:Common error messages that may appear when you purchase Express Connect services

Error message

Cause

Solution

The access point that you selected is temporarily unavailable due to insufficient port inventory or insufficient upstream bandwidth resources. Select another access point.

• The port inventory of the access point that you selected is insufficient.

• The upstream bandwidth resources of the access point that you selected is insufficient.

Select another access point or port specification that can meet your business requirements on the buy page.

The port that you selected is temporarily unavailable due to insufficient inventory. Select another port specification or another access point.

The port inventory of the access point that you selected is insufficient.

A required parameter is not configured.

Yes is not selected for the Understand Billing Rules parameter.

Read the billing rules and select Yes for the Understand Billing Rules parameter. For more information about the billing rules of Express Connect, see Pricing.

You do not have the permissions to purchase the port, or the port that you selected is temporarily unavailable. For more information, contact your account manager.

• You do not have the permissions to purchase the port that you selected.

• The port that you selected is temporarily unavailable.

For more information, contact your account manager.

The bandwidth resources between the two regions that you selected are insufficient.

The bandwidth resources between the two regions that you selected are insufficient, and you cannot purchase a peering connection between the two regions.