ChatApp Message Service is a messaging API created by Alibaba Cloud for global enterprises to reach and engage users efficiently. By using ChatApp Message Service, you can:
Send messages to notify your customers about specific information such as logistics information. ChatApp Message Service can help improve the message arrival rate and reduce user complaints.
Set varieties of replies to help your customers resolve issues in a quick manner.
Implement OTP-based Identity Authentication
Authenticate your customers based on their social media accounts. So that your customers do not need to enter their passwords each time they log on to your business system. This helps improve the user experience of your business system.
Implement Customer Services
Implement two-way communication with your customers. By using ChatApp Message Service, you can respond to your customers in real time.
Providing multi-language ability and realizing 7*24 hours multi-channel customer service.
ChatApp Message Service New Users' Benefits
New users can get 100 WhatsApp conversations and 100 ChatBot calls for registering enterprise information.(Contact your account manager after completing the task to claim your rewards. )
Each enterprise can only participate in the activity once (subsequent claims of the rewards after the first claim will be ignored). Alibaba Cloud reserves the right of final interpretation for the activity.
Regardless of the industry, you can send verification, notification, and marketing messages to and receive messages from your customers by using the ChatApp Message Service's messaging system. After you receive a message from a customer, a convenient and efficient conversation follows.
Efficient Information Transfer
Delivers messages to 2 billion mobile device users worldwide across operating systems and carriers. This ensures a high message delivery rate and message reading rate.
Provides diversified message types such as text, emojis, location, pictures, videos, audios, and applications. This ensures the accuracy of the message content and meets various communication needs. Communication is upgraded from unilateral communications to two-way interactions. This improves user stickiness and enables more in-depth communication in multiple business scenarios.
Provides easy-to-use APIs. You only need to know the specifications and functions of Alibaba Cloud APIs. You do not need to bother with the complex functional differences, policy differences, and technical deployment differences of the underlying platforms. You do not need to maintain a separate production environment for each platform. No extra cost is needed.
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