The billing model of Managed Service for OpenTelemetry was updated at 00:00 on October 11, 2020. The new billing model allows you to use Managed Service for OpenTelemetry in a more cost-efficient and flexible manner. You can use the original billing model until your resource plan is used up. You are automatically charged based on the new billing model after you save the cluster configurations in the console.

Comparison between the original and new billing models

  • Original billing model: You are charged based on the number of spans. All data is stored for 30 days.
  • New billing model: The fixed 30-day price is no longer available. You are charged for consumed computing and storage resources. For more information, see Billing rules.

Update the billing model

  • If you have not purchased a resource plan, perform the following operations to update the billing model: Log on to the Managed Service for OpenTelemetry console. On the Cluster Configurations tab of the Cluster Configurations page, click Save. The billing model is automatically updated. On the next day, you can log on to the Managed Service for OpenTelemetry console and click the button in the Resource status section of the Overview page. On the page that appears, you can calculate fees based on the resource status by using the new billing model.
  • If you have purchased a resource plan, you must submit a ticket to request a refund for the resource plan before you can update the billing model.