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:When installing MySQL database in the ECS server of Windows, the system prompts "this program cannot be started because MSVCR100.dll is missing from the application"

Last Updated:Dec 29, 2020

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Problem description

When you install a MySQL database on an ECS instance that runs a Windows system.

Cause

The corresponding MSVCR100.dll file is missing.

Solution

Alibaba Cloud reminds you that:

  • Before you perform operations that may cause risks, such as modifying instance configurations or data, we recommend that you check the disaster recovery and fault tolerance capabilities of the instances to ensure data security.
  • You can modify the configurations and data of instances including but not limited to Elastic Compute Service (ECS) and Relational Database Service (RDS) instances. Before the modification, we recommend that you create snapshots or enable RDS log backup.
  • If you have authorized or submitted sensitive information such as the logon account and password in the Alibaba Cloud Management Console, we recommend that you modify such information in a timely manner.
  1. Download the corresponding MSVCR100.dll file.
  2. After you install logtail through this file, make sure that the preceding error is not reported.

Scope

  • Elastic Compute Service
  • Simple Application Server