File with Public Security Bureau (PSB)

Last Updated: Oct 20, 2017

Final approval from the Public Security Bureau (PSB)) in China is a required procedure for all websites. This final step of authorization and sign off by the PSB is known as PSB Filing. You must sign in and log on to the PSB Filing System.

PSB Filing procedure

For the filing procedure, download the Guide for PSB Filing from the PSB Filing system (Only available in Chinese), and follow the guide to file with PSB.

Handling illegal information

Carefully read and follow the regulations and rules on the PSB Filing website.

Remove illegal Information

According to Chinese regulations governing PSB Filing, any illegal information present on websites must be immediately removed. Once illegal information is detected on a website hosted in an Alibaba Cloud instance, Alibaba Cloud staff notifies the client to remove the illegal information. If the client does not respond, the instance is to be suspended.

Handle clients violating PSB regulations

  • Within 24 hours, any website that has displayed illegal information for three or more times. Alibaba Cloud staff notifies the client by a phone call that the website is shut down, and Alibaba Cloud stops providing any further service without any refund.
  • If the client cannot be contacted within 1 hour after the occurrence of illegal information, the website is suspended and reopen 12 hours later. If the same case occurs on three separate occasions, Alibaba Cloud stops providing any further service without any refund.
  • If the client provides any false information (for example, fake phone number or fake email address), Alibaba Cloud shuts down the website and stops providing any further service without any refund.
  • If the client does not delete the illegal information after receiving notification from Alibaba Cloud by phone call, Alibaba Cloud shuts down the website and stop providing any further service without any refund.
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