Compute Nest allows service providers to manage service lifecycle. You can manage different stages by using different functional modules based on your requirements.
Service Delivery and Deployment
Background introduction: As a Fortune 500 company, the customer provides a series of long-term products and services, to meet the needs of individual clients in long-term savings and protection. After the original business applications migrate to Alibaba Cloud, the operation and maintenance management process needs to be redesigned and sorted out.
Challenge: The operation and maintenance service provider must have deep accumulation and empowerment in cloud operation and maintenance management experience. It is necessary to realize comprehensive monitoring from the underlying infrastructure to the upper-level business system.
Operation and Maintenance Service
CloudCare assists customer to establish an operation and maintenance service process by ITIL model.
Provide engineering services according to the actual business situation to match the customized requirements.
Cost Reduction and Efficiency Improvement
It ensures the customers application system running stably, improved customer’s productivity and reduced the costs.