This topic describes the impacts of overdue payments for Message Queue for Apache Kafka instances. We recommend that you renew an instance that is about to expire in advance to prevent service interruption.

Impacts of overdue payments

  • If the Message Queue for Apache Kafka instance that you purchased expires, the Message Queue for Apache Kafka instance is immediately stopped and you cannot use the instance until you renew it.
  • If you do not renew the Message Queue for Apache Kafka instance within 168 hours after it is stopped, the instance is released and cannot be recovered. This means that you can no longer use the Message Queue for Apache Kafka instance.

We recommend that you renew your instance before it expires to ensure service availability. For more information, see Instance renewal.

Notifications on imminent overdue payments and instance release

If an instance is about to expire, the system sends you a notification. You can view such notification in Message Center. For more information about when the system sends a notification, see Table 1. For more information about how to set the notification policy, see Set the notification policy for imminent overdue payments and instance release.

Table 1. When the system sends notifications
Billing method When the system sends a notification on an imminent overdue payment When the instance is stopped When the system sends a notification on imminent instance release When the instance is released
Subscription 24 hours before the instance expires Immediately after the instance expires 144 hours before the instance is released 168 hours after the instance is stopped
72 hours before the instance expires