CloudCare Managed Service Provider
Managed Service for customers easier to use and maintenance the on-premise software as a PAAS service.
Solution Overview and Architecture
CloudCare Managed Service Provider
Solution Overview
CloudCare Managed Service is based on Alibaba Cloud Compute Nest platform, can provide the centralized service management for service providers. They can deploy the on-premise software as a PAAS solution in the Compute Nest console. The end users can subscribe the PAAS service through the Compute Nest console on Alibaba Cloud.
Solution Architecture
Compute Nest is a platform which provides the Platform as a Service(PAAS) for service providers to publish and manage services.
Compute Nest integrates the cloud resources on Alibaba Cloud by default. It helps service providers improve service delivery efficiency, management efficiency, and service reliability.
Service providers can use Compute Nest to provide better services and reduce O&M costs. You can perform the operation and maintenance by RAM account on Alibaba Cloud.
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Contact SalesSolution Highlights
Compute Nest allows service providers to manage service lifecycle. You can manage different stages by using different functional modules based on your requirements.
Service Deveopment
Service Delivery and Deployment
Service Management
Service Maintenance
Service Operations
Customer Reference
Business challenge
Background introduction: As a Fortune 500 company, the customer provides a series of long-term products and services, to meet the needs of individual clients in long-term savings and protection. After the original business applications migrate to Alibaba Cloud, the operation and maintenance management process needs to be redesigned and sorted out.
Challenge: The operation and maintenance service provider must have deep accumulation and empowerment in cloud operation and maintenance management experience. It is necessary to realize comprehensive monitoring from the underlying infrastructure to the upper-level business system.
Operation and Maintenance Service
CloudCare assists customer to establish an operation and maintenance service process by ITIL model.
Customized Service
Provide engineering services according to the actual business situation to match the customized requirements.
Cost Reduction and Efficiency Improvement
It ensures the customers application system running stably, improved customer’s productivity and reduced the costs.
