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Certificate Management Service:Manage contacts

Last Updated:Mar 08, 2024

When you submit a certificate application, you must specify a contact so that the certificate authority (CA) staff can contact you to review and approve your certificate application. The contact can also be used for receiving certificate-related notifications and communicating with technical support. This topic describes how to create, modify, and delete a contact.

Create a contact

Important

After you create a contact, the contact information is saved for later use, such as for reviewing and approving certificate applications, communicating with technical support, and receiving certificate-related notifications. Make sure that the contact information is authentic and valid.

You can create a contact by using one of the following methods:

  • Method 1: Log on to the Certificate Management Service console and go to the Information Management page to create a contact. The following procedure is based on this method.

  • Method 2: When you submit a certificate application, select Create Contact from the Contact drop-down list and specify the contact information. If you use this method, the system automatically saves the contact information that you enter to the Contact tab of the Information Management page. You do not need to enter the information again the next time you submit a certificate application.

  1. Log on to the Certificate Management Service console.
  2. In the left-side navigation pane, click Information Management.
  3. On the Contact tab, click Create Contact.

  4. In the Create Contact dialog box, configure the parameters and click OK.

    Parameter

    Description

    Contact Name

    Specify a name for the contact.

    Email Address

    Specify the email address that is used to receive notifications. Make sure that the email address is unique and valid within the current Alibaba Cloud account. You cannot specify this email address the next time you create a contact within the current Alibaba Cloud account.

    You must click Verify to verify whether the email address is valid.

    Mobile Number

    Specify the phone number that is used to receive notifications. Make sure that the phone number is unique and valid within the current Alibaba Cloud account. You cannot specify this phone number the next time you create a contact within the current Alibaba Cloud account.

    Add Notification Bot

    Specify a webhook URL of a DingTalk chatbot, Lark, or WeCom. You can specify up to five webhook URLs. For more information about how to specify a webhook URL, see How do I obtain the webhook URL of a DingTalk chatbot?

    After you specify a webhook URL, you can receive notifications that are related to the certificate by using the chatbot.

Modify a contact

Note

When you modify the Email Address, you must follow the on-screen instructions to verify whether the new email address is valid.

  1. Log on to the Certificate Management Service console.
  2. In the left-side navigation pane, click Information Management.
  3. On the Contact tab, find the contact and click Edit in the Actions column.

  4. In the Edit dialog box, modify the contact information and click OK.

Delete a contact

Warning

After you delete a contact, the contact can no longer receive notifications from Certificate Management Service, such as certificate-related notifications. Proceed with caution.

  1. Log on to the Certificate Management Service console.
  2. In the left-side navigation pane, click Information Management.
  3. On the Contact tab, find the contact and click Delete in the Actions column.

  4. In the Confirmation message, click Delete.

References