to allow outbound traffic on the following ports and domain names.

Ports:

  • 80 (OpenTelemetry HTTP, Jaeger HTTP)

  • 443 (OpenTelemetry HTTPS, Jaeger HTTPS, Zipkin HTTPS)

  • 8090 (OpenTelemetry gRPC)

  • 1883 (Jaeger gRPC, SkyWalking gRPC)

Domain names by region:

RegionInternetVirtual private cloud (VPC)
China (Hangzhou)tracing-analysis-dc-hz.aliyuncs.comtracing-analysis-dc-hz-internal.aliyuncs.com
China (Shanghai)tracing-analysis-dc-sh.aliyuncs.comtracing-analysis-dc-sh-internal.aliyuncs.com
China (Qingdao)tracing-analysis-dc-qd.aliyuncs.comtracing-analysis-dc-qd-internal.aliyuncs.com
China (Beijing)tracing-analysis-dc-bj.aliyuncs.comtracing-analysis-dc-bj-internal.aliyuncs.com
China (Zhangjiakou)tracing-analysis-dc-zb.aliyuncs.comtracing-analysis-dc-zb-internal.aliyuncs.com
China (Hohhot)tracing-cn-huhehaote.arms.aliyuncs.comtracing-cn-huhehaote-internal.arms.aliyuncs.com
China (Ulanqab)tracing-cn-wulanchabu.arms.aliyuncs.comtracing-cn-wulanchabu-internal.arms.aliyuncs.com
China (Shenzhen)tracing-analysis-dc-sz.aliyuncs.comtracing-analysis-dc-sz-internal.aliyuncs.com
China (Heyuan)tracing-cn-heyuan.arms.aliyuncs.comtracing-cn-heyuan-internal.arms.aliyuncs.com
China (Guangzhou)tracing-cn-guangzhou.arms.aliyuncs.comtracing-cn-guangzhou-internal.arms.aliyuncs.com
China (Chengdu)tracing-cn-chengdu.arms.aliyuncs.comtracing-cn-chengdu-internal.arms.aliyuncs.com
China (Hong Kong)tracing-analysis-dc-hk.aliyuncs.comtracing-analysis-dc-hk-internal.aliyuncs.com
Japan (Tokyo)tracing-analysis-dc-jp.aliyuncs.comtracing-analysis-dc-jp-internal.aliyuncs.com
Singaporetracing-analysis-dc-sg.aliyuncs.comtracing-analysis-dc-sg-internal.aliyuncs.com
Malaysia (Kuala Lumpur)tracing-ap-southeast-3.arms.aliyuncs.comtracing-ap-southeast-3-internal.arms.aliyuncs.com
Indonesia (Jakarta)tracing-analysis-dc-indonesia.aliyuncs.comtracing-analysis-dc-indonesia-internal.aliyuncs.com
Germany (Frankfurt)tracing-analysis-dc-frankfurt.aliyuncs.comtracing-analysis-dc-frankfurt-internal.aliyuncs.com
UK (London)tracing-analysis-dc-lundun.aliyuncs.comtracing-analysis-dc-lundun-internal.aliyuncs.com
US (Virginia)tracing-us-east-1.arms.aliyuncs.comtracing-us-east-1-internal.arms.aliyuncs.com
US (Silicon Valley)tracing-analysis-dc-usw.aliyuncs.comNone
SAU (Riyadh - Partner Region)tracing-me-central-1.arms.aliyuncs.comtracing-me-central-1-internal.arms.aliyuncs.com