This topic describes the impact of overdue payments of Message Queue for Apache Kafka instances. We recommend that you renew an instance that is about to expire in advance to prevent service interruption.

Impact of overdue payments

  • If the Message Queue for Apache Kafka instance that you purchased expires, the Message Queue for Apache Kafka instance is immediately disabled and you cannot use the instance until you renew it.
  • If you do not renew the Message Queue for Apache Kafka instance within 168 hours after the instance expires, the instance is released and cannot be recovered. This means that you can no longer use the Message Queue for Apache Kafka instance.

We recommend that you complete overdue payments within 168 hours to prevent service interruption. For more information, see Instance renewal.

Notifications on imminent overdue payments and instance release

If an instance is about to expire or be released, the system sends you a notification. You can view such notifications on the Message Center page. For more information about when the system sends a notification, see Table 1. For more information about how to set the notification policy, see Set the notification policy for imminent overdue payments and instance release.

Table 1. When the system sends notifications
Billing method When the system sends a notification on an imminent overdue payment When the instance is disabled When the system sends a notification on imminent instance release When the instance is released
Subscription 24 hours before the instance expires Immediately disabled after the instance expires 144 hours before the instance is released Released 168 hours after the instance expires
72 hours before the instance expires