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    Elastic Desktop Service:OpenClaw cloud computer in the AI Management Center

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    Elastic Desktop Service:OpenClaw cloud computer in the AI Management Center

    Last Updated:Jul 14, 2026

    Create and configure an OpenClaw cloud computer through the AI Management Center, including model configuration, credit package subscription, Agent IM interaction, and DingTalk bot integration.

    Prerequisites

    Account and authentication

    You have activated an Alibaba Cloud account and completed your profile.

    Create an end user

    To quickly create a convenience account, see Create a convenience account. To choose an account type based on your organization's needs, see Set up user accounts.

    Create an OpenClaw cloud computer

    1. Go to the AI Management Center.

    2. In the left-side navigation pane, choose Agent > OpenClaw.

    3. Click Create OpenClaw Cloud Computer and select one of the following images:

      • openclaw-linux

      • openclaw-windows

      All cloud computer specifications support OpenClaw deployment. You can select any specification based on your needs.

      Important

      If OpenClaw is already installed on your cloud computer, do not reinstall it to avoid service conflicts.

    4. To accept the defaults, click Buy Now and then click Purchase. To customize network or other settings, see Create cloud desktops.

    Configure models for the OpenClaw cloud computer

    Create a Model Group

    1. On the OpenClaw page, click the Model Configuration tab.

    2. Click Create Model Group, enter a name for the model group, and confirm.

    Add a model

    1. Select the Model Group you created and click Add Model.

      Note

      You can add up to 50 models to each model group.

    2. Click Add Model and select a model entry method in the panel. The following options are available:

      • Wuying Model: Cost-effective subscription packages that bundle popular models including Qwen Max, Qwen Plus, Qwen Coder, Qwen Flash, DeepSeek, Kimi, GLM, and MiniMax. Requires a separate Shared Credits Package subscription.

      • Model Square: Connect to model service providers such as Alibaba Cloud Model Studio.

      • Custom Model Configuration: Add an existing model endpoint. Both OpenAI API and Anthropic API compatible modes are supported.

      For detailed configuration steps for each provider, see Configure custom models.

    3. (Optional) Select a model and click Set as Default Model on its card.

      Note

      • The default model is the model that OpenClaw invokes for tasks. You can switch the active model by setting a different one as the default.

      • If no default model is set, the system uses the first model added to the group.

    Assign the cloud computer to a user

    If you did not assign a user when creating the cloud computer, assign one now.

    1. On the OpenClaw page, click OpenClaw Cloud Computer.

    2. In the Authorized User column of the target cloud computer, click Add Now.

    3. Select the user you want to authorize and click OK.

      Note

      Assign only one user to each OpenClaw cloud computer.

    Chat with OpenClaw

    After the model is configured, end users can chat with OpenClaw or send tasks and instructions directly from the cloud computer.

    1. The end user logs on to the Alibaba Cloud Workspace client and connects to the OpenClaw cloud computer.

    2. Double-click the OpenClaw icon on the cloud computer desktop to open OpenClaw Control.

    3. Chat with OpenClaw to verify that the environment and model configuration are correct.

    Interact with OpenClaw through Agent IM

    Agent IM is a built-in instant messaging channel developed by EDS. End users can interact with OpenClaw through Agent IM directly in the client, without opening OpenClaw Control on the desktop.

    Prerequisites

    • The Alibaba Cloud Workspace client version is 8.5.1 or later.

    • The OpenClaw cloud computer image version is 3.0.2 or later.

    Verify the channel status

    The Agent IM channel is enabled by default. To verify or manage the channel status:

    1. On the OpenClaw page, click Channel Configuration.

    2. Click View/Configure Channel and check the status of Wuying Agent IM Channel.

    Use Agent IM

    1. The end user logs on to the Alibaba Cloud Workspace client with a convenience account or an AD account.

    2. Connect to the OpenClaw cloud computer.

    3. Send questions or instructions to OpenClaw through Agent IM to start interacting.

    Integrate with DingTalk and chat with the bot

    Select an IM platform in channel configuration to send tasks and instructions to OpenClaw through chat. The following example uses DingTalk. For other integration options, see More channel integrations.

    1. Go to the AI Management Center.

    2. In the left-side navigation pane, choose OpenClaw.

    3. Click Channel Configuration.

    4. In the Actions column of the target Agent, click View/Configure Channel.

    5. On the DingTalk card, click Configure Now.

    On the page that appears, select one of the following methods to complete the bot integration:

    Express Pairing

    Note

    The cloud computer image version must be Windows 3.2.18 or later, or Linux 3.0.10 or later. Restart the cloud computer if an update is needed.

    1. Click Send Now. The system sends an SMS or email with an access link to the authorized user.

    2. The authorized user opens the URL from the SMS or email to access the binding page and obtain a QR code. You can also obtain the URL directly from the console.

    3. Scan the QR code with DingTalk to complete the bot binding.

    4. Chat with the bot in DingTalk to verify the connection.

    Note

    If another bot is already bound, scanning the QR code replaces the existing binding.

    Associate Existing Robot

    Create a DingTalk app

    Note

    Your DingTalk organization must have developer permissions. If it does not, see Obtain developer permissions. If you do not have a suitable organization, scan the following QR code with the DingTalk mobile app to quickly create one.image

    1. Log on to the DingTalk Open Platform developer console.

    2. In the top navigation bar, click Application Development. On the Application Development page, click Create Now to quickly create an OpenClaw bot app.

    3. On the Create OpenClaw page, enter the bot name, description, and icon. You can also keep the default settings. Click OK to confirm.

    4. After creation, the page displays the Client ID and Client Secret of the app. Copy and save them securely. You will need them when configuring the DingTalk channel in the AI Management Center.

      Note

      The Client ID and Client Secret are credentials for accessing app data. Keep them secure and do not share them.

    Enter credentials to complete the binding

    1. Return to the AI Management Center. Enter the Client ID and Client Secret of the DingTalk app and click OK.

    2. Chat with the bot in DingTalk to verify the connection.

    Chat with the DingTalk bot

    1. Open DingTalk and enter the name of the DingTalk app you created in the search box at the top.

    2. In the search results, click the bot under the Features section to open the chat.

    3. Enter a question or instruction to chat with the DingTalk bot.

    What to do next

    More channel integrations

    Configure Skills

    To extend the capabilities of your OpenClaw cloud computer, configure Skills from the Skill Center. See Discover and manage Skills.

    Configure custom models

    Add your own models through Model Square or Custom Model Configuration.

    Model Studio pay-as-you-go

    1. Obtain an API key.

    2. In the AI Management Center, click Add Model.

    3. Select Model Square > Alibaba Cloud Model Studio.

    4. Based on the region of your API Key, select the corresponding option from the Base URL drop-down list:

      • China (Beijing): https://dashscope.aliyuncs.com/compatible-mode/v1

      • Singapore: https://dashscope-intl.aliyuncs.com/compatible-mode/v1

      • US (Virginia): https://dashscope-us.aliyuncs.com/compatible-mode/v1

    5. Enter the API Key.

    Model Studio Token Plan

    1. Go to the Token Plan Team Edition purchase page. Select the seat type and quantity, and complete the subscription.

    2. API Key: On the Token Plan Team Edition page, copy your dedicated API Key.

    3. In the AI Management Center, click Add Model.

    4. Select Model Square > Model Studio Token Plan.

    5. Select the compatibility mode and corresponding Base URL from the table below:

      Compatibility mode

      Base URL

      OpenAI compatible

      https://token-plan.ap-southeast-1.maas.aliyuncs.com/compatible-mode/v1

      Anthropic compatible

      https://token-plan.ap-southeast-1.maas.aliyuncs.com/apps/anthropic

    6. Enter the API Key.

    For models supported by Alibaba Cloud Model Studio Token Plan, see Overview.

    Model Studio Coding Plan

    1. Subscribe to Alibaba Cloud Model Studio Coding Plan and generate and save an API Key.

    2. In the AI Management Center, click Add Model.

    3. Select Custom Model Configuration.

    4. Select the compatibility mode and corresponding Base URL from the table below:

      Compatibility mode

      Base URL

      OpenAI compatible

      https://coding-intl.dashscope.aliyuncs.com/v1

      Anthropic compatible

      https://coding-intl.dashscope.aliyuncs.com/apps/anthropic

    5. Enter the API Key.

    For models supported by Alibaba Cloud Model Studio Coding Plan, see Overview.

    Other providers

    The Model Square offers providers such as SiliconFlow, Moonshot AI, MiniMax, and Zhipu AI, which you can select and configure directly. If the provider you need is not listed in Model Square, you can use Custom Model Configuration to integrate it. Follow these steps to configure a custom model:

    1. Obtain the Base URL and API Key from the corresponding provider.

    2. In the AI Management Center, click Add Model.

    3. Select Custom Model Configuration.

    4. Enter the Model Provider Name and Model Provider ID.

    5. Select the compatibility mode (OpenAI or Anthropic), and enter the Base URL and API Key.

    FAQ

    How do I back up and restore OpenClaw user data (Skills, memory files, etc.)?

    OpenClaw stores all personalized user data — including Skills, memory files, and workspace content — in the hidden directory .openclaw/workspace/ under the user's home directory.

    • Linux: /home/admin/.openclaw/workspace/

    To back up your data:

    Before changing the image or resetting the cloud computer, package the entire .openclaw/ directory and download it to your local machine. Example command for Linux:

    tar -czf openclaw-backup.tar.gz /home/admin/.openclaw/

    After creating the archive, transfer it to your local storage.

    To restore your data:

    After provisioning a new cloud computer or completing a reset, upload the backup archive and extract it to the same path.

    Note

    The backup covers the entire .openclaw/ directory. It may include more data than what is visible in the Workspace interface — this is expected behavior.

    What should I do if OpenClaw does not respond when double-clicked, cannot start, or the Config button is unresponsive?

    Follow these steps to diagnose and resolve the issue:

    1. Check the gateway status: Right-click on an empty area of the desktop and select Terminal (or any option beginning with Open t). In the terminal, run:

      openclaw gateway status

      If the status is abnormal, restart the gateway service:

      openclaw gateway restart

    2. Automatically repair the environment: If configuration options are not displayed in the UI, or if clicking has no effect, the service may be corrupted. Run the following command to automatically repair the OpenClaw environment:

      openclaw doctor --fix

    3. Restart the cloud computer: If the issue persists, create a snapshot to back up your data first (refer to the FAQ entry above), then restart the cloud computer instance and reconnect.