This topic describes the documentation updates for new features and feature updates of ChatApp Message Service.
Updates in November 2023
Date | Feature type | Description |
November 21, 2023 | New | You can click the authorization button on the Catalog list page in the ChatApp Message Service console to obtain permissions on catalogs from Meta Business Manager. |
The type parameter is required when you add a fallback rule on the Fallback rules page in the ChatApp Message Service console. | ||
The API operations related to WhatsApp Flows are added. | ||
The API operations related to quick-response (QR) codes for phone numbers are added. | ||
The ConfigId parameter is added to the IsvGetAppId operation that is used to implement embedded signup for independent software vendors (ISVs). | ||
Updated | The SDK for embedded signup is upgraded. |
Updates in October 2023
Date | Feature type | Description |
October 19, 2023 | New | You can create coupon code templates and limited-time offer templates and send messages based on these templates in the ChatApp Message Service console. |
You can call API operations to manage carousel templates. |
Updates in September 2023
Date | Feature type | Description |
September 14, 2023 | New | The Keyword trigger switch is added to More Settings on the Message channel tab of the Channels page. You can turn on Keyword trigger to trigger the message workbench by using keywords. This way, you can receive the mobile originated messages from users. |
Phone numbers remain online after you refresh the Message workbench page. | ||
The Template quality column is added to the template list on the Whatsapp template design page. | ||
An API operation is added to query the reasons for review rejection. |
Updates in August 2023
Date | Feature type | Description |
August 29, 2023 | New | You can add up to 10 buttons to a WhatsApp message template. |
You can add business phone numbers on the Message channel tab of the Channels page. | ||
The authorization option is added to the Catalog list page. If you want to share your product catalogs with other partners, go to the Business Manager platform of Meta. | ||
August 17, 2023 | New | You can set a validity period for a WhatsApp authentication template. After the validity period ends, messages based on the template are not sent. |
August 10, 2023 | New | You can modify approved WhatsApp message templates. Important After you modify an approved template, you need to submit it for review again. After the modified template passes the review, the original template is unavailable and the messages based on the original template fail to be sent. |
You can create a WhatsApp Business Account (WABA) by using a precheck phone number on the WABA onboarding page. |
Updates in July 2023
Date | Feature type | Description |
July 27, 2023 | New | The catalog list feature is added to the console. On the Catalog list page, you can bind and synchronize product catalogs and products. |
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The Shopping cart and Category switches are added to More Settings on the Message channel tab of the Channels page. You can turn on Shopping cart and Category to display the shopping cart and catalog buttons. | ||
You can send product catalog templates and multi-product message (MPM) templates on the Send message page. | ||
The originPhoneNumber parameter is added to message receipts. The parameter indicates the original phone number that sends messages. |
June 2023
Date | Feature type | Description |
June 29, 2023 | New | The Read status column is added to the Whatsapp message list page. |
You can modify the approved profiles of your customers within your ISV account. |
Updates in May 2023
Date | Feature type | Description |
May 9, 2023 | New | You can create an authentication template that contains a one-time password button and use the template to send messages in the ChatApp Message Service console. |
You can create an authentication template that contains a one-time password button and use the template to send messages by calling API operations. | ||
The business system supports signature authentication. | ||
You can create a message template with a stop promotion button by calling an API operation. |
Updates in April 2023
Date | Feature type | Description |
April 4, 2023 | New | The customers of ISVs can create message templates in the ChatApp Message Service console. |
April 13, 2023 | New | When you create a WhatsApp message template, you can add the address type to the header. |
When you create a WhatsApp message template, you can select whether to modify the category of the message template. | ||
You can send template messages that contain address information. | ||
You can specify a period of time after which a Short Message Service (SMS) message is sent to users if a WhatsApp message is sent but not delivered to users. | ||
The message workbench feature is added. |
Updates in March 2023
Date | Feature type | Description |
March 2, 2023 | New | You can create a Viber message template that contains text and an image. |
Viber message templates that contain text and image support image variables. | ||
You can manage Viber message templates by calling API operations. | ||
You can upload an ISV agreement by calling an API operation. | ||
March 23, 2023 | Updated | The name of a variable in a message template can be up to 40 characters in length. |
You can query business phone numbers in all states in a message list. | ||
In some cases, exceptions that occur if you send messages to phone numbers that are imported from an Excel file are resolved. |
Updates in February 2023
Date | Feature type | Description |
February 9, 2023 | New | Viber message templates can be designed. |
The Viber message list feature is added. | ||
You can send Viber messages in the ChatApp Message Service console. | ||
WhatsApp phone numbers can be unregistered on the Channels page. |
Updates in December 2022
Date | Feature type | Description |
December 8, 2022 | New | RAM users can send messages and query message lists. |
You can unbind a RAM user on the Customer management page. | ||
The Limit sending switch is added to More Settings on the Message channel tab of the Channels page. | ||
The Data detail option and the quick query feature are added to the Overview page. | ||
The API version parameter is added to configure webhooks on the Channels page. | ||
You can export and download large amounts of data on the Download center page. | ||
You can send or reply with messages of the sticker or reaction type. | ||
Updated | The process in which Cloud APIs use phone numbers is updated on the Channels page. | |
Service optimization is available for Cloud APIs on the Channels page. |
Updates in November 2022
Date | Feature type | Description |
November 17, 2022 | New | The quality rating, status, and upper limit of WhatsApp phone numbers are displayed on the Channels page. |
An ISV account can manage and be bound with RAM users on the Customer management page. | ||
The WABAID and WABAName fields are displayed on the Customer management page. | ||
You can quote a message when you reply to a WhatsApp message. | ||
Updated | The image compression issue that occurs when you create a message template is resolved. | |
The limits on the type of files to be uploaded are removed. |
Updates in October 2022
Date | Feature type | Description |
October 27, 2022 | New | The export feature is added to the CDR list, Send list, and Batch send list tabs of the Message list page. |
A download center is added to download files that are exported from various lists. | ||
The number of messages that are delivered or read is displayed on the Batch send list tab. | ||
The features of sending messages at a specific point in time and deleting scheduled sending tasks are added to the Message list page. | ||
The message sending type is displayed on the Batch send list tab of the Message list page. | ||
You can view the message read ranking by filtering the sending time on the Overview page. | ||
Updated | The exceptions that occur if you query data of two or more days on the Data detail page are resolved. |