International Medical Expert Communication Center

Alibaba's DingTalk provides a communication center for experts all over the world to communicate seamlessly with global doctors who can share their invaluable experience of fighting coronavirus disease 2019 (COVID-19).

Overview

Alibaba’s DingTalk has played an important role in controlling the COVID-19 outbreak in China. Every day, a large number of Chinese medical experts contribute their efforts and work remotely through the application. DingTalk is now opening up its capabilities as a digital platform to medical staff around the world, allowing experts all over the world to communicate seamlessly with global doctors who can share their invaluable experience of fighting COVID-19.

Through real-time multi-language translation, remote video conferencing and other functions, medical staff in any country can communicate in real time and exchange knowledge. This can assure more effective prevention and control measures are implemented at the optimum time, and the best approach is taken for patient treatment, minimizing the damage caused by COVID-19.

Solution Highlights

Easy to Use

Simply download DingTalk application, create an account, and add contacts to start an instant communication around the world.

AI Translation

Real-time intelligent AI translation to create a barrier-free communication environment for medical staff all over the world.

Instant Video Conference

Implement remote diagnosis and experience sharing through the video conference and live screen sharing feature.

How It Works

Download DingTalk and Register

● Visitwww.dingtalk.com/en to download DingTalk.
● Sign up with your personal information (Name and Phone Number) and log in.

Join International Medical Expert Communication Center

Apply to Join International Medical Expert Communication Center.
● Method 1: Join by team code. Select Contacts > Join Team > Join by Team Code, then input team ID YQDK1170.
● Method 2: Join by scanning the QR code.
Fill out your information to join. Enter your name, country and medical institution. After the admin has approved, you can join the group and start instant chat with doctors.

Start Instant Communication with Foreign Doctors with AI Translation Function

Doctors across the world can initiate a group chat with just one click, and share experiences and recommendations with each other through instant online messaging. DingTalk provides a rich set of functions, such as file and image transfers. It also supports real-time AI translation to enable cross-border communication without barriers. Languages supported include Arabic, Chinese, English, French, Indonesian, Japanese, Russian, Spanish, Thai, Turkish, and Vietnamese.

Start a Video Conference

By initiating a video conference, medical experts are able to share their camera feed and screens with the conference members. Presentations can be delivered by video to share data and allow discussion.

Support both Mobile and PC

DingTalk supports most popular platforms on both mobile and PC, including Android, iOS, Windows, and Mac.

The First Batch of Hospitals to Join the International Medical Expert Communication Center

The First Affiliated Hospital, Zhejiang University School of Medicine

Experience for Fighting with COVID-19: As the designated hospital for critically ill COVID-19 patients in Zhejiang Province, it has achieved zero infections in medical staff and zero deaths in patients diagnosed. In cooperation with Jack Ma Foundation and Alibaba Foundation, FAHZU released The Handbook of COVID-19 Prevention and Treatment, based on practical experience in fighting against COVID-19, which has been shared to 219 countries and regions.

Hospital Introduction:The First Affiliated Hospital, Zhejiang University School of Medicine (FAHZU), founded in 1947, is one of the first National Medical Centers and National-level Regional Medical Centers of China, with 22 national key specialties including Organ Transplantation, ICU and Infectious Diseases. FAHZU has also organized a team of experts who contributed to the handbook to exchange and cooperate with you on this platform.

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The Second Affiliated Hospital Zhejiang University School of Medicine

Experience for Fighting with COVID-19: Since the outbreak of COVID-19, about 180 SAHZU doctors and nurses have been taking care of critical patients at ICU in Wuhan. The infection control expert from SAHZU has contributed to the design of temporary hospitals for COVID-19 patients in Wuhan. SAHZU’s experience in battling the disease was shared with and recognized by leading medical professionals from the United States, the United Kingdom, Ireland, and other countries.

Hospital Introduction: Founded in 1869, the Second Affiliated Hospital Zhejiang University School of Medicine (SAHZU) is a JCI accredited academic medical center with global impact. Renowned for being the origin of western medicine in Zhejiang Province, it was the designated healthcare provider to the G20 Hangzhou Summit and is a magnet for foreign physicians with training programs every year. An experienced and dedicated team is ready to share their experience with you on this platform.

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Sir Run Run Shaw Hospital

Experience for Fighting with COVID-19: Since the outbreak of COVID-19, SRRSH has dispatched 189 professional medical staff to Wuhan, Jingmen and other cities for treating critical patients as well as successfully saving the one ICU patient by ECMO, and has put forward the Whole-process Anti-Pandemic System innovatively. Meanwhile, it has also set up online specialist consultation, which is the first in China. Till now, online consultation services for 32,674 patients have been provided.

Hospital Introduction: Sir Run Run Shaw Hospital (SRRSH), affiliated with the Zhejiang University School of Medicine, was managed by Loma Linda University Health in the first five years. It is the only member of Mayo Clinic Care Network in China, and the designated medical institution for the G20 and B20 summits. It has passed both the JCI Accreditation (for 4 consecutive years) and the international medical informatization certification HIMSS7. It is also the only medical institution having passed the Magnet accreditation in China.

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Zhejiang Provincial People's Hospital

Experience for Fighting with COVID-19: Since the outbreak, the hospital has successively sent 5 batches of 205 doctors, nurses and logistics personnel to Wuhan, Hubei, to support the front line work, which is the largest number of dispatched medical staff from Zhejiang province. The medical staff of our hospital successively supported several severe hospitals in Wuhan. Among them, the national emergency medical rescue team (Zhejiang province) established many quadrangle Fangcang makeshift hospitals, which contributed a lot to the anti-epidemic work.

Hospital Introduction: Zhejiang Provincial People's Hospital is one of the largest comprehensive tertiary first-class hospitals in Zhejiang province, integrating medical treatment, scientific research, teaching, prevention, health care, and rehabilitation. Since the outbreak, the hospital has successively sent 5 batches of 205 doctors, nurses and logistics personnel to Wuhan, Hubei, to support the front line work, which is the largest number of dispatched medical staff from Zhejiang province. The medical staff of our hospital successively supported several severe hospitals in Wuhan. Among them, the national emergency medical rescue team (Zhejiang province) established many quadrangle Fangcang makeshift hospitals, which contributed a lot to the anti-epidemic work. Our hospital is willing to discuss with you, share valuable experience and overcome difficulties with people all over the world.

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Zhongnan Hospital of Wuhan University /Wuhan Leishenshan Hospital

Experience for Fighting with COVID-19: The hospital is the only comprehensive hospital that took over three designated hospitals during the "novel coronavirus" outbreak, of which, Wuhan Leishenshan Hospital, which was taken over on February 8th 2020, was a designated hospital dedicated to patients’ care for those with severe coronaviral pneumonia. Leishenshan Hospital was built by more than 15,000 builders in just over 10 days, with a capacity of 1402 beds in 32 wards.

Hospital Introduction:Founded in 1956, Zhongnan Hospital of Wuhan University is a tertiary hospital and an international research-oriented comprehensive teaching hospital located in Hubei province of China. The hospital emphasizes the core value "patient-centered, endeavor-oriented" as its cultural concept, with the ultimate goal of "guarding people’s health".As a responsible hospital, we are willing to contribute our wisdom to the global battle against the coronavirus pandemic.

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Scan QR Code to Consult Now

If you need professional advice on COVID-19 prevention and control, please scan the below QR code to join the International Medical Expert Communication Center and communicate with medical institutions and doctors that have experience fighting the epidemic.