This topic describes the error codes and error messages you may encounter when you configure online migration jobs or data addresses. It also provides the corresponding solutions.

Error code Error message Solution
AzureSourceConnStrAccountInvalid Invalid Azure connection strings or storage account The connection string for the Azure storage account or the storage account is invalid. To access the Azure container you specified, enter a valid connection string or storage account when creating a data address. For more information about Azure connection strings, see Appendix: View a connection string.
AzureSourceAddrContainerInvalid Invalid Azure container The name of the Azure container is invalid or the container does not exist. Enter a valid Azure container name to create a data address.
SourceAddrEndpointBucketNotMatchOrNoSuchBucket (BOS)The endpoint in the source address does not match the endpoint of the bucket, or the bucket does not exist. The endpoint you entered does not match the region where the bucket resides or the bucket does not exist. Enter a valid endpoint and bucket name.
SourceFolderPathInvalid (COS)The Prefix contains unsupported characters. Enter a prefix that only contains valid characters.
SourceBadPrivateKeyFileFormat The format of GCP key files is incorrect. Download a valid key file from Google Cloud Platform (GCP) and use the key file to create a data address.
SourceKeyFileBucketNotMatchedOrPermission GCP key files do not have the permission to access the bucket. Use a GCP key file that has the permission to access the bucket to create a data address.
SourcePrivateKeyIDInvalid GCP key files are invalid. Please log on to the GCP console and check them. Log on to the GCP console. Download a valid key file and use the key file to create a data address.
SourceAddrListFilePathInvalid (HTTP/HTTPS)Invalid file path Enter a valid file path and try again.
SourceAddrListFilePathNotExist (HTTP/HTTPS)List files do not exist. Check whether the bucket of the source data address contains the specified file that contains a list of HTTP/HTTPS URLs. If the file does not exist, create a file and try again.
SourceAddrBadHttpListFormat (HTTP/HTTPS)The format of list files is incorrect. The column separator is '\t' and the line separator is '\n'. Modify the file format and try again. For more information about the file format, see Create a file that contains a list of URLs.
DestAddrCannotConnectUrl (HTTP/HTTPS) URLs in the list files are invalid. Modify the URLs in the file and try again.
SourceAddrCannotConnectUrl (HTTP/HTTPS)URLs of source list files are invalid. Modify the URLs in the file and try again.
SourceAddrEndpointOrSkInvalid (KS3) The endpoint or AccessKeySecret in the source address is invalid. Enter a valid endpoint and AccessKey secret for the source data address. For more information about endpoints, see Appendix: Regions and endpoints.
NASParameterEmpty NAS parameters cannot be empty. Enter valid field values to create a data address.
OssAccessKeyInvalid Invalid OSS AccessKeyId Enter a valid AccessKey ID for OSS to create a data address.
OssSecretKeyInvalid Invalid OSS AccessKeySecret Enter a valid AccessKey secret for OSS to create a data address.
OssEndpointInvalid Invalid OSS endpoint Enter a valid OSS endpoint to create a data address.
OSSParameterEmpty OSS parameters cannot be empty. Enter valid field values to create a data address.
OSSParameterError Failed to read data from OSS because of invalid OSS parameters. Enter valid field values to create a data address.
JobCountExceedMaxCount The number of jobs has reached the upper limit. Please open a ticket. The number of migration jobs you created has reached the limit. Delete migration jobs that are no longer in use or contact technical support.
ClusterIsInMediateStatus The service is starting. Please try again later. The migration service is starting. Wait until the service is started and try again.
InternalError The service is not available currently. Please try again later. The service is unavailable. Try again later.
InvalidParameters The request contains one or more invalid parameters. Certain field values you entered are invalid. Enter valid field values to create a data address.
SourceAddrAccessKeyOrPermissionInvalid (KS3)The AccessKeyID or SecretKey in the source address is invalid. The AccessKey pair of the source data address is invalid. Enter a valid AccessKey pair to create a data address.
OssDestUserDisable The OSS account used to access the destination address is not available. The OSS bucket of the destination data address is disabled due to overdue payments of your account or security issues. Log on to the OSS console to check the reason.
DestAddrBucketInvalid The bucket in the destination address is invalid. The bucket of the destination data address does not exist or the bucket name does not conform to naming conventions. Enter a valid bucket name to create a data address.
DestAddrEndpointBucketPermissionInvalid The endpoint in the destination address does not match the endpoint of the bucket, or you have no permission to access the bucket. The endpoint of the destination data address does not match the region where the bucket resides, or you are not authorized to access the bucket. Enter a valid endpoint and bucket name to create a data address and make sure that you are granted the permissions to access the bucket.
DestAddrEndpointInvalid The endpoint in the destination address is invalid. The endpoint of the destination data address is invalid. Enter a valid endpoint to create a data address.
DestMountNasFailed Failed to mount the NAS file system in the destination address. You are not authorized to access the Apsara File Storage NAS data address, or you cannot connect to the Apsara File Storage NAS service. Troubleshoot the problem and try again.
DestAddrRegionBucketNotMatchOrNoSuchBucket The region in the destination address does not match the region where the bucket resides, or the bucket you are attempting to access does not exist. The region you entered does not match the region where the bucket resides or the bucket does not exist. Enter a valid region and bucket name to create a data address.
DestAddrSecretKeyInvalid The AcessKeySecret in the destination address is invalid. The AccessKey secret of the destination data address is invalid or does not exist. Enter a valid AccessKey secret to create a data address.
DestAddrAccessKeyInvalid The AcessKeyId in the destination address is invalid. The AccessKey ID of the destination address is invalid or does not exist. Enter a valid AccessKey ID to create a data address.
DestPrefixIsNotDir The prefix specified in the destination address does not exist or indicates a file. The prefix you specified for the destination data address is invalid or indicates a file. Enter a valid prefix to create a data address.
DestinationDataAddressInvalid Invalid destination address The destination data address is invalid. The destination data address may have been modified. Enter valid field values to create a data address.
InvalidJobStatusForCurrentOperation This operation is not allowed for the job in the current status. Wait until the current job is complete and try again.
CifsPasswordNotSupported The SMB password must not contain commas (,), single quotes('), or double quotes ("). Please modify it and try again. The Server Message Block (SMB) service password does not meet the requirements. Modify the service password and try again.
NoPermission You do not have permission to access Data Online Migration. Please apply for the permission and try again. Ask your Alibaba Cloud account user to grant you the AliyunMGWFullAccess permission and try again.
BadParameters The input parameter is invalid. Please check and try again. Check and modify the field values you entered, and try again.
CouldNotCreateNewReport The submitted migration report is being created. Do not submit a new one before it is created. Wait until the current migration report is complete and submit a new one.
InvalidJobName The name of a migration job cannot start or end with a hyphen (-). It can contain only 3 to 62 lowercase letters, numbers, and hyphens. Enter a valid migration job name based on naming conventions.
ExceedMaxObjectSize The amount of data that you want to migrate exceeds the limit. Please open a ticket. The amount of data you migrate exceeds the limit. Contact technical support for help.
EngineConnectTimeout Request timed out. Please try again. Contact technical support for help.
OtherReasonError Request failed. Please try again. Contact technical support for help.
ProviderAccessDenied Request failed. Please try again. Contact technical support for help.
ProviderConnectRefused Request failed. Please try again. Contact technical support for help.
ProviderConnectTimeout Request failed. Please try again. Contact technical support for help.
ProviderInternalError Request failed. Please try again. Contact technical support for help.
ProviderUnknownError Request failed. Please try again. Contact technical support for help.
EngineAccessException Request exception occurred. Please try again. Contact technical support for help.
JobDoesNotExist The job does not exist. The job you managed does not exist. Create a new job.
JobNotExist The job does not exist or is in an incorrect state. The job you managed does not exist or is in an abnormal state. Create a new job.
UserHasNoSuchJobName The job name does not exist. The job name does not exist. Create a new job.
JobAlreadyExist The job name is already in use. Please use a different name. Modify the job name and try again.
JobNameExist The job name is already in use. Please use a different name. Modify the job name and try again.
UserHasSuchJobName The job name is already in use. Please use a different name. Modify the job name and try again.
RetryExceedMaxCount The number of retries has reached the upper limit. The number of retries has reached the upper limit. We recommend that you follow Common causes of a migration failure and solutions to troubleshoot the problem, and create a new job. If the problem persists, contact technical support for help.
DataAddressNotExists The data address does not exist. The data address you managed does not exist. Create a new data address.
UserHasNoSuchSrcAddress The data address does not exist. The data address you managed does not exist. Create a new data address.
EmptyDataAddressName The data address name cannot be empty. Enter a valid data address based on naming conventions.
DataAddressInvalid Invalid source address Enter a valid data address.
InvalidDataAddressName The data address name cannot start or end with a hyphen (-). It can contain only 3 to 62 lowercase letters, numbers, and hyphens. Enter a valid data address based on naming conventions.
DataAddressNameExists The data address name already exists. Modify the data address and try again.
DataAddressInUse The data address is being used. The data address is being referenced by a migration job. Delete the migration job and then delete the data address.
SourceAppIdInvalid [COS]The APPID in the source address is invalid. Use the valid Tencent Cloud APPID to create a data address.
SourceAddrSecretIdInvalid (COS)The SecretId or SecretKey in the source address is invalid. Enter a valid SecretId and SecretKey for Tencent Cloud to create a data address.
SourceAddrRegionInvalid (COS)The Region in the source address is invalid. Enter a valid Tencent Cloud region to create a data address.
FileCountExceedMaxCount The number of files exceeds the upper limit. The number of files you migrated exceeds the limit. Contact technical support for help.
DestReadDirFailed Failed to read directories in the destination address. The account or password for the destination Apsara File Storage NAS data address is invalid or you cannot access the Apsara File Storage NAS service. Use a valid account and password when you configure an Apsara File Storage NAS data address and make sure that the migration service can access the Apsara File Storage NAS service.
SourceReadDirFailed Failed to read directories in the source address. You are not authorized to access the source Apsara File Storage NAS data address or you cannot connect to the Apsara File Storage NAS service. Troubleshoot the problem and try again.
OssAccessDenied You do not have permissions to access the bucket. Please check and try again. Enter the AccessKey ID and AccessKey secret that have the permission to access the bucket to create a data address.
SystemUpgrading The system is being upgraded. Please try again later. The system is being upgraded. Try again later.
UpdatePreparing The system is being upgraded. Please try again later. The system is being upgraded. Try again later.
CheckAddressTimeOut Data address verification timed out. Please check and try again. The connection to the data address times out. Try again later.
InvalidPageSize Invalid PageSize The page size is invalid.
InvalidPageNumber Invalid PageNumber The page number is invalid.
SourceAddrUserBlocked [YOUPAI]The Operator is disabled. Log on to the UPYUN console and enable the operator account you specified when creating the data address. Alternatively, you can change the operator name and password and create a new data address.
SourceAddrUserDoesNotExist [YOUPAI]The Operator does not exist. Enter a valid operator name and password to create a data address.
SourceAddrPasswordInvalid (YOUPAI)Invalid operator secret Enter a valid operator name and password to create a data address.
SourceAddrPathInvalid (YOUPAI)Invalid migration folder The folder to be migrated is invalid or does not exist.
SourceAddrCdnInvalid (YOUPAI)The CDN address in the source address is invalid. Enter a valid CDN URL of UPYUN to create a data address.
SourceAddrServiceBlocked (YOUPAI)The service is disabled at the source address. The UPYUN service is disabled. Enable the UPYUN service and try again.
SourceAddrServiceInvalid (YOUPAI)The Service Name in the source address is invalid. The name of a UPYUN service does not exist or does not conforms to naming conventions. Enter a valid UPYUN service name and try again.
SourceAccessMethodInvalid (NAS)The mount protocol in the source address is invalid. The mount protocol is not supported by the source Apsara File Storage NAS data address. Currently, only the Server Message Block (SMB) and Network File System (NFS) protocols are supported.
SourceAccessVersionInvalid (NAS)The version of the mount protocol in the source address is invalid.
  • Use NFSv3 or NFSv4.
  • Use SMBv2 or SMBv3.
OssSourceUserDisable The OSS account used to access the source address is not available. Your OSS bucket (a source data address) is disabled due to overdue payments of your account or security issues. Log on to the OSS console to check the reason.
DuplicateSourceDestination The source address and the destination address cannot be the same. Make sure that the source data address and the destination data address are different when you create a migration job.
SourcePrefixIsNotDir The prefix specified by the source address does not exist or indicates a file. The prefix you specified for the source data address does not exist or indicates a file. Modify the prefix and try again.
SourceAddrBucketInvalid The bucket in the source address is invalid. The bucket of the source data address does not exist or the bucket name does not conform to naming conventions. Enter a valid bucket name to create a data address.
SourceAddrEndpointBucketPermissionInvalid The endpoint in the source address does not match the endpoint of the bucket, or you have no permission to access the bucket. The endpoint you entered does not match the region where the bucket resides or you are not authorized to access the bucket. Make sure that the endpoint is valid and you are granted the permission to access the bucket.
SourceAddrEndpointInvalid The endpoint in the source address is invalid. Enter a valid endpoint to create a data address.
SourceMountNasFailed Failed to mount the NAS file system in the source address. You are not authorized to access the Apsara File Storage NAS data address, or you cannot connect to the Apsara File Storage NAS service. Troubleshoot the problem and try again.
SourceAddrRegionBucketNotMatchOrNoSuchBucket The region in the source address does not match the region where the bucket resides, or the bucket does not exist. The endpoint you entered does not match the region where the bucket resides or the bucket does not exist. Enter a valid endpoint and bucket name.
SourceAddrAccessKeyIDSecretAccessKeyInvalid The AccessKey in the source address is invalid. The AccessKey pair of the source data address is invalid. Enter a valid AccessKey pair to create a data address.
SourceAddrAccessKeyInvalid The AccessKey in the source address is invalid. The AccessKey pair of the source data address is invalid. Enter a valid AccessKey pair to create a data address.
SourceDestinationShouldNotSame The source address and the destination address cannot be the same. Make sure that the source data address and the destination data address are different when you create a migration job.
SourceAddrSecretKeyInvalid The SecretKey in the source address is invalid. Enter a valid secret key to create a data address.
SourceAddrPrefixInvalid The prefix in the source address is invalid. The prefix you entered is invalid or the indicated folder does not exist. Enter a valid prefix to create a data address.
SourceDataAddressInvalid Invalid source address Check whether your source data address is valid and try again. Alternatively, you can create a new data address for the migration job.
SourceAddrAddressInvalid The Domain Address parameter in the source address is invalid. The UPYUN domain name you entered is invalid. Enter a valid domain name or enter a valid CDN URL to create a data address. For more information, see Migrate data from UPYUN.
UnsupportedArchiveBucket The storage class of the source object cannot be Archive. The bucket of the source data address does not support the Archive storage class. Check the storage class of the bucket for the source data address or change the source data address.
SourceAddrHasUnsupportedChar The source file name contains unsupported characters. The metadata of the file contains invalid characters. Modify the metadata and try again.
NoSuchBucket The specified bucket does not exist. The bucket of the source data address does not exist. Enter a valid bucket name to create a data address.