Founded in 2019, ZOLOZ has established itself as an internationally leading digital identity verification service provider, specializing in solutions such as eKYC (electronic Know Your Customer), anti-money laundering compliance, and transaction risk management. With coverage across 25 countries and regions and over 1.2 billion users, ZOLOZ has garnered international recognition through various certifications, including those from Gartner, serving notable clients such as TNGD and Lazada.
"The multi-region deployment and real-time alert functions of Quick BI allow us to quickly respond to fluctuations in the global market, ensuring business continuity for our clients."
—— Yang Jingwei
Head of Overseas R&D at ZOLOZ
As a global leader in digital identity verification, ZOLOZ faces challenges in efficiently managing 100M+ daily verification requests across 25+ countries while ensuring real-time compliance, fraud detection, and SLA optimization. Manual tracking is slow, and varying data regulations increase risks. A scalable, automated BI and analytics solution is needed to enhance security, reduce costs, and support international expansion.
To address the challenges of scaling its global identity verification services, ZOLOZ deployed Quick BI as its core analytics platform. The implementation established a centralized monitoring system that processes verification data across multiple jurisdictions while maintaining strict compliance with regional data regulations.
Key technical components included a multi-region deployment architecture with automatic failover capabilities and customizable dashboard templates for different stakeholder groups. The solution integrated machine learning modules to detect patterns in verification requests, enabling proactive system adjustments. A tiered access system was implemented to ensure data security while allowing real-time visibility for authorized teams across ZOLOZ's global operations.
The platform's open API architecture facilitated seamless connectivity with ZOLOZ's existing eKYC and risk management systems, creating a unified workflow from data collection to decision-making. Special emphasis was placed on designing intuitive visualization tools that could accommodate the varying technical proficiencies of end-users across different markets.
By implementing Quick BI, ZOLOZ achieved 80% faster data analysis and significant cost reductions in cross-border verification operations. The solution enabled real-time monitoring of 100M+ daily transactions, improving fraud detection and system stability. Compliance was strengthened across 25+ markets through localized deployments adhering to regional data laws.
Operational efficiency soared with 500+ daily active users accessing unified dashboards, while multi-AZ architecture ensured 99.9% uptime. These enhancements solidified ZOLOZ's leadership in digital identity verification, supporting seamless global expansion for clients like Lazada and TNGD.
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