This topic provides answers to some frequently asked questions (FAQ) about how to use the IoT Platform console.
Link to the IoT Platform console
How do I view logs in the IoT Platform console?
To view logs in the IoT Platform console, perform the following steps: Log on to the IoT Platform console, and click the instance that you want to manage. In the left-side navigation pane of the page that appears, choose . On the Device Log page, select the product whose logs you want to view from the drop-down list. The logs of all devices under this product appear.
For more information, see IoT Platform logs.
Can I change the region where a product or device is deployed in the IoT Platform console?
No, you cannot change the region where a product or device is deployed in the IoT Platform console.
How do I activate a device?
When you succeed in connecting a device to IoT Platform by using the device certificate, the device is activated and no extra operations are required.
What messages do custom topic categories whose names end with get, update, or error contain?
- A custom topic category whose name ends with error contains the error messages that devices send to IoT Platform.
- A custom topic category whose name ends with get contains the messages to which devices subscribe from the server.
- A custom topic category whose name ends with update contains the messages that devices send to IoT Platform.
You can create custom topics based on your business requirements. For more information, see Custom topics.
Why is the Define Feature tab not displayed on the Product Details page?
Your product runs Basic Edition. In this case, you cannot use a Thing Specification Language (TSL) model to define the product. Therefore, the Define Feature tab is not displayed in the IoT Platform console.
If you do not configure the AliyunCommodityCode parameter when you call the CreateProduct operation to create a product, a Basic Edition product is automatically created.