Error codes
|
HTTP status code |
Error code |
Error message |
Description |
Action |
| 400 | AccountAbnormal | Your account has been suspended or has outstanding issues, please contact customer service. | Your account has an abnormality, please contact customer service for details | diagnosis |
| 400 | AccountNoQueryPricePermission | This page cannot be accessed because you do not have discount rights query permissions. Please contact the main account to go to the cost center for authorization. The permission point that needs authorization is queryprice. | This page cannot be accessed because you do not have discount rights query permissions. Please contact the main account to go to the cost center for authorization. The permission point that needs authorization is queryprice. | diagnosis |
| 400 | AccountNotExist | Account does not exist. | Account does not exist | diagnosis |
| 404 | AccountNotFound | The specified account does not exist in the system. | Account does not exist | diagnosis |
| 500 | AccountRiskFound | You account has undefined risk. | The current account is at risk. Please submit a ticket and try again. | diagnosis |
| 500 | ActivityNotFound | Activity does not exist. | Activity does not exist | diagnosis |
| 400 | AmountExceedLimit | Amount exceeds limits, please try a different card. | The amount exceeds the limit, please contact the issuing bank or change the card to try again. | diagnosis |
| 400 | AmountLimitExceed | The transaction amount exceeds the single or daily limit. Please try reducing the transaction amount or contact your bank to increase the limit. | The transaction amount exceeds the single or daily limit. Please try reducing the transaction amount or contact your bank to increase the limit. | diagnosis |
| 400 | ApplyPaperContractError | Failed to apply for a paper contract. | Failed to apply for paper contract | diagnosis |
| 400 | AsyncFormalContractError | Application for contract confirmation failed. | Failed to apply for contract confirmation | diagnosis |
| 400 | AvailableTransferAmountNotEnough | The available amount for granting or recycling is insufficient. | The amount available for allocation/recovery is insufficient. Please confirm and try again. | diagnosis |
| 400 | BillingAccountOperateForbid | Operation is forbidden for your billing account. | You are a customer associated with the distributor, the current operation is prohibited | diagnosis |
| 400 | CanApplyContractError | Failed to apply for contract verification. | Failed to apply for contract verification | diagnosis |
| 400 | CanApplyInvoiceEmptyError | Current invoice cannot be queried. Contract application is not allowed. | Current invoice cannot be queried. Contract application is not allowed. | diagnosis |
| 400 | CanApplyInvoiceNegativeError | Current invoice amount is negative, contract application is not allowed. | Current invoice amount is negative, contract application is not allowed | diagnosis |
| 400 | CanApplyInvoiceStatusError | Invoice status incorrect, unable to apply for contract. | Invoice status is not correct, can not apply for contract | diagnosis |
| 400 | CantDeletePaymentMethodWhileOpenAutoCharge | You have turned on the auto-recharge function. After the payment method is unbound, the auto-recharge function cannot be completed. If you need to untie, please turn off auto-recharge before operation. | You have turned on the auto-recharge function. After the payment method is unbound, the auto-recharge function cannot be completed. If you need to untie, please turn off auto-recharge before operation. | diagnosis |
| 400 | CantDeleteWhileOpenAutoRecharge | You have turned on the auto-recharge function. After the payment method is unbound, the auto-recharge function cannot be completed. If you need to untie, please turn off auto-recharge before operation. | You have turned on the auto-recharge function. After the payment method is unbound, the auto-recharge function cannot be completed. If you need to untie, please turn off auto-recharge before operation. | diagnosis |
| 400 | CanTransferAmountNotEnough | Recoverable/allocated amount is insufficient, please confirm and try again. | Recoverable/allocated amount is insufficient, please confirm and try again | diagnosis |
| 400 | CardAlreadyBind | The specified card has already been added. | You have already added this bank card, please do not add it again. | diagnosis |
| 400 | CardBalanceNotEnough | The card balance is not enough for this transfer, please change the card and try again. | Insufficient card balance, please change card and try again | diagnosis |
| 400 | CardBindAccountNumberLimit | The card has been bound to an Alibaba Cloud account. | The card has been bound to an Alibaba Cloud account. | diagnosis |
| 400 | CardClassNotSupport | This card type is not supported. Try a different type of card. | diagnosis | |
| 400 | CardCountryNotSupport | Country not supported this payment method type yet. | The issuing country of the bank card is not supported for the time being. | diagnosis |
| 400 | CardCurrencyNotSupport | The card does not support the current transaction currency. Try a different card that supports the current transaction currency. | This card does not support the current transaction currency. Use a bank card that supports the current transaction currency to try again. | diagnosis |
| 400 | CardHasBindOnOtherAccount | The specified card has been added to another Alibaba Cloud account. | diagnosis | |
| 400 | CardNotSupport3DVerification | The card does not support 3D Secure authentication. Contact your issuing bank to enable 3D Secure authentication, or try a different card. | This bank card does not support 3D verification. Please contact your card issuer to activate 3D verification or replace another bank card to try again. | diagnosis |
| 400 | CardNumberInvalid | The card number is invalid. Enter a valid card number. | Invalid bank card number, please enter the correct bank card number. | diagnosis |
| 400 | ChannelProcessFail | Channel system error, please contact your issuer bank or submit a ticket. | diagnosis | |
| 400 | ChargeLimit | Recharge is prohibited for the account associated with the ecological partner. | Recharge is prohibited for the account associated with the ecological partner. Please contact the ecological operation consultation | diagnosis |
| 400 | ClaimAmountExceedLimit | Claim amount exceeds limit. | Claim amount exceeds limit, please check and try again | diagnosis |
| 400 | CloseAutoWriteoffError | close auto write off error. | Failed to close automatic write-off | diagnosis |
| 400 | ConfirmInvoiceInfoFail | The current invoice has an order bill that exceeds the contract. | The current invoice has a bill that exceeds the contract. | diagnosis |
| 400 | ConfirmInvoiceInfoFail | Failed to confirm invoice booking information. | Failed to confirm invoice billing information | diagnosis |
| 400 | ContractIdEmptyError | Contract ID cannot be empty. | Contract ID cannot be empty | diagnosis |
| 400 | ContractIdNotNumberError | Contract ID is not of numerical type. | Contract ID is not a numeric type | diagnosis |
| 400 | ContractNoEmptyError | Contract number cannot be empty. | Contract number cannot be empty | diagnosis |
| 400 | ContractNoInvalidError | Contract not found. | No contract found | diagnosis |
| 400 | ContractStatusInvalidForApplyPaperContractError | The current contract status does not allow the application for mailing contracts. | The current contract status does not allow applying for a mail contract. | diagnosis |
| 400 | ContractStatusInvalidForCancelError | Formal contracts do not allow rejection. | Formal contracts do not allow rejection | diagnosis |
| 500 | CouponExist | The coupon collection has reached the upper limit, and the system has recalculated the best price. | The coupon collection has reached the upper limit, and the system has recalculated the best price. | diagnosis |
| 500 | CouponOverMaxRelease | Coupon Over Max Release. | The voucher has been received and the system has recalculated the best price. | diagnosis |
| 500 | CreateCouponError | create coupon error. | The voucher order failed, the system has recalculated the best price. | diagnosis |
| 400 | CreateOrderFailed | Failed to create transfer order due to system processing error. | Failed to create transfer order | diagnosis |
| 400 | DecinedByBank | Your bank declined this transaction. Please contact your issuing bank for the specific reason, or try using another card. | Your bank declined this transaction. Please contact your issuing bank for the specific reason, or try using another card. | diagnosis |
| 400 | DeclinedByIssuerBank | Declined by your card issuer bank. Please contact your issuer bank to ensure that your card is activated for online payment and try again. | If the card issuing bank refuses, please contact the card issuing bank to ensure that the bank card online payment service is activated, and then try again. | diagnosis |
| 400 | DeleteContractError | Failed to delete contract. | Failed to delete contract | diagnosis |
| 400 | DeleteReasonEmptyError | Reason for deletion cannot be empty. | Delete reason cannot be empty | diagnosis |
| 400 | ExceedQueryTimesLimit | Exceed daily query times limit. | Daily query limit exceeded | diagnosis |
| 400 | ExistApprovingProcess | There is a credit control setting process in the approval process, please contact the business manager. | There is a credit control setting process in the approval process, please contact the business manager. | diagnosis |
| 400 | ExistUnconfirmedContract | The account you operate has a credit contract to be confirmed. Please confirm the contract first. | The account you operate has a credit control contract to be confirmed. Please confirm the contract first. | diagnosis |
| 400 | ExpireCard | Your bank card has expired. Please use another card that is not expired for payment. | Your bank card has expired. Please use a bank card that has not expired. | diagnosis |
| 400 | ExpiredCard | The specified card has been expired. | The bank card has expired. | diagnosis |
| 400 | ExpiryDateWrong | The card expiry date format is incorrect. Please enter it in the correct month/year format (e.g., MM/YY) and try again. | The card expiry date format is incorrect. Please enter it in the correct month/year format (e.g., MM/YY) and try again. | diagnosis |
| 400 | ForbiddenAccessContractError | Please confirm if you have contract authority. | Please confirm whether you have contract authority | diagnosis |
| 400 | FormalContractError | Contract confirmation failed. | Contract confirmation failed | diagnosis |
| 400 | FormalVipContractError | Key customer contract confirmation failed. | Major customer contract confirmation failed | diagnosis |
| 400 | FormalWanWangContractError | Wanwang Contract Confirmation Failure. | Wanwang contract confirmation failed | diagnosis |
| 400 | FunctionPaused | This function is temporarily suspended for maintenance or updates. | This function is temporarily suspended | diagnosis |
| 400 | GenerateFileUrlError | Failed to generate download address. | Failed to generate download address | diagnosis |
| 400 | GetAccountInfoFail | Failed to get account information, please try again later. | Failed to get account information, please try again later | diagnosis |
| 400 | GetContractNoError | Error in obtaining contract number. | Error getting contract number | diagnosis |
| 400 | GetFileUrlError | Error in obtaining contract file download address. | Obtaining contract file download address error | diagnosis |
| 400 | GetFormalResultError | Error in obtaining contract confirmation results. | Error in obtaining contract confirmation result | diagnosis |
| 400 | IdempotentParameterMismatch | The request uses the same client token as a previous, but non-identical request. Do not reuse a client token with different requests, unless the requests are identical. | diagnosis | |
| 400 | InnerAccountNoQueryPricePermission | In view of data security and compliance requirements, please understand the inconvenience caused to you by controlling the amount-related information and permissions of the group's cloud account. More questions please refer to the document. | Due to data security and compliance requirements, the Group's cloud account amount information permissions are controlled. Please understand the inconvenience caused. You can view it through HCRM/cloud platform. For details, please refer to: https://aliyuque.antfin.com/yunfei.xyf/kr0b8h/yvdm6izaeulmq8g2 。 | diagnosis |
| 400 | InnerSubAccountNoQueryPricePermission | In view of data security and compliance requirements, please understand the inconvenience caused to you by controlling the amount-related information and permissions of the group's cloud account. | Due to data security and compliance requirements, the Group's cloud account amount information permissions are controlled. Please understand the inconvenience caused. You can view it through HCRM/cloud platform. For details, please refer to: https://aliyuque.antfin.com/yunfei.xyf/kr0b8h/yvdm6izaeulmq8g2 。 | diagnosis |
| 400 | InstanceInfoError | Instance information provided is incomplete or contains invalid data. | Instance information error | diagnosis |
| 400 | InstanceNotBelongToAccount | The specified instance does not belong to the current account. | The instance you want to process does not belong to the current account | diagnosis |
| 400 | InstanceNumberTooLarge | The instance num exceed 2000. | The instance IDs under the corresponding conditions are greater than 2000 and cannot be queried on the page. Please export/subscribe the bill details to view them. | diagnosis |
| 200 | INSUFFICIENT.AVAILABLE.QUOTA | The account balance is negative. Add funds to the account and try again. | Your account balance drops below 0. Top up your account and try again. | diagnosis |
| 500 | InternalError | An error occurred in the internal server. | System exception, please try again | diagnosis |
| 400 | InvalidAmountFormat | The transaction amount is invalid. Please try using another payment method, or contact customer service. | The transaction amount is invalid. Please try using another payment method, or contact customer service. | diagnosis |
| 400 | InvalidBillingAccount | The caller does not have permission for the specified billing account. | diagnosis | |
| 400 | InvalidBindRequest | Invalid bind card request. | Invalid bind card request. | diagnosis |
| 401 | InvalidCaller | The caller's primary account is invalid or does not have permission to query enterprise member account information. | The caller's primary account is invalid or does not have permission to query enterprise member account information. | diagnosis |
| 400 | InvalidCaptcha | Invalid Captcha. | Your verification code is wrong or has expired, please get it again. | diagnosis |
| 400 | InvalidCard | There is a problem with the card. Try a different card or submit a ticket. | There is a problem with this bank card. Please replace the bank card and try again or submit a ticket. | diagnosis |
| 400 | InvalidCardExpireTime | The specified card expiration date is invalid. Check the expiration date and try again. | diagnosis | |
| 400 | InvalidCardNumber | The card number you entered is incorrect. Please carefully check your card number for any errors or omissions and try again. | The card number you entered is incorrect. Please carefully check your card number for any errors or omissions and try again. | diagnosis |
| 400 | InvalidContractError | Invalid contract failed. | Failed to void the contract | diagnosis |
| 400 | InvalidCurrency | Sorry, this currency is not supported for the current transaction. Please try using a supported currency or contact customer service for more details. | Sorry, this currency is not supported for the current transaction. Please try using a supported currency or contact customer service for more details. | diagnosis |
| 400 | InvalidFundAccount | The caller does not have permission for the specified fund account. | The current login account is not the administrator of this account and is not authorized to operate this account. | diagnosis |
| 400 | InvalidFundAccount | The caller does not have permission for the specified billing account. | The current login account is not the administrator of this account and is not authorized to operate this account. | diagnosis |
| 400 | InvalidOwner | The specified owner doesn't belong to caller. | Invalid user identity. | diagnosis |
| 400 | InvalidParameter | Transaction information is incorrect. Please check the transaction details you entered (e.g., amount, card number) and try again. | Transaction information is incorrect. Please check the transaction details you entered (e.g., amount, card number) and try again. | diagnosis |
| 400 | InvalidReasonEmptyError | Reason for invalidation cannot be empty. | Void reason cannot be empty | diagnosis |
| 400 | InvalidSecurityCode | The security code is invalid ,please contact your issuing bank or try a different card. | Your card security code is invalid, please contact the issuing bank or change the card to try again | diagnosis |
| 400 | InvalidTime | Invalid Time. | Date selection for cost analysis is out of range, please re-select | diagnosis |
| 400 | InvoiceAlreadyInvoicingCanNotClose | Invoice is being issued and cannot be closed. | Invoice is being issued and cannot be closed. | diagnosis |
| 400 | InvoiceAmountFormatInvalid | Illegal format of invoiced amount. | Illegal format of invoiced amount | diagnosis |
| 400 | InvoiceAmountInValid | Illegal amount requested for invoicing. | Illegal amount requested for invoicing | diagnosis |
| 400 | InvoiceAmountNegativeInvalid | The sum of the selected amounts is negative and cannot be invoiced. | The sum of the selected amounts is negative and cannot be invoiced. | diagnosis |
| 400 | InvoiceAmountNotValid | The invoiced amount field is illegal, and supports up to 2 decimal places. | The invoiced amount field is illegal, and supports up to 2 decimal places. | diagnosis |
| 400 | InvoiceApplyNotAllowedForTestUser | Test accounts are not permitted to perform invoicing operations. | This account is a test account and cannot be invoiced. | diagnosis |
| 400 | InvoiceAutoApplyConfigNotMatchRealName | Automatic invoicing only supports the viewpoint consistent with real-name authentication. Please select again. | Automatic invoicing only supports the same header as real-name authentication. Please select | diagnosis |
| 400 | InvoiceCandidateNotFound | No valid data to be invoiced can be found based on the invoicing object list and account list passed in. | No valid data to be invoiced can be found based on the invoicing object list and account list passed in. | diagnosis |
| 400 | InvoiceCandidateSearchTimeInvalid | Invoicing Candidate query time is illegal. | Invoicing Candidate query time is illegal | diagnosis |
| 400 | InvoiceContractUnsupportedWanwangOrderError | The current invoice has a World Wide Web order that does not support invoicing. | diagnosis | |
| 400 | InvoiceDataDontExistError | There are no orders being processed in the current invoice. | There is no billing order being processed in the current invoice | diagnosis |
| 400 | InvoiceDataEmptyError | There are no subscription bills in the current invoice that can apply for contracts. | There is no bill in the current invoice that can apply for a contract. | diagnosis |
| 400 | InvoiceDataOverOpeningContract | The current invoice has an order bill that exceeds the contract. | The current invoice has a bill that exceeds the contract. | diagnosis |
| 400 | InvoiceDataUsedError | The current invoice has a subscription bill for a contract that has already been applied. | The current invoice has a bill for the requested contract. | diagnosis |
| 400 | InvoiceManualAmountNotAllowed | Cross-account independent invoicing, amount cannot be specified. | Cross-account independent invoicing, amount cannot be specified | diagnosis |
| 400 | InvoiceModeInvalid | InvoiceMode field is illegal. | InvoiceMode field is illegal | diagnosis |
| 400 | InvoiceModeNotValid | The invoice mode field is invalid. Please select a valid option. | InvoiceMode field is illegal | diagnosis |
| 400 | InvoiceOuUnsupportedError | There are entities in the current invoice that do not support invoicing. | diagnosis | |
| 400 | InvoiceRecipientEmailsMoreThanThree | Maximum 3 email addresses allowed for invoice application. | diagnosis | |
| 400 | InvoiceRemarkTooLong | Invoice remarks must not exceed 200 characters. Please abbreviate and resubmit. | The length of the invoice note is too long, please abbreviate it properly and resubmit it! | diagnosis |
| 400 | InvoiceSpecialOnlyForEnterprises | Special invoices can only be issued by enterprise accounts. | Special invoices can only be issued by enterprise accounts. | diagnosis |
| 400 | InvoiceStatusError | The current invoice status is incorrect, unable to retrieve the contract. | The current invoice status is incorrect and the contract cannot be opened. | diagnosis |
| 400 | InvoiceTdsValidateAuditing | This user TAN NO. In the process of approval, please do not submit repeatedly. | This user TAN NO. In the process of approval, please do not submit repeatedly. | diagnosis |
| 400 | InvoiceTdsValidateDuplicate | The tan no. It has been saved, please do not submit it again. | The tan no. It has been saved, please do not submit it again. | diagnosis |
| 400 | InvoiceTdsValidateFailed | The tan no. It has been used by other accounts. Please confirm whether the input is correct. | The tan no. It has been used by other accounts. Please confirm whether the input is correct. | diagnosis |
| 400 | InvoiceTitleNotExist | Invoice title does not exist. | Invoice header does not exist | diagnosis |
| 400 | InvoiceTypeInvalid | InvoiceType field is illegal. | InvoiceType field is illegal | diagnosis |
| 400 | InvoiceTypeNotValid | The invoice type field is invalid. Please select a valid option. | InvoiceType field is illegal | diagnosis |
| 400 | InvoiceUnificationCheckEmailFail | No default email for unified invoicing check. | No default email for unified invoicing check. | diagnosis |
| 400 | InvoiceUnificationCheckTitleFail | No default invoice title for unified invoicing check. | No default invoice title for unified invoicing check. | diagnosis |
| 400 | InvoiceUsedError | The current invoice has already applied for a contract. | diagnosis | |
| 400 | LimitRecharge | Account limit recharge. | Account limit recharge | diagnosis |
| 400 | LimitWithdraw | Account limit withdraw. | Account Limit Withdraw | diagnosis |
| 400 | MaxOffsetLimit | Exceeded maximum page turning limit. | Maximum page turning limit exceeded, please view after exporting | diagnosis |
| 400 | NoAvailablePaymentMethod | Sorry, there are no available payment methods at this time. Please check your network connection or try again later. If the issue persists, please contact customer service. | Sorry, there are no available payment methods at this time. Please check your network connection or try again later. If the issue persists, please contact customer service. | diagnosis |
| 400 | NoFundAccountPermission | The caller does not have permission for the specified fund account. | The current login account does not have permission to operate the specified account. | diagnosis |
| 400 | NoPermission | You are not authorized to perform this action. | You do not have permissions to perform the operation. | diagnosis |
| 400 | NoQueryPricePermission | If you do not have discount query permission, please contact the main account for authorization. The permission code is queryprice. | If you do not have discount query permission, please contact the main account for authorization. The permission point is queryprice. | diagnosis |
| 400 | NotActiveService | You are not active the service，please use after activation. | You are not active the service，please use after activation. | diagnosis |
| 400 | NotEligibleForTransfer | The selected instances do not meet transfer eligibility requirements. | Not eligible for transfer | diagnosis |
| 400 | NotOpenUnifiedSettle | The unified settlement is not open for caller. | The unified settlement function has not been opened to you yet, please look forward to it. | diagnosis |
| 400 | NoValidInstanceFund | No valid instance found. | No valid instance found | diagnosis |
| 400 | OldFinanceCloudUserNoPermission | Old finance cloud user has no permission to query new menus. | Old version of financial cloud customers do not have access to the new menus, please upgrade the new enterprise organization and try again. | diagnosis |
| 400 | OneCardBindUidLimit | Each bank card can only be linked to one Alibaba Cloud account. The card number you entered has already been bound to another Alibaba Cloud account. Please try again with a different bank card. | Each bank card can only be linked to one Alibaba Cloud account. The card number you entered has already been bound to another Alibaba Cloud account. Please try again with a different bank card. | diagnosis |
| 400 | OpenAutoWriteoffError | open auto write off error. | Failed to open automatic write-off | diagnosis |
| 400 | OperationTypeError | Invalid operation type specified, please use a valid operation type. | Operation type error | diagnosis |
| 400 | OrderExpiredOrProcessed | The transfer order has expired or been completed, cannot be processed. | Transfer order has expired or been processed | diagnosis |
| 400 | OrderNotExist | The transaction order does not exist. Please refresh the page and try to initiate a new transaction. | The transaction order does not exist. Please refresh the page and try to initiate a new transaction. | diagnosis |
| 400 | OrderNotOperational | The transfer order is not in a state that allows operations. | Transfer order is not operational | diagnosis |
| 400 | OrderQueryError | Failed to query transfer order information due to system error. | Transfer order information query error | diagnosis |
| 400 | PageInfoError | Invalid pagination parameters provided, please check page number and size. | Page information error | diagnosis |
| 400 | PaperContractMultipleApplyError | This contract has already applied for a paper contract. | This contract has been applied for a paper contract. | diagnosis |
| 500 | ParamError | Parameter error. | Parameter error | diagnosis |
| 400 | ParameterError | Invalid or missing required parameters in the request. | Parameter error | diagnosis |
| 400 | PARAM_ERROR | param is error. | Parameter error | diagnosis |
| 533 | PARAM_INVALID | Parameter error. | Parameter exception | diagnosis |
| 400 | PaymentDeclinedByBank | payment is declined by issuer bank. | Payment rejected by card issuing bank | diagnosis |
| 400 | PaymentMethodNotExist | The specific card not exist or has been deleted, please check and try again. | The payment method does not exist or has been deleted. Please check and try again. | diagnosis |
| 400 | PaymentTypeNotSupportSettleCurrency | PayPal currently does not support non-USD payments. Please set PayPal as your preferred payment method when both the current and next month's settlement currencies are USD. | Paypal does not support non-US dollar payment. When setting Paypal as the preferred payment method, set the current settlement currency and the next month's settlement currency to USD. | diagnosis |
| 400 | PayNotQualified | Sorry, your transaction does not meet the payment requirements. Please try using another card or payment method. | Sorry, your transaction does not meet the payment requirements. Please try using another card or payment method. | diagnosis |
| 400 | PaySystemAccessDenied | Payment channel is temporarily inaccessible. Please try again later or use another payment method. If the issue persists, please contact our customer service. | Payment channel is temporarily inaccessible. Please try again later or use another payment method. If the issue persists, please contact our customer service. | diagnosis |
| 400 | PaySystemAuthenticationFail | Payment channel authentication failed. Please try again later, or try using another payment method. | Payment channel authentication failed. Please try again later, or try using another payment method. | diagnosis |
| 400 | PaySystemAuthenticationRequired | This transaction requires 3D Secure verification. Please follow the instructions on the page to complete your bank's 3D Secure verification. | This transaction requires 3D Secure verification. Please follow the instructions on the page to complete your bank's 3D Secure verification. | diagnosis |
| 400 | PaySystemCardNotSupported | Sorry, this card is not supported by the current payment channel. Please try using another card or payment method. | Sorry, this card is not supported by the current payment channel. Please try using another card or payment method. | diagnosis |
| 400 | PaySystemOrderIsClosed | This transaction order has been closed or is no longer valid. Please initiate a new transaction. If the order was paid, please contact customer service for verification. | This transaction order has been closed or is no longer valid. Please initiate a new transaction. If the order was paid, please contact customer service for verification. | diagnosis |
| 400 | PaySystemOTPVerifyTimesExceedLimit | Too many incorrect verification code attempts. Please wait for a while before trying to get a new code, or try another verification method with your bank. | Too many incorrect verification code attempts. Please wait for a while before trying to get a new code, or try another verification method with your bank. | diagnosis |
| 400 | PaySystemOTPVerifyUnmatched | Your bank card has expired. Please use another card that is not expired for payment. | Your bank card has expired. Please use another card that is not expired for payment. | diagnosis |
| 400 | PaySystemSuspectedCard | Your bank card has an issue. Please contact your issuing bank to inquire about its status and any abnormalities. | Your bank card has an issue. Please contact your issuing bank to inquire about its status and any abnormalities. | diagnosis |
| 400 | PaySystemUserPaymentVerificationFailed | Your payment information failed verification. Please check if your payment details (e.g., password, fingerprint, OTP) are correct, or contact the payment channel's customer service. | Your payment information failed verification. Please check if your payment details (e.g., password, fingerprint, OTP) are correct, or contact the payment channel's customer service. | diagnosis |
| 400 | PaySystemUserStatusAbnormal | Your account status is abnormal, unable to complete this transaction. Please contact customer service to inquire about your account status. | Your account status is abnormal, unable to complete this transaction. Please contact customer service to inquire about your account status. | diagnosis |
| 400 | PaySystemVerificationInProcess | Verification code is being processed. Please wait patiently for the result and do not repeat the operation. If there is no response for a long time, please contact customer service. | Verification code is being processed. Please wait patiently for the result and do not repeat the operation. If there is no response for a long time, please contact customer service. | diagnosis |
| 400 | QueryConnectedRelationListInfoError | Query information of Party A's associated entity list is abnormal, please try again later. | Query information of Party A's associated entity list is abnormal, please try again later. | diagnosis |
| 400 | QueryContractTaskInfoError | Query contract task information is abnormal, please try again later. | Query contract task information is abnormal, please try again later. | diagnosis |
| 400 | QueryCountExceedLimit | The count of queries exceeds the daily query limit. | Queries exceed daily limit | diagnosis |
| 400 | QueryInvioceListInfoError | Invoice header list query information is abnormal, please try again later. | Invoice header list query information is abnormal, please try again later | diagnosis |
| 400 | QueryInvioceListInfoFail | Failed to query invoice header list information, please try again later. | Failed to query invoice header list information, please try again later | diagnosis |
| 400 | QueryInvoiceInfoError | Exception in querying invoice information. Please try again later. | Invoice information query is abnormal, please try again later | diagnosis |
| 400 | QueryInvoiceInfoFail | Failed to query invoice information. | Failed to query invoice information. | diagnosis |
| 400 | QueryPartyaInfoError | Party A entity name query is abnormal, please try again later. | Party A entity name query is abnormal, please try again later. | diagnosis |
| 509 | RC_3TH_LOGISTICS_DETAIL_REQUEST | Failed to query the details of the third party logistics node. | Failed to query the details of the third party logistics node. | diagnosis |
| 508 | RC_GET_USER_ERROR | Failed to obtain the group account HavanaId required for order query. | Failed to obtain the group account HavanaId required for order query. | diagnosis |
| 505 | RC_ORDER_CONFIRM_FAIL | Confirm receipt failed. | Confirm receipt failed | diagnosis |
| 503 | RC_ORDER_DETAIL_FAIL | Failed to query order details. | Failed to query order details | diagnosis |
| 502 | RC_ORDER_LIST_FAIL | Failed to query order list. | Failed to query order list | diagnosis |
| 504 | RC_ORDER_LOGISTICS_FAIL | No logistics information. | No logistics information | diagnosis |
| 510 | RC_ORDER_LOGISTICS_OVERVIEW_FAIL | Failed to query logistics overview information. | Failed to query logistics overview information. | diagnosis |
| 507 | RC_PAGE_SIZE_MAX_LIMIT_REQUEST | PageSize parameter setting is too large. | PageSize parameter setting is too large | diagnosis |
| 501 | RC_PARAM_IS_EMPTY | Required field values in request parameters cannot be empty. | Required field values in request parameters cannot be empty. | diagnosis |
| 514 | RC_QUERY_OPEN_BY_SYSTEM_ORDER | Post-paid commodity for service, the system automatically orders and opens. This kind of order does not support customer inquiry. | Post-paid commodity for service, the system automatically orders and opens. This kind of order does not support customer inquiry. | diagnosis |
| 523 | RC_REFUND_QUOTA_EXCEED | Exceeding the limit. | Sorry, the total amount that can be unsubscribed this month has been exceeded. | diagnosis |
| 500 | RC_SYSTEM_ERROR | An error occurred in the internal server. | System exception, please try again | diagnosis |
| 513 | RC_TIME_OUT | The system timed out, the query data may be too much, please shorten the time range or select a specific product and re-query. | The system timed out, the query data may be too much, please shorten the time range or select a specific product and re-query | diagnosis |
| 511 | RC_UNKNOWN_ERROR | Unknown error. | Unknown error | diagnosis |
| 400 | RealNameAuthenticationNotCompleted | real-name authentication is not completed. | Real name authentication not completed | diagnosis |
| 400 | RealNameAuthenticationTypeUnsupported | The system only supports individual users authenticated by ID number and enterprise users authenticated by social unified credit code. | The system only supports individual users authenticated by ID card number and enterprise users authenticated by social unified credit code. Please update the authentication and try again. | diagnosis |
| 400 | RejectContractError | Refusal of contract failed. | Failed to reject the contract | diagnosis |
| 400 | RejectVipContractError | Refusal of major client contract failed. | Failed to reject major customer contract | diagnosis |
| 400 | RejectWanWangContractError | Refusal of the World Wide Web contract failed. | Failed to reject Wanwang contract | diagnosis |
| 400 | RelationOrderDataError | Abnormal contract related billing data. | Contract associated billing data is abnormal | diagnosis |
| 400 | RequestCountExceedBankLimit | The number of requests has exceeded the limit of the issuer bank. Please try again later. | Request quantity exceeds card issuer limit, please try again later | diagnosis |
| 400 | RequestTimeout | Request timed out. Please try again later. | Request timed out, please try again later | diagnosis |
| 400 | ResourceCreatingNotAllowWithdraw | The resource you purchased is being created and cannot withdraw during this period. | The resource you purchased is being created, balance withdrawal is not available during this period, please try again later. | diagnosis |
| 400 | ResourceNotExists | The specified resource does not exist. | The instance does not exist. | diagnosis |
| 400 | RiskReject | The request rejected by risk control. | Request rejected by risk control | diagnosis |
| 400 | RiskReject | The card poses a security risk. Try a different card or submit a ticket. | This bank card is a security risk. Please try again with another bank card or submit a ticket. | diagnosis |
| 400 | RiskSystemRejected | This transaction has been rejected by the risk control system due to potential risk. If you have questions, please contact our customer service team. | This transaction has been rejected by the risk control system due to potential risk. If you have questions, please contact our customer service team. | diagnosis |
| 400 | SameAccountTransfer | Target account is identical to source account, transfer operation is not allowed. | Target account is the same as current account, transfer not allowed | diagnosis |
| 400 | SameLicenseNoError | The identification numbers of Party B and Party C in the payment agreement cannot be the same. | The identification numbers of Party B and Party C in the payment agreement cannot be the same. | diagnosis |
| 400 | SameName | The specified name already exists. | The specified name already exists. | diagnosis |
| 400 | SAME_NAME | The specified name already exists. | Name already exists | diagnosis |
| 400 | SettleBillBeingWrittenOff | Settle bill is being written off. | Bill is being written off, please try again later | diagnosis |
| 400 | AccountAbnormal | Your account has been suspended or has outstanding issues, please contact customer service. | Your account has an abnormality, please contact customer service for details | diagnosis |
| 400 | AccountNoQueryPricePermission | This page cannot be accessed because you do not have discount rights query permissions. Please contact the main account to go to the cost center for authorization. The permission point that needs authorization is queryprice. | This page cannot be accessed because you do not have discount rights query permissions. Please contact the main account to go to the cost center for authorization. The permission point that needs authorization is queryprice. | diagnosis |
| 400 | AccountNotExist | Account does not exist. | Account does not exist | diagnosis |
| 404 | AccountNotFound | The specified account does not exist in the system. | Account does not exist | diagnosis |
| 500 | AccountRiskFound | You account has undefined risk. | The current account is at risk. Please submit a ticket and try again. | diagnosis |
| 500 | ActivityNotFound | Activity does not exist. | Activity does not exist | diagnosis |
| 400 | AmountExceedLimit | Amount exceeds limits, please try a different card. | The amount exceeds the limit, please contact the issuing bank or change the card to try again. | diagnosis |
| 400 | AmountLimitExceed | The transaction amount exceeds the single or daily limit. Please try reducing the transaction amount or contact your bank to increase the limit. | The transaction amount exceeds the single or daily limit. Please try reducing the transaction amount or contact your bank to increase the limit. | diagnosis |
| 400 | ApplyPaperContractError | Failed to apply for a paper contract. | Failed to apply for paper contract | diagnosis |
| 400 | AsyncFormalContractError | Application for contract confirmation failed. | Failed to apply for contract confirmation | diagnosis |
| 400 | AvailableTransferAmountNotEnough | The available amount for granting or recycling is insufficient. | The amount available for allocation/recovery is insufficient. Please confirm and try again. | diagnosis |
| 400 | BillingAccountOperateForbid | Operation is forbidden for your billing account. | You are a customer associated with the distributor, the current operation is prohibited | diagnosis |
| 400 | CanApplyContractError | Failed to apply for contract verification. | Failed to apply for contract verification | diagnosis |
| 400 | CanApplyInvoiceEmptyError | Current invoice cannot be queried. Contract application is not allowed. | Current invoice cannot be queried. Contract application is not allowed. | diagnosis |
| 400 | CanApplyInvoiceNegativeError | Current invoice amount is negative, contract application is not allowed. | Current invoice amount is negative, contract application is not allowed | diagnosis |
| 400 | CanApplyInvoiceStatusError | Invoice status incorrect, unable to apply for contract. | Invoice status is not correct, can not apply for contract | diagnosis |
| 400 | CantDeletePaymentMethodWhileOpenAutoCharge | You have turned on the auto-recharge function. After the payment method is unbound, the auto-recharge function cannot be completed. If you need to untie, please turn off auto-recharge before operation. | You have turned on the auto-recharge function. After the payment method is unbound, the auto-recharge function cannot be completed. If you need to untie, please turn off auto-recharge before operation. | diagnosis |
| 400 | CantDeleteWhileOpenAutoRecharge | You have turned on the auto-recharge function. After the payment method is unbound, the auto-recharge function cannot be completed. If you need to untie, please turn off auto-recharge before operation. | You have turned on the auto-recharge function. After the payment method is unbound, the auto-recharge function cannot be completed. If you need to untie, please turn off auto-recharge before operation. | diagnosis |
| 400 | CanTransferAmountNotEnough | Recoverable/allocated amount is insufficient, please confirm and try again. | Recoverable/allocated amount is insufficient, please confirm and try again | diagnosis |
| 400 | CardAlreadyBind | The specified card has already been added. | You have already added this bank card, please do not add it again. | diagnosis |
| 400 | CardBalanceNotEnough | The card balance is not enough for this transfer, please change the card and try again. | Insufficient card balance, please change card and try again | diagnosis |
| 400 | CardBindAccountNumberLimit | The card has been bound to an Alibaba Cloud account. | The card has been bound to an Alibaba Cloud account. | diagnosis |
| 400 | CardClassNotSupport | This card type is not supported. Try a different type of card. | diagnosis | |
| 400 | CardCountryNotSupport | Country not supported this payment method type yet. | The issuing country of the bank card is not supported for the time being. | diagnosis |
| 400 | CardCurrencyNotSupport | The card does not support the current transaction currency. Try a different card that supports the current transaction currency. | This card does not support the current transaction currency. Use a bank card that supports the current transaction currency to try again. | diagnosis |
| 400 | CardHasBindOnOtherAccount | The specified card has been added to another Alibaba Cloud account. | diagnosis | |
| 400 | CardNotSupport3DVerification | The card does not support 3D Secure authentication. Contact your issuing bank to enable 3D Secure authentication, or try a different card. | This bank card does not support 3D verification. Please contact your card issuer to activate 3D verification or replace another bank card to try again. | diagnosis |
| 400 | CardNumberInvalid | The card number is invalid. Enter a valid card number. | Invalid bank card number, please enter the correct bank card number. | diagnosis |
| 400 | ChannelProcessFail | Channel system error, please contact your issuer bank or submit a ticket. | diagnosis | |
| 400 | ChargeLimit | Recharge is prohibited for the account associated with the ecological partner. | Recharge is prohibited for the account associated with the ecological partner. Please contact the ecological operation consultation | diagnosis |
| 400 | ClaimAmountExceedLimit | Claim amount exceeds limit. | Claim amount exceeds limit, please check and try again | diagnosis |
| 400 | CloseAutoWriteoffError | close auto write off error. | Failed to close automatic write-off | diagnosis |
| 400 | ConfirmInvoiceInfoFail | The current invoice has an order bill that exceeds the contract. | The current invoice has a bill that exceeds the contract. | diagnosis |
| 400 | ConfirmInvoiceInfoFail | Failed to confirm invoice booking information. | Failed to confirm invoice billing information | diagnosis |
| 400 | ContractIdEmptyError | Contract ID cannot be empty. | Contract ID cannot be empty | diagnosis |
| 400 | ContractIdNotNumberError | Contract ID is not of numerical type. | Contract ID is not a numeric type | diagnosis |
| 400 | ContractNoEmptyError | Contract number cannot be empty. | Contract number cannot be empty | diagnosis |
| 400 | ContractNoInvalidError | Contract not found. | No contract found | diagnosis |
| 400 | ContractStatusInvalidForApplyPaperContractError | The current contract status does not allow the application for mailing contracts. | The current contract status does not allow applying for a mail contract. | diagnosis |
| 400 | ContractStatusInvalidForCancelError | Formal contracts do not allow rejection. | Formal contracts do not allow rejection | diagnosis |
| 500 | CouponExist | The coupon collection has reached the upper limit, and the system has recalculated the best price. | The coupon collection has reached the upper limit, and the system has recalculated the best price. | diagnosis |
| 500 | CouponOverMaxRelease | Coupon Over Max Release. | The voucher has been received and the system has recalculated the best price. | diagnosis |
| 500 | CreateCouponError | create coupon error. | The voucher order failed, the system has recalculated the best price. | diagnosis |
| 400 | CreateOrderFailed | Failed to create transfer order due to system processing error. | Failed to create transfer order | diagnosis |
| 400 | DecinedByBank | Your bank declined this transaction. Please contact your issuing bank for the specific reason, or try using another card. | Your bank declined this transaction. Please contact your issuing bank for the specific reason, or try using another card. | diagnosis |
| 400 | DeclinedByIssuerBank | Declined by your card issuer bank. Please contact your issuer bank to ensure that your card is activated for online payment and try again. | If the card issuing bank refuses, please contact the card issuing bank to ensure that the bank card online payment service is activated, and then try again. | diagnosis |
| 400 | DeleteContractError | Failed to delete contract. | Failed to delete contract | diagnosis |
| 400 | DeleteReasonEmptyError | Reason for deletion cannot be empty. | Delete reason cannot be empty | diagnosis |
| 400 | ExceedQueryTimesLimit | Exceed daily query times limit. | Daily query limit exceeded | diagnosis |
| 400 | ExistApprovingProcess | There is a credit control setting process in the approval process, please contact the business manager. | There is a credit control setting process in the approval process, please contact the business manager. | diagnosis |
| 400 | ExistUnconfirmedContract | The account you operate has a credit contract to be confirmed. Please confirm the contract first. | The account you operate has a credit control contract to be confirmed. Please confirm the contract first. | diagnosis |
| 400 | ExpireCard | Your bank card has expired. Please use another card that is not expired for payment. | Your bank card has expired. Please use a bank card that has not expired. | diagnosis |
| 400 | ExpiredCard | The specified card has been expired. | The bank card has expired. | diagnosis |
| 400 | ExpiryDateWrong | The card expiry date format is incorrect. Please enter it in the correct month/year format (e.g., MM/YY) and try again. | The card expiry date format is incorrect. Please enter it in the correct month/year format (e.g., MM/YY) and try again. | diagnosis |
| 400 | ForbiddenAccessContractError | Please confirm if you have contract authority. | Please confirm whether you have contract authority | diagnosis |
| 400 | FormalContractError | Contract confirmation failed. | Contract confirmation failed | diagnosis |
| 400 | FormalVipContractError | Key customer contract confirmation failed. | Major customer contract confirmation failed | diagnosis |
| 400 | FormalWanWangContractError | Wanwang Contract Confirmation Failure. | Wanwang contract confirmation failed | diagnosis |
| 400 | FunctionPaused | This function is temporarily suspended for maintenance or updates. | This function is temporarily suspended | diagnosis |
| 400 | GenerateFileUrlError | Failed to generate download address. | Failed to generate download address | diagnosis |
| 400 | GetAccountInfoFail | Failed to get account information, please try again later. | Failed to get account information, please try again later | diagnosis |
| 400 | GetContractNoError | Error in obtaining contract number. | Error getting contract number | diagnosis |
| 400 | GetFileUrlError | Error in obtaining contract file download address. | Obtaining contract file download address error | diagnosis |
| 400 | GetFormalResultError | Error in obtaining contract confirmation results. | Error in obtaining contract confirmation result | diagnosis |
| 400 | IdempotentParameterMismatch | The request uses the same client token as a previous, but non-identical request. Do not reuse a client token with different requests, unless the requests are identical. | diagnosis | |
| 400 | InnerAccountNoQueryPricePermission | In view of data security and compliance requirements, please understand the inconvenience caused to you by controlling the amount-related information and permissions of the group's cloud account. More questions please refer to the document. | Due to data security and compliance requirements, the Group's cloud account amount information permissions are controlled. Please understand the inconvenience caused. You can view it through HCRM/cloud platform. For details, please refer to: https://aliyuque.antfin.com/yunfei.xyf/kr0b8h/yvdm6izaeulmq8g2 。 | diagnosis |
| 400 | InnerSubAccountNoQueryPricePermission | In view of data security and compliance requirements, please understand the inconvenience caused to you by controlling the amount-related information and permissions of the group's cloud account. | Due to data security and compliance requirements, the Group's cloud account amount information permissions are controlled. Please understand the inconvenience caused. You can view it through HCRM/cloud platform. For details, please refer to: https://aliyuque.antfin.com/yunfei.xyf/kr0b8h/yvdm6izaeulmq8g2 。 | diagnosis |
| 400 | InstanceInfoError | Instance information provided is incomplete or contains invalid data. | Instance information error | diagnosis |
| 400 | InstanceNotBelongToAccount | The specified instance does not belong to the current account. | The instance you want to process does not belong to the current account | diagnosis |
| 400 | InstanceNumberTooLarge | The instance num exceed 2000. | The instance IDs under the corresponding conditions are greater than 2000 and cannot be queried on the page. Please export/subscribe the bill details to view them. | diagnosis |
| 200 | INSUFFICIENT.AVAILABLE.QUOTA | The account balance is negative. Add funds to the account and try again. | Your account balance drops below 0. Top up your account and try again. | diagnosis |
| 500 | InternalError | An error occurred in the internal server. | System exception, please try again | diagnosis |
| 400 | InvalidAmountFormat | The transaction amount is invalid. Please try using another payment method, or contact customer service. | The transaction amount is invalid. Please try using another payment method, or contact customer service. | diagnosis |
| 400 | InvalidBillingAccount | The caller does not have permission for the specified billing account. | diagnosis | |
| 400 | InvalidBindRequest | Invalid bind card request. | Invalid bind card request. | diagnosis |
| 401 | InvalidCaller | The caller's primary account is invalid or does not have permission to query enterprise member account information. | The caller's primary account is invalid or does not have permission to query enterprise member account information. | diagnosis |
| 400 | InvalidCaptcha | Invalid Captcha. | Your verification code is wrong or has expired, please get it again. | diagnosis |
| 400 | InvalidCard | There is a problem with the card. Try a different card or submit a ticket. | There is a problem with this bank card. Please replace the bank card and try again or submit a ticket. | diagnosis |
| 400 | InvalidCardExpireTime | The specified card expiration date is invalid. Check the expiration date and try again. | diagnosis | |
| 400 | InvalidCardNumber | The card number you entered is incorrect. Please carefully check your card number for any errors or omissions and try again. | The card number you entered is incorrect. Please carefully check your card number for any errors or omissions and try again. | diagnosis |
| 400 | InvalidContractError | Invalid contract failed. | Failed to void the contract | diagnosis |
| 400 | InvalidCurrency | Sorry, this currency is not supported for the current transaction. Please try using a supported currency or contact customer service for more details. | Sorry, this currency is not supported for the current transaction. Please try using a supported currency or contact customer service for more details. | diagnosis |
| 400 | InvalidFundAccount | The caller does not have permission for the specified fund account. | The current login account is not the administrator of this account and is not authorized to operate this account. | diagnosis |
| 400 | InvalidFundAccount | The caller does not have permission for the specified billing account. | The current login account is not the administrator of this account and is not authorized to operate this account. | diagnosis |
| 400 | InvalidOwner | The specified owner doesn't belong to caller. | Invalid user identity. | diagnosis |
| 400 | InvalidParameter | Transaction information is incorrect. Please check the transaction details you entered (e.g., amount, card number) and try again. | Transaction information is incorrect. Please check the transaction details you entered (e.g., amount, card number) and try again. | diagnosis |
| 400 | InvalidReasonEmptyError | Reason for invalidation cannot be empty. | Void reason cannot be empty | diagnosis |
| 400 | InvalidSecurityCode | The security code is invalid ,please contact your issuing bank or try a different card. | Your card security code is invalid, please contact the issuing bank or change the card to try again | diagnosis |
| 400 | InvalidTime | Invalid Time. | Date selection for cost analysis is out of range, please re-select | diagnosis |
| 400 | InvoiceAlreadyInvoicingCanNotClose | Invoice is being issued and cannot be closed. | Invoice is being issued and cannot be closed. | diagnosis |
| 400 | InvoiceAmountFormatInvalid | Illegal format of invoiced amount. | Illegal format of invoiced amount | diagnosis |
| 400 | InvoiceAmountInValid | Illegal amount requested for invoicing. | Illegal amount requested for invoicing | diagnosis |
| 400 | InvoiceAmountNegativeInvalid | The sum of the selected amounts is negative and cannot be invoiced. | The sum of the selected amounts is negative and cannot be invoiced. | diagnosis |
| 400 | InvoiceAmountNotValid | The invoiced amount field is illegal, and supports up to 2 decimal places. | The invoiced amount field is illegal, and supports up to 2 decimal places. | diagnosis |
| 400 | InvoiceApplyNotAllowedForTestUser | Test accounts are not permitted to perform invoicing operations. | This account is a test account and cannot be invoiced. | diagnosis |
| 400 | InvoiceAutoApplyConfigNotMatchRealName | Automatic invoicing only supports the viewpoint consistent with real-name authentication. Please select again. | Automatic invoicing only supports the same header as real-name authentication. Please select | diagnosis |
| 400 | InvoiceCandidateNotFound | No valid data to be invoiced can be found based on the invoicing object list and account list passed in. | No valid data to be invoiced can be found based on the invoicing object list and account list passed in. | diagnosis |
| 400 | InvoiceCandidateSearchTimeInvalid | Invoicing Candidate query time is illegal. | Invoicing Candidate query time is illegal | diagnosis |
| 400 | InvoiceContractUnsupportedWanwangOrderError | The current invoice has a World Wide Web order that does not support invoicing. | diagnosis | |
| 400 | InvoiceDataDontExistError | There are no orders being processed in the current invoice. | There is no billing order being processed in the current invoice | diagnosis |
| 400 | InvoiceDataEmptyError | There are no subscription bills in the current invoice that can apply for contracts. | There is no bill in the current invoice that can apply for a contract. | diagnosis |
| 400 | InvoiceDataOverOpeningContract | The current invoice has an order bill that exceeds the contract. | The current invoice has a bill that exceeds the contract. | diagnosis |
| 400 | InvoiceDataUsedError | The current invoice has a subscription bill for a contract that has already been applied. | The current invoice has a bill for the requested contract. | diagnosis |
| 400 | InvoiceManualAmountNotAllowed | Cross-account independent invoicing, amount cannot be specified. | Cross-account independent invoicing, amount cannot be specified | diagnosis |
| 400 | InvoiceModeInvalid | InvoiceMode field is illegal. | InvoiceMode field is illegal | diagnosis |
| 400 | InvoiceModeNotValid | The invoice mode field is invalid. Please select a valid option. | InvoiceMode field is illegal | diagnosis |
| 400 | InvoiceOuUnsupportedError | There are entities in the current invoice that do not support invoicing. | diagnosis | |
| 400 | InvoiceRecipientEmailsMoreThanThree | Maximum 3 email addresses allowed for invoice application. | diagnosis | |
| 400 | InvoiceRemarkTooLong | Invoice remarks must not exceed 200 characters. Please abbreviate and resubmit. | The length of the invoice note is too long, please abbreviate it properly and resubmit it! | diagnosis |
| 400 | InvoiceSpecialOnlyForEnterprises | Special invoices can only be issued by enterprise accounts. | Special invoices can only be issued by enterprise accounts. | diagnosis |
| 400 | InvoiceStatusError | The current invoice status is incorrect, unable to retrieve the contract. | The current invoice status is incorrect and the contract cannot be opened. | diagnosis |
| 400 | InvoiceTdsValidateAuditing | This user TAN NO. In the process of approval, please do not submit repeatedly. | This user TAN NO. In the process of approval, please do not submit repeatedly. | diagnosis |
| 400 | InvoiceTdsValidateDuplicate | The tan no. It has been saved, please do not submit it again. | The tan no. It has been saved, please do not submit it again. | diagnosis |
| 400 | InvoiceTdsValidateFailed | The tan no. It has been used by other accounts. Please confirm whether the input is correct. | The tan no. It has been used by other accounts. Please confirm whether the input is correct. | diagnosis |
| 400 | InvoiceTitleNotExist | Invoice title does not exist. | Invoice header does not exist | diagnosis |
| 400 | InvoiceTypeInvalid | InvoiceType field is illegal. | InvoiceType field is illegal | diagnosis |
| 400 | InvoiceTypeNotValid | The invoice type field is invalid. Please select a valid option. | InvoiceType field is illegal | diagnosis |
| 400 | InvoiceUnificationCheckEmailFail | No default email for unified invoicing check. | No default email for unified invoicing check. | diagnosis |
| 400 | InvoiceUnificationCheckTitleFail | No default invoice title for unified invoicing check. | No default invoice title for unified invoicing check. | diagnosis |
| 400 | InvoiceUsedError | The current invoice has already applied for a contract. | diagnosis | |
| 400 | LimitRecharge | Account limit recharge. | Account limit recharge | diagnosis |
| 400 | LimitWithdraw | Account limit withdraw. | Account Limit Withdraw | diagnosis |
| 400 | MaxOffsetLimit | Exceeded maximum page turning limit. | Maximum page turning limit exceeded, please view after exporting | diagnosis |
| 400 | NoAvailablePaymentMethod | Sorry, there are no available payment methods at this time. Please check your network connection or try again later. If the issue persists, please contact customer service. | Sorry, there are no available payment methods at this time. Please check your network connection or try again later. If the issue persists, please contact customer service. | diagnosis |
| 400 | NoFundAccountPermission | The caller does not have permission for the specified fund account. | The current login account does not have permission to operate the specified account. | diagnosis |
| 400 | NoPermission | You are not authorized to perform this action. | You do not have permissions to perform the operation. | diagnosis |
| 400 | NoQueryPricePermission | If you do not have discount query permission, please contact the main account for authorization. The permission code is queryprice. | If you do not have discount query permission, please contact the main account for authorization. The permission point is queryprice. | diagnosis |
| 400 | NotActiveService | You are not active the service，please use after activation. | You are not active the service，please use after activation. | diagnosis |
| 400 | NotEligibleForTransfer | The selected instances do not meet transfer eligibility requirements. | Not eligible for transfer | diagnosis |
| 400 | NotOpenUnifiedSettle | The unified settlement is not open for caller. | The unified settlement function has not been opened to you yet, please look forward to it. | diagnosis |
| 400 | NoValidInstanceFund | No valid instance found. | No valid instance found | diagnosis |
| 400 | OldFinanceCloudUserNoPermission | Old finance cloud user has no permission to query new menus. | Old version of financial cloud customers do not have access to the new menus, please upgrade the new enterprise organization and try again. | diagnosis |
| 400 | OneCardBindUidLimit | Each bank card can only be linked to one Alibaba Cloud account. The card number you entered has already been bound to another Alibaba Cloud account. Please try again with a different bank card. | Each bank card can only be linked to one Alibaba Cloud account. The card number you entered has already been bound to another Alibaba Cloud account. Please try again with a different bank card. | diagnosis |
| 400 | OpenAutoWriteoffError | open auto write off error. | Failed to open automatic write-off | diagnosis |
| 400 | OperationTypeError | Invalid operation type specified, please use a valid operation type. | Operation type error | diagnosis |
| 400 | OrderExpiredOrProcessed | The transfer order has expired or been completed, cannot be processed. | Transfer order has expired or been processed | diagnosis |
| 400 | OrderNotExist | The transaction order does not exist. Please refresh the page and try to initiate a new transaction. | The transaction order does not exist. Please refresh the page and try to initiate a new transaction. | diagnosis |
| 400 | OrderNotOperational | The transfer order is not in a state that allows operations. | Transfer order is not operational | diagnosis |
| 400 | OrderQueryError | Failed to query transfer order information due to system error. | Transfer order information query error | diagnosis |
| 400 | PageInfoError | Invalid pagination parameters provided, please check page number and size. | Page information error | diagnosis |
| 400 | PaperContractMultipleApplyError | This contract has already applied for a paper contract. | This contract has been applied for a paper contract. | diagnosis |
| 500 | ParamError | Parameter error. | Parameter error | diagnosis |
| 400 | ParameterError | Invalid or missing required parameters in the request. | Parameter error | diagnosis |
| 400 | PARAM_ERROR | param is error. | Parameter error | diagnosis |
| 533 | PARAM_INVALID | Parameter error. | Parameter exception | diagnosis |
| 400 | PaymentDeclinedByBank | payment is declined by issuer bank. | Payment rejected by card issuing bank | diagnosis |
| 400 | PaymentMethodNotExist | The specific card not exist or has been deleted, please check and try again. | The payment method does not exist or has been deleted. Please check and try again. | diagnosis |
| 400 | PaymentTypeNotSupportSettleCurrency | PayPal currently does not support non-USD payments. Please set PayPal as your preferred payment method when both the current and next month's settlement currencies are USD. | Paypal does not support non-US dollar payment. When setting Paypal as the preferred payment method, set the current settlement currency and the next month's settlement currency to USD. | diagnosis |
| 400 | PayNotQualified | Sorry, your transaction does not meet the payment requirements. Please try using another card or payment method. | Sorry, your transaction does not meet the payment requirements. Please try using another card or payment method. | diagnosis |
| 400 | PaySystemAccessDenied | Payment channel is temporarily inaccessible. Please try again later or use another payment method. If the issue persists, please contact our customer service. | Payment channel is temporarily inaccessible. Please try again later or use another payment method. If the issue persists, please contact our customer service. | diagnosis |
| 400 | PaySystemAuthenticationFail | Payment channel authentication failed. Please try again later, or try using another payment method. | Payment channel authentication failed. Please try again later, or try using another payment method. | diagnosis |
| 400 | PaySystemAuthenticationRequired | This transaction requires 3D Secure verification. Please follow the instructions on the page to complete your bank's 3D Secure verification. | This transaction requires 3D Secure verification. Please follow the instructions on the page to complete your bank's 3D Secure verification. | diagnosis |
| 400 | PaySystemCardNotSupported | Sorry, this card is not supported by the current payment channel. Please try using another card or payment method. | Sorry, this card is not supported by the current payment channel. Please try using another card or payment method. | diagnosis |
| 400 | PaySystemOrderIsClosed | This transaction order has been closed or is no longer valid. Please initiate a new transaction. If the order was paid, please contact customer service for verification. | This transaction order has been closed or is no longer valid. Please initiate a new transaction. If the order was paid, please contact customer service for verification. | diagnosis |
| 400 | PaySystemOTPVerifyTimesExceedLimit | Too many incorrect verification code attempts. Please wait for a while before trying to get a new code, or try another verification method with your bank. | Too many incorrect verification code attempts. Please wait for a while before trying to get a new code, or try another verification method with your bank. | diagnosis |
| 400 | PaySystemOTPVerifyUnmatched | Your bank card has expired. Please use another card that is not expired for payment. | Your bank card has expired. Please use another card that is not expired for payment. | diagnosis |
| 400 | PaySystemSuspectedCard | Your bank card has an issue. Please contact your issuing bank to inquire about its status and any abnormalities. | Your bank card has an issue. Please contact your issuing bank to inquire about its status and any abnormalities. | diagnosis |
| 400 | PaySystemUserPaymentVerificationFailed | Your payment information failed verification. Please check if your payment details (e.g., password, fingerprint, OTP) are correct, or contact the payment channel's customer service. | Your payment information failed verification. Please check if your payment details (e.g., password, fingerprint, OTP) are correct, or contact the payment channel's customer service. | diagnosis |
| 400 | PaySystemUserStatusAbnormal | Your account status is abnormal, unable to complete this transaction. Please contact customer service to inquire about your account status. | Your account status is abnormal, unable to complete this transaction. Please contact customer service to inquire about your account status. | diagnosis |
| 400 | PaySystemVerificationInProcess | Verification code is being processed. Please wait patiently for the result and do not repeat the operation. If there is no response for a long time, please contact customer service. | Verification code is being processed. Please wait patiently for the result and do not repeat the operation. If there is no response for a long time, please contact customer service. | diagnosis |
| 400 | QueryConnectedRelationListInfoError | Query information of Party A's associated entity list is abnormal, please try again later. | Query information of Party A's associated entity list is abnormal, please try again later. | diagnosis |
| 400 | QueryContractTaskInfoError | Query contract task information is abnormal, please try again later. | Query contract task information is abnormal, please try again later. | diagnosis |
| 400 | QueryCountExceedLimit | The count of queries exceeds the daily query limit. | Queries exceed daily limit | diagnosis |
| 400 | QueryInvioceListInfoError | Invoice header list query information is abnormal, please try again later. | Invoice header list query information is abnormal, please try again later | diagnosis |
| 400 | QueryInvioceListInfoFail | Failed to query invoice header list information, please try again later. | Failed to query invoice header list information, please try again later | diagnosis |
| 400 | QueryInvoiceInfoError | Exception in querying invoice information. Please try again later. | Invoice information query is abnormal, please try again later | diagnosis |
| 400 | QueryInvoiceInfoFail | Failed to query invoice information. | Failed to query invoice information. | diagnosis |
| 400 | QueryPartyaInfoError | Party A entity name query is abnormal, please try again later. | Party A entity name query is abnormal, please try again later. | diagnosis |
| 509 | RC_3TH_LOGISTICS_DETAIL_REQUEST | Failed to query the details of the third party logistics node. | Failed to query the details of the third party logistics node. | diagnosis |
| 508 | RC_GET_USER_ERROR | Failed to obtain the group account HavanaId required for order query. | Failed to obtain the group account HavanaId required for order query. | diagnosis |
| 505 | RC_ORDER_CONFIRM_FAIL | Confirm receipt failed. | Confirm receipt failed | diagnosis |
| 503 | RC_ORDER_DETAIL_FAIL | Failed to query order details. | Failed to query order details | diagnosis |
| 502 | RC_ORDER_LIST_FAIL | Failed to query order list. | Failed to query order list | diagnosis |
| 504 | RC_ORDER_LOGISTICS_FAIL | No logistics information. | No logistics information | diagnosis |
| 510 | RC_ORDER_LOGISTICS_OVERVIEW_FAIL | Failed to query logistics overview information. | Failed to query logistics overview information. | diagnosis |
| 507 | RC_PAGE_SIZE_MAX_LIMIT_REQUEST | PageSize parameter setting is too large. | PageSize parameter setting is too large | diagnosis |
| 501 | RC_PARAM_IS_EMPTY | Required field values in request parameters cannot be empty. | Required field values in request parameters cannot be empty. | diagnosis |
| 514 | RC_QUERY_OPEN_BY_SYSTEM_ORDER | Post-paid commodity for service, the system automatically orders and opens. This kind of order does not support customer inquiry. | Post-paid commodity for service, the system automatically orders and opens. This kind of order does not support customer inquiry. | diagnosis |
| 523 | RC_REFUND_QUOTA_EXCEED | Exceeding the limit. | Sorry, the total amount that can be unsubscribed this month has been exceeded. | diagnosis |
| 500 | RC_SYSTEM_ERROR | An error occurred in the internal server. | System exception, please try again | diagnosis |
| 513 | RC_TIME_OUT | The system timed out, the query data may be too much, please shorten the time range or select a specific product and re-query. | The system timed out, the query data may be too much, please shorten the time range or select a specific product and re-query | diagnosis |
| 511 | RC_UNKNOWN_ERROR | Unknown error. | Unknown error | diagnosis |
| 400 | RealNameAuthenticationNotCompleted | real-name authentication is not completed. | Real name authentication not completed | diagnosis |
| 400 | RealNameAuthenticationTypeUnsupported | The system only supports individual users authenticated by ID number and enterprise users authenticated by social unified credit code. | The system only supports individual users authenticated by ID card number and enterprise users authenticated by social unified credit code. Please update the authentication and try again. | diagnosis |
| 400 | RejectContractError | Refusal of contract failed. | Failed to reject the contract | diagnosis |
| 400 | RejectVipContractError | Refusal of major client contract failed. | Failed to reject major customer contract | diagnosis |
| 400 | RejectWanWangContractError | Refusal of the World Wide Web contract failed. | Failed to reject Wanwang contract | diagnosis |
| 400 | RelationOrderDataError | Abnormal contract related billing data. | Contract associated billing data is abnormal | diagnosis |
| 400 | RequestCountExceedBankLimit | The number of requests has exceeded the limit of the issuer bank. Please try again later. | Request quantity exceeds card issuer limit, please try again later | diagnosis |
| 400 | RequestTimeout | Request timed out. Please try again later. | Request timed out, please try again later | diagnosis |
| 400 | ResourceCreatingNotAllowWithdraw | The resource you purchased is being created and cannot withdraw during this period. | The resource you purchased is being created, balance withdrawal is not available during this period, please try again later. | diagnosis |
| 400 | ResourceNotExists | The specified resource does not exist. | The instance does not exist. | diagnosis |
| 400 | RiskReject | The request rejected by risk control. | Request rejected by risk control | diagnosis |
| 400 | RiskReject | The card poses a security risk. Try a different card or submit a ticket. | This bank card is a security risk. Please try again with another bank card or submit a ticket. | diagnosis |
| 400 | RiskSystemRejected | This transaction has been rejected by the risk control system due to potential risk. If you have questions, please contact our customer service team. | This transaction has been rejected by the risk control system due to potential risk. If you have questions, please contact our customer service team. | diagnosis |
| 400 | SameAccountTransfer | Target account is identical to source account, transfer operation is not allowed. | Target account is the same as current account, transfer not allowed | diagnosis |
| 400 | SameLicenseNoError | The identification numbers of Party B and Party C in the payment agreement cannot be the same. | The identification numbers of Party B and Party C in the payment agreement cannot be the same. | diagnosis |
| 400 | SameName | The specified name already exists. | The specified name already exists. | diagnosis |
| 400 | SAME_NAME | The specified name already exists. | Name already exists | diagnosis |
| 400 | SettleBillBeingWrittenOff | Settle bill is being written off. | Bill is being written off, please try again later | diagnosis |
| 400 | SettleTaskCloseError | close unified settlement task error. | Failed to close the settlement task. Please refresh the page and try again. | diagnosis |
| 400 | SettleTaskDeleteError | delete unified settlement task error. | Failed to delete the settlement task. Please refresh the page and try again. | diagnosis |
| 400 | SettleTaskPauseError | pause unified settlement task error. | The settlement task failed to be paused. Please refresh the page and try again. | diagnosis |
| 400 | SettleTaskRestartError | restart unified settlement task error. | Settlement task restart failed, please refresh the page and try again | diagnosis |
| 400 | SettleTaskSaveError | Failed to save settlement task. | Failed to save the settlement task. | diagnosis |
| 400 | SettleTaskStopError | stop unified settlement task error. | Failed to stop the settlement task, please refresh the page and try again | diagnosis |
| 400 | SettleTitleDup | Duplicate unified settlement title. | Duplicate Unified Settlement Title | diagnosis |
| 400 | SettleTitleTooLong | Unified settlement document title is too long. | The title of the unified settlement is too long, please control the title length to be less than 200 characters. | diagnosis |
| 400 | SpecifiedWriteoffCycleConflict | Specified writeoff cycle conflict. | The last specified write-off in this accounting period has not been completed. Please try again later. | diagnosis |
| 400 | SPN_INSTANCE_HAS_SHARED | Savings plan instance has shared. | The saving plan instance is set to share, and the deduction tag cannot be set. | diagnosis |
| 400 | SubAccountNoQueryPricePermission | This page cannot be accessed because you do not have discount rights query permissions. Contact the main account to go to the RAM console for authorization. The Action to be authorized is bss:QueryPrice. | This page cannot be accessed because you do not have discount rights query permissions. Contact the main account to go to the RAM console for authorization. The Action to be authorized is bss:QueryPrice. | diagnosis |
| 400 | SystemBusyError | System is busy now, please retry later. | diagnosis | |
| 400 | SystemError | Internal system error occurred, please try again or contact technical support. | The system is abnormal. Please try again later or contact technical support. | diagnosis |
| 400 | TaskAlreadyExist | The task already exists. | The task already exists | diagnosis |
| 400 | TASK_EXIST | task has already exist. | This table already exists and cannot be resubscribed | diagnosis |
| 400 | TransferFailed | Transfer operation failed due to processing error, please try again. | Transfer failed | diagnosis |
| 400 | TransferForbiddenWithoutCashBookPaymentMethod | Non-credit users cannot use account balance. Please contact the business manager to apply for credit limit first. | Non-credit control users cannot use the account balance, please contact the business manager to apply for credit control first. | diagnosis |
| 400 | UnconfirmedContractError | The account you operate has a credit contract to be confirmed. Please confirm the contract first. | The account you operate has a credit contract to be confirmed. Please confirm the contract first. | diagnosis |
| 400 | UniqueAgentLimit | The valid agent already exists. | The valid agent already exists, please replace the agent and re-create it" | diagnosis |
| 400 | UniqueIdNotValid | The card binding request has expired. Please refresh and try again. | The card binding request has failed. Please refresh the page and try again. | diagnosis |
| 400 | UnpayAmountNotEnough | Unpay amount not enough. | The bill is being written off. The amount you paid is greater than the remaining amount to be written off. Please do not pay again! | diagnosis |
| 400 | UNPAY_AMOUNT_NOT_ENOUGH | unpay amount not enough. | The bill is being written off. The amount you paid is greater than the remaining amount to be written off. Please do not pay again! | diagnosis |
| 400 | UpdateContractMemoError | Error in modifying contract remarks. | Error in modifying contract remarks | diagnosis |
| 400 | UserAccountInfoEmptyError | AliyunId cannot be empty. | aliyunId cannot be empty | diagnosis |
| 400 | UserIdInvalidError | User not found. | User not found | diagnosis |
| 400 | UserInfoEmptyError | UserId cannot be empty. | userId cannot be empty | diagnosis |
| 400 | UserInfoError | User information provided is incomplete or contains invalid data. | User information error | diagnosis |
| 400 | UsernameUidMismatch | The entered UID and account name do not match, please verify and re-enter. | The entered UID and account do not match, please enter correct account information | diagnosis |
| 200 | ValidAuth | Valid auth check failed. | Permission validation does not pass | diagnosis |
| 400 | VericationTimeExceedLimit | Verification times exceeds limit, please try a different card. | The number of verification times exceeds the limit, please change the card and try again. | diagnosis |
| 400 | WithdrawAmountExceedLimit | Withdraw amount exceeds limit. | Withdraw amount exceeds limit | diagnosis |