By default, if a backup attempt fails or a backup client is disconnected from the server, Hybrid Backup Recovery (HBR) sends alert notifications to the owner of the Alibaba Cloud account by using emails. You can specify notification contacts, contact groups, and notification methods.

Prerequisites

A VMware virtual machine (VM) is backed up. For more information, see Back up VMware VM images.
Note A contact receives an alert about one hour after a backup fails or a backup client is disconnected from HBR.

Create a notification contact

A notification contact is a person who receives backup alerts. To create a notification contact, perform the following steps:

  1. Log on to the HBR console.
  2. In the left-side navigation pane, click Notification Contacts.
  3. On the Notification Contacts page, click the Contacts tab.
  4. In the upper-right corner, click Create Contact.
  5. In the Create Contact panel, enter a contact name.
  6. Set the Notification Methods parameter to Email and click OK.
    After you select Email, enter an email address in the Email field and click Send. Log on to the account of the specified email address and copy the verification code from the received email. Then, paste the code in the Verification Code field in the HBR console.

Create a contact group

You can create a contact group and add multiple notification contacts to the group. Then, you can configure the group to receive the same alert notifications. This way, you can manage notification contacts in an efficient manner. When an alert is triggered, HBR sends alert notifications to all contacts in the group.

  1. In the left-side navigation pane, click Notification Contacts.
  2. On the Notification Contacts page, click the Groups tab.
  3. In the upper-right corner of the tab, click Create Group.
  4. In the Create Group panel, enter a group name.
  5. Select the contacts that you want to add to the group and click the button. Then, the selected contacts are added to the Selected Contacts section. Click OK.
    Note
    • On the Groups tab, you can view information about all created contact groups and the number of contacts in each group.
    • You can click Modify to modify a contact group.
    • If a group is specified to receive alert notifications, you cannot delete the contact group.

Create an alert policy

You can configure an alert policy for a vault in the HBR console.
Note By default, if you do not configure an alert policy for a vault, HBR sends alert notifications to the owner of the Alibaba Cloud account by using emails.
  1. On the Overview page, find the vault for which you want to configure an alert policy.
  2. In the upper-right corner of the vault card, choose Settings > Modify Backup Vault.
  3. In the Modify Backup Vault panel, select an alert policy based on your business requirements and click OK.
    Alert policy Description
    Disabled If you select this option, HBR does not send alert notifications.
    Default If you select this option, HBR sends alert notifications to the owner of the Alibaba Cloud account by using emails.
    Custom If you select this option, you must select one or more notification contacts or contact groups. HBR sends alert notifications to the selected contacts and contact groups.