This topic describes how to configure and use the mobile client (Android client) of cloud computers.
In the examples in this topic, Android client V7.3 is used. If your experience does not match the description in this topic, you may be using a different Alibaba Cloud Workspace client, or your client may be outdated. In such cases, update your client to the latest version.
Familiarize yourself with the client GUI
| Logon interface 1
| Logon interface 2
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| Cloud resources interface
| Profile
| The Profile menu provides portals to Account Summary, Settings, and Feedback. |
Log on to the client and connect to cloud resources
Log on to the client
The following steps describe how to log on to the client by using the simplified logon method. For information about how to log on to the client by using alternative logon methods, see Log on to the mobile client of cloud computers.
Open the client, select Enterprise & Business in the upper part of the page, select the check box related to privacy policy at the bottom, enter an organization ID or office network ID from the received logon credentials, and then click the icon.
Enter the username and password, and then click the icon.
NoteIf you log on to the client for the first time, use the initial password provided. You will then be prompted to specify a new password by following on-screen instructions. The initial password is valid for three days. If the initial password expires, click Forgot Password to obtain a new initial password.
After you log on to the client, cloud computers that your administrator assigns to you are displayed.
On the cloud resource interface of the client, click the Connect icon on a cloud computer card to use the cloud computer.
Configure automatic logon
After you log on to the client, if your administrator allows you to specify whether to turn on automatic logon, you can do so on the Setting page.
If you enable Auto Sign-in, you do not need to re-enter the logon credentials for a specific period of time after a successful logon.
You can choose whether to turn on automatic logon before or after logon:
Before logon: In the lower part of the logon page, choose .
After logon: In the upper-left corner of the cloud resources interface, choose .
On the displayed page, choose .
In the Auto Sign-in section, configure the parameters as shown in the following figure.
Specify whether to turn on Auto Sign-in.
NoteIf you cannot specify whether to turn on automatic logon, your administrator disables the automatic logon feature in the EDS Enterprise console. To specify whether to turn on automatic logon, contact your administrator to enable the automatic logon feature.
If you turn on Auto Sign-in, specify the validity period for automatic logon based on your business requirements.
NoteIf you turn on automatic logon and actively log off from the client, you must enter the logon credentials the next time you log on to the client.
Log off from the client
In the upper-left corner of the cloud resources interface, tap Profile and then tap Log Out. In the displayed dialog box, tap Yes.
Change the logon password
You can change only passwords of convenience accounts on the client. If you use an enterprise Active Directory (AD) account, you can change the password the first time you log on to the client or when the password expires. In other cases, contact the administrator to change the password.
Password forgotten
On the logon page, tap Forgot Password.
On the Reset Password page, enter the username and email address, and tap Confirm.
If the entered information passes authentication, a new initial password is sent to the email address you specified.
Password remembered
Tap Profile, and then tap your username.
On the Account Information page, tap Change next to Password.
On the Change Password page, enter the old password and the new password. Then, tap Confirm.
NoteThe password must be at least 10 characters in length and contain at least three types of the following characters: uppercase letters, lowercase letters, digits, and special characters. The new password cannot be the same as the original password.
When you confirm the new password, re-enter the password. We recommend that you do not copy and paste the password.
Connect to cloud resources
After you log on to the client, cloud computers that your administrator assigns to you are displayed.
On the cloud resources interface of the client, tap the icon on a cloud computer card to start the cloud computer if the cloud computer is in the Stopped state. After the cloud computer is started, you can tap the Connect icon to use the cloud computer.
Automatically connect to a cloud computer
If you have only one cloud computer in your account, you can configure automatic connection upon successful logon.
You can choose whether to turn on automatic logon before or after logon:
Before logon: In the lower part of the logon page, choose .
After logon: In the upper-left corner of the cloud resources interface, choose .
On the displayed page, choose .
In the Auto-connect Sole Cloud Computer section, select or clear one or more of the following options based on your business requirements:
Automatically connect if it is running.
Wake it up if it is hibernated and then connect.
Start it up if it is shut down and then connect.
Networks and peripherals
Configure the network proxy
You can choose whether to turn on automatic logon before or after logon:
Before logon: In the lower part of the logon page, choose .
After logon: In the upper-left corner of the cloud resources interface, choose .
On the displayed page, choose .
Enable the HTTP proxy service and complete other configurations as prompted.
Add network printers
After a USB peripheral, such as an audio or video device, storage device, or printer, is connected to your on-premises device that runs the client, you can view the information about the peripheral on the client. The information includes the name, type, vendor ID (VID), and product ID (PID). You can also configure the redirection and application modes of the peripheral.
You can choose whether to turn on automatic logon before or after logon:
Before logon: In the lower part of the logon page, choose .
After logon: In the upper-left corner of the cloud resources interface, choose .
On the displayed page, tap Peripherals.
Tap Add Network Printer at the bottom of the Peripherals tab, configure the IP Address, Port, and Custom Device Name parameters, and then tap Yes.
View account info and messages and configure the display language
View information about an account
After you log on to the client, tap Profile in the upper-left corner, and then tap your username.
On the Account Information page, you can view your account information.
Configure the display language
You can switch the language between Simplified Chinese and English.
You can choose whether to turn on automatic logon before or after logon:
Before logon: In the lower part of the logon page, choose .
After logon: In the upper-left corner of the cloud resources interface, choose .
On the displayed page, choose .
In the Preferred Language section, select your preferred language.
NoteThis language setting applies to the client GUI and the DesktopAssistant menu.
Update the client
You can view the client version and the release notes. You can also check whether a version is available for update.
You can access the About UI element before or after logon:
Before logon: In the lower part of the logon page, choose .
After logon: In the upper-left corner of the cloud resources interface, choose .
On the About page, you can view the client version. You can tap Check for Update to check whether a new version is available.
Submit suggestions and feedback
After you log on to the client, tap Profile in the upper-left corner of the cloud resources interface and then tap Feedback.
On the Feedback page, enter your suggestions or feedback and tap Submit.