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After EDAS Agent is installed, the control status is Unknown or Exception.

Last Updated: Jan 17, 2018

Check the std.log and agent.log files in the /home/admin/edas-agent/logs directory.

  • std.log is the log of EDAS Agent installation.
  • agent.log is the log of EDAS Agent operation.

The possible causes are as follows:

  • If "Permission denied" or "Not such file" is logged, the problem may be caused by lack of related file directory permissions. In this case, check whether the admin user has permissions of all files under the /home/admin directory and re-install EDAS Agent.

  • Check whether the ECS host name is the same as that in the /etc/hosts file. If not, modify the name and restart EDAS Agent.

      /home/admin/edas-agent/bin/shutdown.sh
      /home/admin/edas-agent/bin/startup.sh
    
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