Service Upgrade

[Network Upgrade] Upgrades from May 26 to 28, 2025(Supplement)

May 26, 2025

IT Hardware

To improve service quality and system stability, the infrastructure and network team will perform network equipment upgrades from May 26 to 28, 2025 (UTC+08). The 4 changes include:

1. Time: May 26, 2025 00:00:00 - May 26, 2025 05:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Singapore Zone C/ A/ B
    • Singarpore CloudStone Zone A/ B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

2. Time: May 26, 2025 07:00:00 - May 26, 2025 12:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Frankfurt Zone B/ A/ C
    • Moscow Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

3. Time: May 28, 2025 00:00:00 - May 28, 2025 05:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Singapore Zone C/ A/ B
    • Singarpore CloudStone Zone A/ B
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.

4. Time: May 28, 2025 07:00:00 - May 28, 2025 12:00:00 (UTC+08)

  • Changes: Software maintenance/upgrade, cold patch
  • Effected scope:
    • Frankfurt Zone B/ A/ C
    • Moscow Zone A
  • Description: The upgrades will cause 2 brief network jitters/delays/packet losses, each lasting around 3 seconds. Do not perform business operations during this time. We apologize for any inconvenience.