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After Sales Support:Can I prchase a different support plan for different services? Can the same plan be used for multiple accounts?

Last Updated:Apr 14, 2022

The Alibaba Cloud support plan that you choose covers all services that you prchase. You cannot use a different plan for different services.

A support plan covers all services and RAM users under the same account so as to provide a seamless service. However, a plan cannot be used by more than one account.