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    :Resolve copy-paste issues on a Windows ECS instance

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    :Resolve copy-paste issues on a Windows ECS instance

    Last Updated:Jun 21, 2026

    This topic describes how to resolve copy and paste issues when connected to a Windows ECS instance using Remote Desktop Connection.

    Symptoms

    When connected to a Windows ECS instance using Remote Desktop Connection, you cannot copy content from the instance to your local computer.

    Cause

    The rdpclip.exe process on the Windows ECS instance is not running correctly.

    Note

    rdpclip is a Remote Desktop component that enables copy and paste operations during a remote session. If the rdpclip.exe process malfunctions after you connect to the instance, you cannot copy files or content from the instance to your local computer.

    Solution

    To resolve copy and paste issues after connecting to a Windows ECS instance, restart the rdpclip.exe process on the instance.

    Follow these steps to resolve the issue:

    1. On your local computer, click Start > Run. In the Run dialog box, enter mstsc and click OK to open the Remote Desktop Connection window.

    2. In the Remote Desktop Connection window, click Show Options. On the Local Resources tab, in the Local devices and resources section, select the Clipboard checkbox. Click Details, select the Drives checkbox, and then click OK.

      Also select the Printers checkbox.

    3. Connect to the Windows instance using Remote Desktop and open Task Manager. On the Details tab, select the rdpclip.exe process, and then click End Task.

    4. Click Start > Run again. In the Run dialog box, enter rdpclip.exe and click OK to restart the process.

    5. Verify that copy and paste now works correctly.