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Manage messages

Last Updated: Jan 19, 2022

The message list shows the relevant information of simple push and template push messages created in the last 30 days. You can query the historical messages of simple push, template push and multiple push, while the broadcast messages cannot be queried on the console.

View message list

Log in to the mPaaS console, select the App and perform the following steps to view the message list:

  1. On the left-side navigation pane, choose Message Push Service.

  2. Click the Message list tab on the right side of the page.

    1

    Messages are sorted in descending order by creation time. The information displayed in the list includes:

    • Customer message ID: Customized by user or automatically generated by system

    • Push type: The push type of a message.

      User dimension: The message is pushed based on user ID.

      Device ID_Android: The message is pushed based on device ID and the push platform is Android.

      Device ID_iOS: The message is pushed based on device ID and the push platform is iOS.

    • Target ID: User ID or device ID.

    • Message title: The title of a message.

    • Creation time: The time when the message was successfully created, accurate to seconds.

View push details

To view push details of a message, click the Expand button (Expand button) of the target message on the list.

Then the following information appears:

  • Message ID: The unique identifier of a message automatically generated by MPS.

  • Push status: Shows the push status of a message. To learn the status codes and corresponding description, see Message push status codes.

  • Expiry time: the time when a message expires. The system automatically calculates the value based on the creation time and validity period of the message. If a message has not been sent successfully and remains in the DeviceNotOnlineOrNoResponse or NoBindInfo status, MPS will resend it after the device is connected or a user binding request is initiated. However, if the message expires, MPS will not resend it.

  • Modification time: the time when the push status of a message changes, accurate to seconds.

Search messages

You can search the message list for a message based on Target ID (Device ID or User ID) and Customer message ID. The procedure is as follows:

  1. In the search box displayed in the upper right corner of the Message list page, enter a complete device ID/user ID and customer message ID.

  2. Click the search icon (1) or press Enter. Only the message with the specified target ID and customer message ID is returned.

Note

  • You can only search for simple push, template push, and multiple push messages created in the last 30 days.

  • Multiple push messages are not displayed by default, but you can search for them.

  • Broadcast push messages are not displayed and cannot be searched for.