If a Cloud Backup client fails to be updated, you can log on to the server on which the backup client is installed and restart the update service of the backup client.
Symptoms
The backup client fails to be updated.
Causes
The update service of the backup client is not in the running state.
Solutions
Log on to the server on which the backup client is installed and enable the update service.
Log on to the server on which the backup client is installed.
Go to the path in which the update service resides.
In Linux
By default, the installation path for a backup client of an earlier version is opt\alibabacloud\hbr\update.
By default, the installation path for a backup client of the latest version is \opt\alibabacloud\hbrclient\update.
In Windows
By default, the installation path for a backup client of an earlier version is C:\Program Files\Aliyun Hybrid Backup Service\Update.
By default, the installation path for a backup client of the latest version is C:\Program Files\Aliyun Hybrid Backup Service Client\Update.
To restart the update service, perform the following operation.
In Linux
./updater
In Windows
Run the
updater.exe
file to start the update server.