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IPv6 Gateway:Overdue payments

Last Updated:Jan 24, 2024

If an IPv6 Internet bandwidth plan has an overdue payment, we recommend that you pay the amount due at the earliest opportunity to prevent service interruptions.

The following rules apply when a pay-as-you-go instance has an overdue payment:

  • After a payment becomes overdue, the instance continues to run for 15 days before the instance is suspended and stops providing services.

    The billing stops after the instance is suspended.

  • If you do not complete the overdue payment within 15 days after the instance is suspended, the instance is automatically released.

    You are notified by email one day before the instance is released. After the instance is released, the configurations and related data are removed and cannot be restored.