Customer Voice Content - Alibaba Cloud Service

{"moduleinfo":{"all":"Services","voiceTit":"Customer Voice","cusName":"Company","menuLink":"https://www.alibabacloud.com/services","introTit":"Customer Introduction","storyTit":"Customer Story","back":"Back","ctgTit":"Industry","menu":"Support and Services","siteTit":"Click To Our Website >>","tabList_count":[{"count_phone":4,"count":4}],"serviceTit":"Services","detailLink":"https://www.alibabacloud.com/zh/services/customer-case-detail","customerLink":"https://www.alibabacloud.com/services/list"},"tabList":[{"tab":"Transportation","customerList":[{"cusId":"AirAsia","ctg":"Transportation","intro":"AirAsia Group services the most extensive network across Asia & Australia which comprises of varied airline affiliates. The mission of AirAsia is to attain the lowest cost so that everyone can fly with AirAsia and maintain the highest quality product, embracing technology to reduce cost and enhance service level.","prdList":[{"prdText":"ECS","icon":"icon-ecs","prdLink":"https://www.alibabacloud.com/product/ecs"}],"serverList":[{"serviceLink":"https://www.alibabacloud.com/support/serviceplan?#f4","service":"Enterprise after-sales support plan","tce_rule_count":"1"},{"serviceLink":"https://www.alibabacloud.com/services/managedservices","service":"Managed Services","tce_rule_count":"1"},{"serviceLink":"https://www.alibabacloud.com/services/consulting/devops","service":"DevOps Consulting Service","tce_rule_count":"1"}],"name":"AirAsia","link":"https://www.airasia.com/","pic":"https://img.alicdn.com/tfs/TB1Wx8peH_I8KJjy1XaXXbsxpXa-200-200.png","cusv":"The Alibaba Cloud team came not just as a infrastructure provider, but a true partner who is willing to understand and learn about our business. With the proactive and professional services provided by the team, they have made a real impact on our business especially on cloud security mitigation and proved themselves and their technologies. With the quick response and dedication of the Enterprise Support, we are comfortable to move more core application and innovation onto Alibaba Cloud.","desc":"Alibaba Cloud After-Sales Support Plan provides special hotline and 7x24 instant messaging support besides the ticket and telephone service. It also includes dedicated technical account manager and managed security expert to AirAsia. As reliable technical consultants, we understand AirAsia's requirements, coordinate resources to solve the problems and guarantee rich user experience to the customer."},{"cusId":"daojia","ctg":"金融","intro":"58到家是58同城投资打造的互联网生活服务品牌，为用户提供专业、便捷、安心的标准化到家服务，主要包括到家保洁、上门美甲、搬家速运三大项服务58到家以上门服务为切入点......","prdList":[],"serverList":[],"name":"58到家","link":"#","pic":"https://img.alicdn.com/tfs/TB1HGCLaLDH8KJjy1XcXXcpdXXa-189-189.png","cusv":"vioce2016年，58到家开始使用阿里云的企业至尊服务。阿里云企业服务专家......","desc":"2016年，58到家开始使用阿里云的企业至尊服务。阿里云企业服务专家......"},{"cusId":"InterContinental","ctg":"Hotel","intro":"As one of the world’s leading hotel companies\t IHG has a broad portfolio of hotel brands. IHG franchises\t leases\t manages or owns more than 5\t000 hotels and 800\t000 guest rooms in almost 100 countries and regions. As one of the first international hotel in Chinese marketing\t IHG has been in the country for more than 30 years with more than 300 open hotels and more than 100 thousand rooms. And China is IHG’s second largest market in the world.","serverList":[{"serviceLink":"https://www.alibabacloud.com/support/serviceplan?#f4","service":"Enterprise after-sales support plan","tce_rule_count":"1"},{"serviceLink":"https://www.alibabacloud.com/services/cloudmigration","service":"Cloud Migration Service","tce_rule_count":"1"},{"serviceLink":"www.aliyun.com","service":"尊享级支持计划","tce_rule_count":"1"}],"prdList":[{"prdText":"ECS","tce_rule_count":"1","icon":"dbl-icon-product-ecs","prdLink":"https://www.alibabacloud.com/product/ecs"}],"name":"IHG","link":"https://www.ihg.com","pic":"https://img.alicdn.com/tfs/TB1Wx8peH_I8KJjy1XaXXbsxpXa-200-200.png","cusv":"From the very beginning of the cooperation, Alibaba Cloud has demonstrated strong execution skills and professionalism. Whether it is overseas or domestic, business discussions or technical solutions, Alibaba Cloud quickly mobilizes the corresponding experts to deliver the best solution.","desc":"Based on the complete infrastructure of Alibaba cloud, IHG has expanded business in China, and Alibaba Cloud service team fulfills the business needs to provide a perfect service plan. The Technical Account Manager has not only provided timely and reliable support, but also offered the active services which empower IHG to focus on the development of the core business system."},{"cusId":"HKExpress","ctg":"transportation","intro":"Hong Kong Express Airways Limited, or HK Express (Chinese: 香港快運航空), is Hong Kong’s first low-cost carrier. It provides low airfare and reliable air service to destinations in Asia, including China, Japan, Korea, Cambodia, Myanmar, Vietnam, U.S, Taiwan and Thailand. The airline's main hub at Hong Kong International Airport uses a fleet that consists exclusively of the Airbus A320 family. In 2016 the airline became a founding member of the U-FLY Alliance.","prdList":[{"prdText":"ECS","tce_rule_count":"1","icon":"icon-ecs","prdLink":"https://www.alibabacloud.com/product/ecs"}],"serverList":[{"serviceLink":"https://www.alibabacloud.com/support/serviceplan?#f4","service":"Enterprise after-sales support plan","tce_rule_count":"1"}],"name":"HK Express","link":"http://www.hkexpress.com/","pic":"https://img.alicdn.com/tfs/TB1yn_kDwHqK1RjSZFgXXa7JXXa-160-160.png","cusv":"Alibaba Cloud Enterprise Support Service is beneficial for us with a high level of assurance. Support team would be able to respond quickly in case of any incident. In addition to outstanding technology & products, Alibaba Cloud has a strong support team who are willing to work closely with our engineers, and that is vital to our success.","desc":"Alibaba Cloud Enterprise Support provides fast response to customer issues with 7x24 instant messaging support service, helping HK Express to succeed in cloud migration and continuously ensuring secure and stable cloud business operations. The comprehensive technology and service management via managed service fulfils the service strategy for management."}]},{"tab":"Hotel","customerList":[{"cusId":"IHG","ctg":"Hotel","intro":"As one of the world’s leading hotel companies, IHG has a broad portfolio of hotel brands. IHG franchises, leases, manages or owns more than 5,000 hotels and 800,000 guest rooms in almost 100 countries and regions. As one of the first international hotel in Chinese marketing, IHG has been in the country for more than 30 years with more than 300 open hotels and more than 100 thousand rooms. And China is IHG’s second largest market in the world.","serverList":[{"serviceLink":"https://www.alibabacloud.com/support/serviceplan?#f4","service":"Enterprise after-sales support plan","tce_rule_count":"1"},{"serviceLink":"https://www.alibabacloud.com/services/cloudmigration","service":"Cloud Migration Service","tce_rule_count":"1"},{"serviceLink":"https://www.alibabacloud.com/services/consulting/cloudstrategy","service":"Cloud Strategy Service","tce_rule_count":"1"}],"prdList":[{"prdText":"ECS","icon":"icon-ecs","prdLink":"https://www.alibabacloud.com/product/ecs"}],"name":"IHG","link":"https://www.ihg.com/","pic":"https://img.alicdn.com/tfs/TB1S.YqH7yWBuNjy0FpXXassXXa-1113-645.png","cusv":"From the very beginning of the cooperation, Alibaba Cloud has demonstrated strong execution skills and professionalism. Whether it is overseas or domestic, business discussions or technical solutions, Alibaba Cloud quickly mobilizes the corresponding experts to deliver the best solution.","desc":"Based on the complete infrastructure of Alibaba cloud, IHG has expanded business in China, and Alibaba Cloud service team fulfills the business needs to provide a perfect service plan. The Technical Account Manager has not only provided timely and reliable support, but also offered the active services which empower IHG to focus on the development of the core business system."}]},{"tab":"Transportation","customerList":[{"cusId":"HKExpress","ctg":"transportation","intro":"Hong Kong Express Airways Limited, or HK Express (Chinese: 香港快運航空), is Hong Kong’s first low-cost carrier. It provides low airfare and reliable air service to destinations in Asia, including China, Japan, Korea, Cambodia, Myanmar, Vietnam, U.S, Taiwan and Thailand. The airline's main hub at Hong Kong International Airport uses a fleet that consists exclusively of the Airbus A320 family. In 2016 the airline became a founding member of the U-FLY Alliance.","tce_rule_count":"1","prdList":[{"prdText":"ECS","tce_rule_count":"1","icon":"icon-ecs","prdLink":"https://www.alibabacloud.com/product/ecs"}],"serverList":[{"serviceLink":"https://www.alibabacloud.com/support/serviceplan?#f4","service":"Enterprise after-sales support plan","tce_rule_count":"1"}],"name":"HK Express","link":"http://www.hkexpress.com/","pic":"https://img.alicdn.com/tfs/TB1yn_kDwHqK1RjSZFgXXa7JXXa-160-160.png","cusv":"Alibaba Cloud Enterprise Support Service is beneficial for us with a high level of assurance. Support team would be able to respond quickly in case of any incident. In addition to outstanding technology & products, Alibaba Cloud has a strong support team who are willing to work closely with our engineers, and that is vital to our success.","desc":"Alibaba Cloud Enterprise Support provides fast response to customer issues with 7x24 instant messaging support service, helping HK Express to succeed in cloud migration and continuously ensuring secure and stable cloud business operations. The comprehensive technology and service management via managed service fulfils the service strategy for management."}]},{"tab":"Finance","customerList":[{"cusId":"IFG","ctg":"Finance","intro":"Founded in Hong Kong, Imperial Financial Group is a financial services platform providing full range of investment and financial management. The main business areas of IFG are precious metals, foreign exchange, brokerage and capital markets business, focusing on providing quality one-stop financial investment services. As an innovative financial services company, IFG uses Alibaba Cloud’s advanced technology combined with multi-product and global services to provide customers with comprehensive and superior investment and financial services.","tce_rule_count":"1","prdList":[{"prdText":"ECS","tce_rule_count":"1","icon":"icon-ecs","prdLink":"https://www.alibabacloud.com/product/ecs"}],"serverList":[{"serviceLink":"https://www.alibabacloud.com/support/serviceplan?#f4","service":"Enterprise after-sales support plan","tce_rule_count":"1"}],"name":"IFG","link":"http://www.impfg.com/","pic":"https://img.alicdn.com/tfs/TB1miXpeH_I8KJjy1XaXXbsxpXa-200-200.png","cusv":"As a financial institution, it is our top priority to provide stable services to our clients. Alibaba Cloud's corporate security services help us smoothly complete the platform relocation and provide guarantees for our services at all times. At the same time, in many new programs, we can help our team to design solutions in order to understand the characteristics of various products. Now we are able to provide customers with a large number of quality products. Alibaba Cloud Enterprise Service is indispensable!","desc":"Imperial Financial Group's system was originally deployed in the data center trading platform, which was difficult to achieve high stability, has limited capacity and was difficult to upgrade. At the same time, the trading platform services are mostly deployed in Hong Kong while IFG was expending global business such as China and Australia. Therefore, IFG chose Alibaba Cloud in Hong Kong, China and Australia to create a cloud architecture of \"one Account, one Platform, one Management\" along with Ali’s CDN and high-defense network security services to make the business more reliable. Availability and usability have been effectively improved and high stability has been achieved which has greatly contributed to the rapid development of the business."}]}],"countinfo":{"tabList":{"length_pc":0,"length":0}},"$tmsId":"tce/1651361"}

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