You can troubleshoot errors of an IPsec-VPN server by querying its logs.

Background information

The system automatically retains the logs that were generated within the last month for an IPsec-VPN server. You can query logs in batches. You can query a log with a duration of at most 10 minutes.


  1. Log on to the VPN Gateway console.
  2. In the left-side navigation pane, choose Interconnections > VPN > IPsec-VPN Server.
  3. In the top navigation bar, select the region where the IPsec-VPN server is deployed.
  4. On the IPsec-VPN Server page, find the IPsec-VPN server that you want to manage, and click View Logs in the Actions column.
  5. On the IPsec-VPN Server Logs page, query logs by specifying the period of time when the logs are generated.