After you purchase a Smart Access Gateway (SAG) app instance and configure the SAG app instance, you can install the SAG app to access Alibaba Cloud resources.

Installation notes

the SAG app supports the following operating systems: Windows, Android, macOS, and iOS. The following table lists the versions supported by each operating system and the download methods.

Operating system Supported version Download and installation method
Windows Windows 7 SP1 and later (32-bit and 64-bit).
You can use one of the following methods to download and install the SAG app:
  • If you want to download the SAG app for your own use, you must download the SAG app that is designed for Windows 7 SP1 and later (32-bit and 64-bit). In this case, click Windows clients and select the Standalone version.
  • If you want to distribute the SAG app that uses the settings defined by a Group Policy Object (GPO) to a specified group of users as an administrator, click Windows clients and select System service version(x64) or System service version(x86).
    Note x86 refers to a 32-bit operating system while x64 refers to a 64-bit operating system.

After you download the SAG app, follow the steps prompted by the operating system to install the SAG app.

Android Android 5.0 to 10.0. To download the SAG app for Android, click the link.

After you download the SAG app, follow the steps prompted by the operating system to install the SAG app.

macOS macOS 10.11.1 and later.

To download the SAG app for macOS from the App Store, use the keyword Aliyun Network Client to search for the SAG app and download it.

Before you install the SAG app on macOS, we recommend that you read the Usage notes on macOS clients.

After you read the usage notes, follow the steps prompted by the operating system to install the SAG app.

iOS iOS 12.0 and later.

In the App Store, use the keyword Aliyun Network Client to search for the SAG app and download it.

Before you install the SAG app on iOS, we recommend that you read the Usage notes on iOS clients.

After you read the usage notes, follow the steps prompted by the operating system to install the SAG app.

What to do next

After you install the SAG app, you can log on to the client and access the private network of your enterprise. For more information, see Connect to Alibaba Cloud.