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Smart Access Gateway
Smart Access Gateway
Product Introduction
What is Smart Access Gateway
Smart Access Gateway device
SAG-100WM
SAG-1000
Device introduction
Scenarios
Benefits
Limits
Terms
Pricing
Buy a Smart Access Gateway device
sag-100wm Configuration Guide
SAG-100WM overview
Configuration guide
Web configuration
Step 1: Configure the local client
Step 2: Set the password when you log on for the first time
Step 3: Configure the WAN port
Step 4: Configure the LAN ports
Activate the device
Configure the network connection
Step 5: Configure ACL
View the connection status of the device
SAG-1000 Configuration Guide
SAG-1000 overview
Configuration guide
Web configuration
Step 1: Configure the local client
Step 2: Set the password when you log on for the first time
Step 3: Configure the service IP and the administration IP
Step 4: Configure the ports and routes
Activate the device
Configure the network connection
Step 5: Configure ACL (optional)
View routes
User Guide
Manage a Smart Access Gateway instance
Device-level configurations for high availability
Device-level configurations for high availability
Cloud Connect Network
Manage a Smart Access Gateway instance
API Reference
API overview
Call Smart Access Gateway APIs
RAM authentication
Common parameters
Best Practices
Troubleshooting
Troubleshooting process
Alarm management
Create an event alert
Access point switch
The device is online
WAN link recovery
WAN link switch
The device is compromised
The device is offline
The network is disconnected
DeviceLinkDown
Active/standby switch
WAＮ link failure
Monitor traffic
Query device status
Device lights
Device status
Link status
OSPF status
System maintenance
Reboot the device
Upgrade the system
Link switch
Active/standby switch
Troubleshoot hardware failure of the device
Interface failure
The Ethernet interface is physically down
The Ethernet interface frequently goes up/down
Optical module failure
Power failure
Locate the cause of power failure
The device cannot be powered on
Link failure between the device and the switch (SAG-1000)
Connectivity failure between a device and Alibaba Cloud (SAG-1000)
Cannot successfully ping an ECS instance
The device is offline
Cannot connect to a local client
Connectivity failure between the device and Alibaba Cloud (SAG-100WM)
Cannot successfully ping an ECS instance in the same CEN instance or a PC in the same CCN instance
The device is offline
Connectivity failure between the device and Alibaba Cloud (SAG-100B)
Cannot successfully ping an ECS instance in the same CEN or another PC in the same CCN
The device is in the offline status
FAQs
How to troubleshoot when you forget your password?
How to troubleshoot service failure?
How to troubleshoot when the device is in the offline status?
Smart Access Gateway
Product Introduction
Download PDF
What is Smart Access Gateway
Smart Access Gateway device
Scenarios
Benefits
Limits
Terms
Show more
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Pricing
Buy a Smart Access Gateway device
Show more
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sag-100wm Configuration Guide
Download PDF
SAG-100WM overview
Configuration guide
Web configuration
Activate the device
Configure the network connection
Step 5: Configure ACL
View the connection status of the device
Show more
Show less
SAG-1000 Configuration Guide
Download PDF
SAG-1000 overview
Configuration guide
Web configuration
Activate the device
Configure the network connection
Step 5: Configure ACL (optional)
View routes
Show more
Show less
User Guide
Download PDF
Manage a Smart Access Gateway instance
Cloud Connect Network
Manage a Smart Access Gateway instance
Show more
Show less
API Reference
API overview
Call Smart Access Gateway APIs
RAM authentication
Common parameters
Show more
Show less
Best Practices
Download PDF
Troubleshooting
Troubleshooting process
Alarm management
Query device status
System maintenance
Troubleshoot hardware failure of the device
Link failure between the device and the switch (SAG-1000)
Connectivity failure between a device and Alibaba Cloud (SAG-1000)
Connectivity failure between the device and Alibaba Cloud (SAG-100WM)
Connectivity failure between the device and Alibaba Cloud (SAG-100B)
FAQs
Show more
Show less
Free Trial
Free Trial