File with Public Security Bureau (PSB)

Last Updated: Apr 04, 2018

A final approval from the Public Security Bureau (PSB) in China is a required procedure for all websites. This final step of authorization and sign off by the PSB is known as PSB Filing. You must sign in and log on to the PSB Filing System. (This is a government website and is available in Chinese only).

PSB Filing procedure

You must follow and complete the PSB Filing process within 30 days of opening your website for public visit. For more information about filing procedure, download the Guide for PSB Filing from the PSB Filing system (available in Chinese only), and follow the procedure for PSB filing.

Handle illegal information

Carefully read and follow the rules and regulations mentioned on the PSB Filing website.

Remove illegal Information

According to Chinese regulations governing PSB Filing, any illegal information present on websites must be immediately removed. Once illegal information is detected on a website hosted in an Alibaba Cloud instance, Alibaba Cloud staff notifies the client to remove the illegal information. If the client does not respond, we suspend the client’s service without providing any refund.

Handle PSB rules violations

Alibaba Cloud suspends the website services without refund in the following cases:

  • If a website is found to have illegal information and violates the rule of posting illegal information for more than three times within 24 hours, Alibaba Cloud staff notifies the website owner by phone about the shutting down of the website and instance service suspension without refund.

  • If the client cannot be contacted within one hour post-detection of the illegal information, the website is suspended and cannot resume service for a period of 12 hours. After three such occurrences or violations, Alibaba Cloud suspends the client’s service without refund.

  • If the client has provided false information while PSB Filing (for example, fake phone number or email address), Alibaba Cloud shuts down the client’s website and suspend the client’s service without refund.

  • If the client does not delete the illegal information after receiving notice from Alibaba Cloud by a phone call, Alibaba Cloud shuts down the website and suspends the client’s service without refund.

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