If you fail to activate a file client, you can perform the following steps to reactivate the client.

Reactivate a client in the console

  1. Log on to the Hybrid Backup Recovery console.
  2. On the File Client page, locate the failed client.
  3. In the Actions column, click Activate Client.
  4. In the Create Client dialog box, enter the required information based on the descriptions provided in the following table.
    Name Description
    Client IP Address The IP address of the server or virtual machine that hosts the client.
    Note The IP address must be accessible by a browser.
    AccessKey ID Download the AccessKey ID and AccessKey Secret of the Alibaba Cloud account where the Hybrid Backup Recovery (HBR) service is activated.
    AccessKey Secret Download the AccessKey ID and AccessKey Secret of the Alibaba Cloud account where the HBR service is activated.
    Create Client Password Set the logon password of the client. The password must be a minimum of six characters in length.
  5. Click Activate Client to open a web page. You can use this web page to operate the file client. You can use a file client to back up data.

Reactivate a client on a web page

  1. Log on to the HBR console.
  2. On the File Client page, locate the failed client.
  3. In the Actions column, clickDownload Certificate, and then save the certificate.
  4. Open a browser, enter http://localhost:8011 in the address bar to open the Initialize Register window, and configure the required settings based on the descriptions provided in the following table.
    Note
    • If you perform a backup operation on an intermediate host, you must change localhost to the IP address of the server or virtual machine from which you back up data.
    • Port 8011 is the default port that you can use to logon to a file client. If port 8011 on the server or virtual machine is occupied by another application, you can specify another port number for a file client.
    Name Description
    Upload Certificate You can upload the token you have downloaded from the console. The token is used as a certificate. The validity period of each certificate is two days. You must download a new certificate to register a client when the certificate in use expires.
    AccessKey ID and AccessKey Secret Download the AccessKey ID and AccessKey Secret of the Alibaba Cloud account where the HBR service is activated.
    Network Type
    • VPC: Select this option when the server or virtual machine is located in a Virtual Private Network (VPC) and in the same region where the backup source is located.
    • Classic: Select this option when VPCs are not applicable.
    Password Set the logon password of the client. The password must be a minimum of six characters in length.
    Encrypt AccessKey If you use the password to encrypt the AccessKey, you must enter the password after each restart.
  5. Click Register to activate the client.