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    :Cannot receive messages after a successful subscription in Simple Message Queue (formerly MNS)

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    :Cannot receive messages after a successful subscription in Simple Message Queue (formerly MNS)

    Last Updated:Sep 08, 2026

    Problem description

    Simple Message Queue (formerly MNS) subscription succeeds but no messages are received, and no related records are found in the logs.

    Cause

    This may be caused by the Message Filtering Tag (FilterTag) parameter configured during subscription. This parameter specifies the message filter tag for the subscription. Only messages with matching tags are pushed.

    Solution

    Follow these steps to troubleshoot the issue.

    1. Check the logs of Simple Message Queue (formerly MNS) to confirm that no related records are found. For how to view the logs of Simple Message Queue (formerly MNS), see Log management.

    2. Check whether the Message Filtering Tag (FilterTag) parameter was set during subscription. Based on your actual situation, decide whether to keep this parameter. For more information about this parameter, see Subscription API specifications.

    If your problem remains unresolved, you can submit a free consultation in the Alibaba Cloud community.