If the information about a user in a bastion host, such as the mobile phone number
of a user, is changed, you must go to the Bastionhost console to update the information
at the earliest opportunity. This topic describes how to modify user information in
the Bastionhost console.
Background information
If the information about a user in a bastion host, such as the mobile phone number
of a user, is changed and is not updated in the bastion host in a timely manner, the
user cannot log on to the bastion host. This is because verification codes are sent
to the previous mobile phone number. Therefore, if user information, such as the mobile
phone number or email address, is changed, you must go to the Bastionhost console
to update the information at the earliest opportunity.
Limits
You can modify the information only about local users, Active Directory (AD)-authenticated
users, and Lightweight Directory Access Protocol (LDAP)-authenticated users. You cannot
modify the information about Resource Access Management (RAM) users. For more information
about how to modify the information about RAM users., see Modify the basic information about a RAM user.
Procedure
- Log on to your bastion host. For more information, see Log on to a bastion host.
- In the left-side navigation pane, choose .
- Find the user whose information you want to modify and click the username.
- On the Basic Info tab, modify the information such as Password, Mobile Number, Email, and User Group.

Note If two-factor authentication is enabled for the user, make sure that you enter a valid
mobile phone number. Otherwise, the user cannot receive a verification code for logon
For more information about countries and areas where SMS-based two-factor authentication
is supported, see
Supported countries and areas for SMS-based two-factor authentication.
- Click Update.