Issue Description

If you manually upload the CSR file, you may receive a message stating "Review failed - primary domain name cannot be empty."

Cause

The Common Name field is not entered correctly during the CSR file creation.

Solution

Create and upload a new CSR file and check that the Common Name field is entered correctly.
Note
The Common Name field must be entered with one of the domains to be added to the certificate.

To ensure that the content of the CSR file is correct, we strongly recommend using the CSR generated by system function. This function also allows you to download the issued certificate in different formats.