Service Upgrade

[Network Upgrade] Upgrades on Mar. 25, 2026(Supplement)

Mar 19, 2026

IT Hardware

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Mar. 25, 2026 (UTC+08). The 2 changes include:

1. Time: Mar. 25, 2026 04:00:00 - Mar. 25, 2026 09:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Dubai Zone B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Mar. 25, 2026 07:00:00 - Mar. 25, 2026 12:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Frankfurt Zone B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.