Manage alert contacts

Last Updated: May 31, 2017

The contact and contact group information is a prerequisite for the alert notification service. You need to create a contact and contact group and select a contact group for the alert policy to receive the alert notifications.

Alert contact management

You can manage the alert contacts by creating, deleting or modifying the contact telephone, email, or other notification methods.

Create a contact

  1. Log on to the CloudMonitor console.

  2. Go to the Alert Contact page.

  3. Click the New Contact button on the right-top corner of the page, and fill in the telephone, email, and other information.

A short message or email is sent to the mobile phone number or email address you fill in for verification. This prevents that you cannot receive the alert notification in time due to incorrect information.

Edit a contact

  1. Log on to the CloudMonitor console.

  2. Go to the Alert Contact page.

  3. Click Edit in the Action column in the contact list to edit the contact information.

Delete a contact

  1. Log on to the CloudMonitor console.

  2. Go to the Alert Contact page.

  3. Click Delete in the Action column in the contact list to delete the contact information.

After you delete a contact, no CloudMonitor alert notification will be sent to the contact.

Alert contact group management

An alert group is a group of alert contacts and may contain one or more alert contacts. The same alert contact can be added into multiple alert contact groups. During the alert policy setup, the alert notifications can be sent through alert contact group.

Create a contact group

  1. Log on to the CloudMonitor console.

  2. Go to the Alert Contact page.

  3. Click the Alert Contact Group menu on the top of the page to switch to the alert contact group list.

  4. Click Create a Contact Group on the right-top corner to access the Create a Contact Group page.

  5. Fill in the group name and add desired contacts into the group.

Edit a contact group

  1. Log on to the CloudMonitor console.

  2. Go to the Alert Contact page.

  3. Click the Alert Contact Group menu on the top of the page to switch to the alert contact group list.

  4. Click Edit in the Action column in the contact group list to modify contacts in the contact group.

Delete a contact group

  1. Log on to the CloudMonitor console.

  2. Go to the Alert Contact page.

  3. Click the Alert Contact Group menu on the top of the page to switch to the alert contact group list.

  4. Click Delete in the Action column in the contact group list to delete the contact group.

Batch add contacts to a contact group

  1. Log on to the CloudMonitor console.

  2. Go to the Alert Contact page.

  3. Tick contacts to be added in the alert contact list.

  4. Click Add to alert contact group on the page bottom.

  5. Select the contact group on the page prompted and click OK.

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