What is the Public Security Bureau (PSB) Filing?
Final approval from the PSB (Public Security Bureau) in China is a mandatory procedure for all websites. This final step of authorization and sign off by the PSB is known as the PSB Filing. More details about the PSB Filing requirements can be found here.
The Process of Removing Illegal Information
According to Chinese regulations governing PSB Filings, any illegal information present on the website must be immediately removed. Once illegal information is detected on the website in cloud server of any client, our staff will notify the client to remove the information. If the client doesn’t respond, the cloud server will be suspended.
Mechanisms on Handling Anti-Regulation Information
Within 24 hours, any website that includes illegal information three or more times will be shut down. Alibaba Cloud will notify the client via a phone call and stop providing any further service without any refund.
If the client is unable to contact within 1 hour after the occurrence of illegal information, the website will be suspended and reopen 12 hours later. If the same case occurs on three separate occasions, Alibaba Cloud will stop providing any further service without any refund.
- If the client provides any false membership information (e.g. fake phone number or fake email address), Alibaba Cloud will shut down the website and will stop providing any further service without any refund.
- If the client does not delete the illegal information after receiving notification from Alibaba via phone call, Alibaba Cloud will shut down the website and stop providing any further service without any refund.