ICP Filing review FAQs

Last Updated: Apr 04, 2018

How long does the ICP Filing review take?

The ICP Filing review is conducted by Alibaba Cloud and the local communications administration.

By Alibaba Cloud

  • Preliminary review: Once you submit an application, Alibaba Cloud team reviews the application within one business day.

  • Facial verification photo review: After the facial verification photo is uploaded, Alibaba Cloud team reviews the application within one business day.

  • Submission to the communications administration: After the ICP Filing information passes the Alibaba Cloud review, Alibaba Cloud team submits your application to the communications administration within one business day.

By the local communications administration

The review time generally ranges from 3 to 20 business days, depending on the local communications administrations. The review result is sent to you by a text message and an email.

What do I do once my application passes the preliminary review?

After your application passes preliminary review, log on to the ICP Filing system for information on how to proceed, as different communications administration offices have different requirements.

You must provide a photo of the website administrator as required.

If the system prompts that you must mail the verification materials, mail these materials according to the requirements displayed.

ICP Filing documents mailing address

Mailing address: F20, Tower A, Morgan Center, No. 8 Lincheng West Road, Guanshanhu District, Guilin City, Guizhou Province

Addressee: Alibaba Cloud Information Authentication Division

Phone No.: 18586949808 (working hours: 09:00-18:00 on statutory business days)

Postal code: 550081

The review status has not been updated after a long time. What do I do?

  • If your application is in the Authority Review status, wait patiently for the communications administration to approve your application. When your application is in this status, you do not have to perform any operations. The review period varies across communications administrations, generally it is from 3 to 20 business days.

  • If your application is in the Alibaba Cloud Review status, this review takes one or two business days.If the Alibaba Cloud review lasts for more than 3 business days, open a ticket to consult ICP Filing team.

How do I recall my ICP Filing application while review is in process?

  • If you have just submitted your information for preliminary review or your ICP Filing order has passed Alibaba Cloud’s preliminary review, but no subsequent operations have been performed, you can log on to the Alibaba Cloud ICP Filing system (available in Chinese only) and click Withdraw ICP Filing on the homepage. After selecting the reason for withdrawal, click the Withdraw button at the bottom of the page.



  • If your application has already been submitted to the communications administration, you cannot withdraw it. You must wait for the communications administration to complete the review.

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