This topic describes the issue that the error message "Remote Desktop cannot verify the identity of the remote computer" appears when you connect to a Window instance from a Mac device.
Problem description
When you connect to a Windows instance from a Mac device, you are prompted with the Remote Desktop cannot verify the identity of the remote computer error message.
Cause
The security group policies are incorrectly configured on the Windows instance. As a result, you cannot connect to the Windows instance from a Mac device.
Solution
Connect to the Windows instance by using Virtual Network Computing (VNC).
For more information, see Connect to a Windows instance by using a password.
Right-click the icon and select Run. In the Run dialog box, enter
gpedit.msc
to start Local Group Policy Editor.In the Local Group Policy Editor window, choose Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security.
In the Security directory, double-click Require use of specific security layer for remote (RDP) connections.
In the dialog box that appears, select Enabled, set Security Layer to RDP, and then click OK.
Run the following command to update Group Policy settings and apply the preceding configurations.
Right-click the icon and select Run. In the Run dialog box, enter
cmd
to start Command Prompt.Run the
gpupdate
command to update Group Policy settings.
Connect to the instance again and make sure that the issue is resolved.