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:You cannot download files from the IE browser of a Windows instance

Last Updated:Dec 30, 2020

Disclaimer: This article may contain information about third-party products. Such information is for reference only. Alibaba Cloud does not make any guarantee, express or implied, with respect to the performance and reliability of third-party products, as well as potential impacts of operations on the products.

Problem description

The file cannot be downloaded in the IE browser, and the following error is reported.

The current security settings do not allow the file to be downloaded.

Cause

Problems caused by IE's security settings.

Solution

Alibaba Cloud reminds you that:

  • Before you perform operations that may cause risks, such as modifying instance configurations or data, we recommend that you check the disaster recovery and fault tolerance capabilities of the instances to ensure data security.
  • If you modify the configurations and data of instances including but not limited to ECS and RDS instances, we recommend that you create snapshots or enable RDS log backup.
  • If you have authorized or submitted security information such as the logon account and password in the Alibaba Cloud Management console, we recommend that you modify such information in a timely manner.
  1. Open the IE web browser, click the Settings icon at the top right, and then click Internet options.
  2. Click security>Internet>Customize level, and then click download >Download files>Enable>Sure.

Application scope

  • ECS