IT facilities unable to meet the demands of business growth
Flexible and low cost
The hotel property management system is traditionally deployed in a single hotel or with a headquarter IDC. It usually takes longer than three months for PMS model selection, procurement, installation and deployment, making it difficult to adapt to the rapid expansion of hotels. Given the fierce competition and low profit margin of the hotel industry, it is difficult to make huge investments in IT infrastructure, and as both the IT infrastructure and O&M teams grow, the operational costs for companies will also increase.
Server, network and database resources are ready for use out of the box, can be activated after just a few minutes, and be flexibly re-sized based on the development of the business. The IT costs, operation and maintenance workforce and system deployment time have been reduced by 50%, 80% and 90% respectively compared with those in the traditional IT models.
User experience hard to guarantee
In the mobile Internet era, online reservation, online room selection, mobile payment and other newly fashioned services all require a sound network environment. However, the old machine rooms or hosting machine rooms of hotels lack multi-line BGP connectivity, and are vulnerable to network attacks, making it hard to guarantee a good experience for mobile Internet.
High-quality network offered. Alibaba Cloud data centers in every region support multi-line BGP network access to ensure the optimal network quality for hotel property management system users whether they are using a PC or a mobile client. Alibaba Cloud is gradually rolling out more overseas data centers to support the global business expansion of hotels.
Weak data analysis capabilities
Hotels generally lack data analysis capabilities, including the construction and O&M of big data platforms, making it difficult for them to effectively analyze mass historical data to improve their product design and marketing performance.
Alibaba Cloud’s property management system solutions are seamlessly integrated with hotel's existing infrastructures, enabling on-cloud and off-cloud connectivity. As a result, the high-quality public cloud resources can be used to flexibly expand IT resources for companies at low costs.