To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades on Jan. 27, 2026 (UTC+08). The 4 changes include:

1. Time: Jan. 27, 2026 10:00:00 - Jan. 27, 2026 16:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Singapore Zone C
  • Singarpore CloudStone Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: Jan. 27, 2026 14:30:00 - Jan. 27, 2026 19:30:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Mexico Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: Jan. 27, 2026 15:00:00 - Jan. 27, 2026 20:00:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Silicon Valley Zone A
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: Jan. 27, 2026 15:15:00 - Jan. 27, 2026 20:15:00 (UTC+08)

• Changes: Software maintenance/upgrade, cold patch
• Effected scope:
  • Silicon Valley Zone B
• Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.