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Browser monitoring overview

Last Updated: Jun 01, 2018

The ARMS browser monitoring platform monitors experience data for Web pages, including page loading speed (speed test), page stability (JavaScript errors), and external service calling success rate (API), to check the healthiness of Web pages.

ARMS Browser Monitoring Overview

In addition, based on the Application Performance Index algorithm (Apdex), ARMS calculates the satisfaction rating of application sites and pages, allowing you to learn the user experience on the sites or pages.

Why is browser monitoring necessary?

When a user accesses a service, the whole process can be divided into three phases: page production time (server status), page load time, and page run time.

To ensure stable online services, the running status of services is monitored on the server. Currently, while the server monitoring system is quite mature, the monitoring of page load and run time status is far from satisfactory. For example:

  • You can’t capture the errors immediately after they occur when users access your website
  • You don’t know the actual response time for users from different countries or regions to access your website
  • You have no idea about the performance and success rate of asynchronous data calls of each application

Solutions

The ARMS browser monitoring platform monitors the status of page load time and run time, and reports data, such as the page load performance, run time exceptions, and API call status and consumed time, to the log server. Then, the platform monitors the access of all real online users based on the rich real-time log analysis and processing services provided by ARMS. Finally, the platform displays results on reports to help you detect and diagnose problems in a timely manner.

Browser Monitoring

Browser/platform compatibility

Browser/platform Supported version Auto-reporting Active-reporting
Safari Safari 9+ ✔️ ✔️
Chrome Chrome 49+ ✔️ ✔️
IE IE 9+ ✔️ ✔️
Edge Edge 12+ ✔️ ✔️
Firefox Firefox 36+ ✔️ ✔️
Opera Opera 43+ ✔️ ✔️
Safari for iOS Safari for iOS 9.2+ ✔️ ✔️
Android Browser android_webkit 4.4.2+ ✔️ ✔️
Weex Weex 0.16.0 + ✔️
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