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Salesforce on Alibaba Cloud:Mobile app of Salesforce on Alibaba Cloud

Last Updated:Dec 16, 2025

This topic describes the key features of the mobile app of Salesforce on Alibaba Cloud and the differences between the mobile app of Salesforce on Alibaba Cloud and the Salesforce mobile app of the global edition.

1. Grab every advantage

Collaborate instantly

Collaboration and Groups let you access feeds, groups, people, and files to collaborate with customers or colleagues anywhere.

Pull up sales figures with a tap

Dashboards and Reports speed decision-making with real-time views for sales, service, marketing, and business performance.

Organize your day

Smart Search finds the data you need in seconds. Search by list and recently accessed records, or perform global queries.

Find everything faster

Smart Search finds the data you need in seconds. Search by list and recently accessed records, or perform global queries.

Close deals faster

With Sales Productivity apps, you can quickly see where you are in the process and what’s important at each stage, with only the most urgent information at the top.

2. Take action from anywhere

Even on the go, Salesforce on Alibaba Cloud Mobile App can help you promote sales, coordinate your team, and ensure that all CRM data remains up to date.

Instantly access any record

Use Contacts, Accounts, and Opportunities to stay organized and up to date.

Fly through your to-do list

Task Organization gives you a perfect view. Create, sort, review, and check off your tasks in one location.

Organize your cases

Use Case Management from anywhere. Quickly and easily escalate cases to deliver accurate answers back to the customer.

Take control of your leads

Use Lead Tracking to take new leads, see all your existing leads, and convert them on the fly.

Edit Office docs

With Office Integration, you can work on documents, spreadsheets, and presentations right from the Salesforce on Alibaba Cloud Mobile App.

3. Known differences with global version

  • Agentforce: Speech Recognition is not supported.

  • Offline and Custom branding is not supported.

  • Push notifications is not supported.

  • Mobile Publisher is not supported.

  • Login using native browser is not supported (normal login supported).

4. Mobile Platform Requirements

Platform

Operating System and Version

iPhone

iOS 16.0 or later

Android

Android 11.0 or later

Android WebView 90.0 or later