Alert Center dashboards include the following dashboards: Global Alert Pipeline Center, Global Alert Rule Center, Global Alert Troubleshooting Center, and Pub Alert Center. The preceding dashboards display information about alerts.

Background information

The first time you use the alerting feature of Log Service, you are prompted to select a region. After you select a region, Log Service automatically creates a project named sls-alert-Alibaba Cloud account ID-region and a Logstore named internal-alert-center-log in the region to store alert logs.
Note You are not charged when you use the internal-alert-center-log Logstore. By default, indexes are created for the Logstore.

Log Service generates built-in dashboards based on the internal-alert-center-log Logstore. The built-in dashboards display information about alerts, such as the details of triggered alerts and alert notifications.

Go to the dashboard page

  1. Log on to the Log Service console.
  2. In the Projects section, click a project.
  3. In the left-side navigation pane, click Alerts.
  4. On the Alert Center page, choose Alert Management > Alert Dashboards.

Global Alert Pipeline Center

The Global Alert Pipeline Center dashboard displays the historical information about the alerts that are triggered within a specified period of time for the current Alibaba Cloud account. The historical information includes how alerts are triggered, how alerts are denoised, and how alert notifications are sent. The dashboard also displays all historical data. The data includes the number of enabled alert monitoring rules, the number of alerts by severity, the number of merged alerts, the number of deduplicated alerts, the number of silenced alerts, the number of alert notifications that are sent, and the number of alert notifications for each notification method.

Alert Link Center

Global Alert Rule Center

The Global Alert Rule Center dashboard displays all alert monitoring rules within a specified period of time for the current Alibaba Cloud account. The dashboard also displays the number of enabled rules, the distribution of rule status, and the details of rules.

Monitoring Rule Center

Global Alert Troubleshooting Center

The Global Alert Troubleshooting Center dashboard displays information about alert configuration errors that occur within a specified period of time for the current Alibaba Cloud account. The information includes the number and details of global configuration errors, the number and details of configuration errors for each notification method, and the number and details of configuration errors for alert monitoring rules.

Troubleshooting Center

You can use the __topic__: system_config statement in the internal-alert-center-log Logstore to query logs that are related to configuration errors. The following table describes the common errors.

Level Type Details Description Solution
error AlertPolicyNotConfigured Alert xxx has no alert policy configured No alert policy is configured for the alert monitoring rule and alerts cannot be merged based on routes. Therefore, Log Service ignores the related alerts. Modify the alert monitoring rule and configure a valid alert policy.
AlertPolicyNotExist alert policy xxx does not exist The alert policy that is associated with the alert monitoring rule does not exist. Therefore, Log Service ignores the related alerts. Create an alert policy with the same name or specify another alert policy.
AlertPolicyInvalid alert policy xxx format is error The format of the alert policy is invalid and related alerts cannot be parsed. Therefore, Log Service ignores the related alerts. Modify the alert policy, or delete the alert policy and create an alert policy with the same name.
GroupPolicyEmpty Group policy of alert policy xxx is empty The route consolidation policy of the alert policy is not configured. Therefore, Log Service ignores the related alerts. Configure the route consolidation policy of the alert policy and make sure that the route consolidation policy is not empty.
ActionPolicyNotExist action policy xxx does not exist The action policy does not exist. Therefore, Log Service does not send alert notifications for the alerts that use the action policy. Create an action policy or specify another action policy.
ActionPolicyInvalid action policy xxx is invalid The format of the action policy is invalid. Therefore, Log Service does not send alert notifications for the alerts that use the action policy. Modify the action policy, or delete the action policy and create an action policy with the same name.
ActionPolicyEmpty Primary(Secondary) policy for action policy xxx is empty The primary and secondary action policies of the action policy are empty. Therefore, Log Service does not send alert notifications for the alerts that use the action policy. Modify the action policy and make sure that the primary and secondary action policies are not empty.
warn AlertPolicyInheritanceLoop alert policy xxx has inheritance loop with yyy An inheritance loop exists. For example, Alert Policy A inherits Alert Policy B and Alert Policy B inherits Alert Policy A.
  • If you associate Alert Policy A, Alert Policy B is executed, and then Alert Policy A is executed.
  • If you associate Alert Policy B, Alert Policy A is executed, and then Alert Policy B is executed.
The inheritance loop is not parsed.
Modify the alert policy to prevent inheritance loops.
UserNotExist user xxx does not exist The specified user does not exist. Therefore, Log Service does not send alert notifications to the user. Create a user or configure the action policy to specify another user.
UserGroupNotExist group xxx does not exist The specified user group does not exist. Therefore, Log Service does not send alert notifications to the user group. Create a user group or configure the action policy to specify another user group.
UserGroupEmpty group xxx is empty The specified user group does not contain users. Therefore, Log Service does not send alert notifications to the user group. Add users to the user group.
OncallGroupNotExist oncall group xxx does not exist The specified on-duty group does not exist. Therefore, Log Service does not send alert notifications to the on-duty group. Create an on-duty group or configure the action policy to specify another on-duty group.
ContentTemplateNotExist content template xxx does not exist The specified alert template does not exist. Therefore, Log Service ignores the notification methods that use the alert template. Create an alert template or configure the action policy to specify another alert template.
CalendarNotExist calendar xxx does not exist The specified calendar does not exist. Therefore, Log Service ignores the on-duty group that uses the calendar. Create a calendar or configure the on-duty group to use another calendar.
ChannelQuotaNotExist channel quota does not exist The quota for the specified notification method does not exist. Therefore, the number of alert notifications that can be sent by using the notification method is unlimited. Configure a quota for the related notification method.
ChannelQuotaInvalid channel quota format is invalid The quota for the specified notification method is left empty. Therefore, the number of alert notifications that can be sent by using the notification method is unlimited. Change the quota for the notification method and make sure that the quota is not empty.

Pub Alert Center

The Pub Alert Center dashboard displays the data of the alert ingestion system within a specified period of time for the current Alibaba Cloud account. The data includes the number of active alert ingestion services, the number of alert ingestion applications, the number of protocols, the number of requests that are sent by active alert ingestion services, and the number of ingested alerts. Pub Alert Center