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Problem description
The following error is reported when you connect to an ECS instance through remote connection.
you are not allowed to access to this terminal server. please contact your administrator for more information . secured by secureRDP
Cause
secured by secureRDP is SecureRDP software that can be used to restrict the names, MAC addresses, and IP addresses of computers that log on remotely.
Solution
Alibaba Cloud reminds you that:
- Before you perform operations that may cause risks, such as modifying instance configurations or data, we recommend that you check the disaster recovery and fault tolerance capabilities of the instances to ensure data security.
- If you modify the configurations and data of instances including but not limited to ECS and RDS instances, we recommend that you create snapshots or enable RDS log backup.
- If you have authorized or submitted security information such as the logon account and password in the Alibaba Cloud Management console, we recommend that you modify such information in a timely manner.
You can log on to a Windows instance through the management terminal, find the corresponding software directly in the Program Files folder, open SecureRDP, remove all restrictions, and click File > ApplyConfiguration.
Application scope
- ECS