Important
We aims to keep Salesforce on Alibaba Cloud identical to the rest of the world when compliance permits. This topic describes the product and its features at the current point in time and will be updated in the future.
Salesforce on Alibaba Cloud provides three editions: CN Unlimited Edition(CN UE), CN Enterprise Edition (CN EE), and CN Developer Edition(CN DE). CN UE provides comprehensive customer relationship management tools used across industries for business and production, covering the three core cloud modules of sales and service, along with their integration. CN EE is tailored for the Chinese market, offering more competitive pricing and features in complex business scenarios. CN DE provides a development and testing environment for ISV partners of Salesforce on Alibaba Cloud. CN editions have the same limits as Salesforce global versions (such as storage and API). However, some features that are restricted from transfer, or require additional network design and connections are turned off by default. Some features are subject to our product roadmap and will be available in future releases. Similar to Salesforce CRM in other global regions, Salesforce on Alibaba Cloud follows the same major release schedule of 3 times per year.
Salesforce on Alibaba Cloud CRM Spring'25 release notes
This is a review of the features for the Salesforce on Alibaba Cloud core CRM Spring'25 release, in comparison to the public release notes for the versions outside China.
For Salesforce Overall , General Enhancements are partially applicable to Salesforce on Alibaba Cloud, but Einstein Search, Salesforce Data Pipelines, Salesforce Archive, Trust Site Enhancements and all Einstein-related updates are not applicable.
Spring '25 product updates
In the Spring'25 release:
1) Salesforce Scheduler is officially released.
2. Loyalty Management is in limited preview by invitation only (No production support currently).
Key products for Spring '25
Salesforce Scheduler - CN |
Salesforce Scheduler - Additional Appointments (1000/month) - CN |
Additional 20 Objects for Customer Community - CN |
Additional 20 Objects for Customer Community Plus - CN |
Additional 20 Objects for Partner Community - CN |
Additional 20 Objects for Partner Relationship Management - CN |
Public Communities Page Views (1 million/month) - CN |
Salesforce Integration User License - CN |
Unlimited Apps Pack - CN |
Unlimited Platform Subscription - CN |
Overview
Section | Comments and notes | Description |
Trailblazer Community, Feedback Forms, and X do not apply to Salesforce on Alibaba Cloud. | Our release notes offer brief, high-level descriptions of enhancements and new features. We include setup information, tips to help you get started, and best practices to ensure your continued success. | |
| Reading the release notes is a great step in preparing for the release. These other resources help get you and your users ready for what’s coming your way. We add resources throughout the release when they become available, so check back often. | |
In the current release notes, the monthly updates are for Einstein features, which are not applicable to Salesforce on Alibaba Cloud. | For some products, Salesforce releases features and enhancements more frequently than three times per year. Find out what’s new and read more about these features, as often as monthly, in the seasonal release notes. | |
General Enhancements are partially applicable to Salesforce on Alibaba Cloud, but Einstein Search, Salesforce Data Pipelines, Salesforce Archive, Trust Site Enhancements and all Einstein related updates are not applicable, along with other differences mentioned in this topic. | Read about changes to the release notes, with the most recent changes first. | |
CRM Analytics and the Classic UI are not applicable to Salesforce on Alibaba Cloud. | Some features in Spring'25 affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality. | |
The supported browsers and devices are the same as Lightning Experience. | Supported browsers for Salesforce vary depending on whether you use Salesforce Classic or Lightning Experience. | |
General Enhancements and Lightning Console is applicable. Salesforce Scheduler payments integration, Einstein Search, and Salesforce Data Pipelines are not applicable. | Learn about new features and enhancements that affect your Salesforce experience overall. | |
| Salesforce periodically provides release updates that improve the performance, logic, security, and usability of our products. The Release Updates page provides a list of updates that can be necessary for your organization to enable. Some release updates affect existing customizations. | |
Lightning Reports and Dashboards are applicable to Salesforce on Alibaba Cloud. | Analytics enhancements include new and updated features for Lightning reports and dashboards, Data Cloud reports and dashboards, CRM Analytics, Intelligent apps, and Tableau. | |
This section does not apply to Salesforce on Alibaba Cloud. | Get your store up and running faster with simplified product import and configuration, store branding, and translation features. Boost conversions and elevate the shopping experience with engaging store pages, flexible search options, and an improved checkout flow. Keep customers coming back with easy-to-configure promotions and coupons, customizable messages, and the new Orders Dashboard that helps you analyze and adapt to customer trends. | |
The agent quick actions in General Setup are not applicable. | Sort by multiple columns, easily manage roles and permission sets, and work more efficiently thanks to enhancements to list views and related lists. Manage included permission sets in permission set groups via summaries. | |
This section does not apply to Salesforce on Alibaba Cloud. | Ingest, harmonize, unify, and analyze streaming and batch data with Data Cloud. Then use that data to unlock meaningful and intelligent experiences across Customer 360 applications and beyond. | |
AppExchange Partners and Event Bus do not apply to Salesforce on Alibaba Cloud. | Whether you're using Lightning components, Visualforce, Apex, or Salesforce APIs with your favorite programming language, these enhancements help you develop amazing applications, integrations, and packages for resale to other organizations. | |
This section does not apply to Salesforce on Alibaba Cloud. | Supercharge your workforce efficiency with predictive and generative AI. | |
The section should apply, except for Mobile Publisher (Mobile for Experience Cloud) to Salesforce on Alibaba Cloud. | Enhanced LWR sites are now generally available. Create enhanced LWR sites and CMS workspaces, or upgrade existing sites to the enhanced framework. You can also customize your site URLs to remove the /s at the end. In security updates, use trusted sites while the content security provider is in strict mode, switch to single domain certificates for Salesforce CDN, and enjoy improvements to the identity experience. Upgrade your Aura record components to the LWR framework to see improved performance and style, and provide a seamless experience between apps by linking files from your LWR site to Salesforce. | |
This section does not apply to Salesforce on Alibaba Cloud. | See what's new in Field Service to help your team deliver on performance and customer service. | |
This section does not apply to Salesforce on Alibaba Cloud. |
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Only Industries Common Features, Health Cloud, and Loyalty Management are present for Salesforce on Alibaba Cloud. | Salesforce introduces a range of enhancements to streamline operations and improve productivity across industries.
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These features are not available in China. | Salesforce offers three marketing products: Account Engagement (formerly known as Pardot), Engagement (formerly known as Marketing Cloud), and Marketing Cloud Growth and Advanced editions. | |
Mulesoft is not covered by this release notes overview. | Use the MuleSoft Anypoint Platform suite of products to connect and integrate apps, systems, and data across your enterprise. Streamline operations by building and automating processes with clicks instead of code. You can design, develop, govern, and share APIs and integration apps and host them in the cloud or on-premises. | |
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OmniStudio Designer will be available for Health Cloud in a patch release, and is not yet available for preview Sandbox. | Use Omnistudio with the Salesforce Lightning Design System 2 (SLDS 2) template for a refreshed user interface. OmniAnalytics is now enabled for guest users on Experience Cloud by default. Access customers' saved session information to create context-driven communications on your sites. In addition to improving usability, we made a few translation, accessibility, security, and deployment updates. | |
The document generation feature of Salesforce Contracts and Office365 is not available in Salesforce on Alibaba Cloud. |
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Agentforce for Sales, Sales Cloud Go, Einstein Conversation Insights, Sales Engagement, Salesforce Inbox, and Sales Cloud Everywhere are not available for Salesforce on Alibaba Cloud. |
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Salesforce CMS is not available for Salesforce on Alibaba Cloud. | Classify CMS content with content taxonomy, then tag content to create dynamic collections. Clone content and save it to a shared workspace. Deliver content from any CMS workspace to any public or restricted channel, and remove more types of channels from enhanced CMS workspaces. | |
MuleSoft Composer for Salesforce is not available for Salesforce on Alibaba Cloud. MuleSoft for Flow has not been validated for Salesforce on Alibaba Cloud. | Compose intelligent workflows with Flow Builder and Flow Orchestration. Build approval orchestrations with automated approvals. Integrate across any system with Flow Integration. | |
This section does not apply to Salesforce on Alibaba Cloud. | Use Slack and Salesforce together to connect with customers, track progress, collaborate seamlessly, and deliver team success from anywhere. | |
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Agentforce for Service Cloud, Einstein for Service, Service Data Kit, Service Insights, Channels, Routing, and Customer Experience Intelligence are not available for Salesforce on Alibaba Cloud. | Get Case Resolution Assistance at the Click of a Button (Generally Available). Monitor Real-time Conversations Between Agentforce Service Agents and Customers. Integrate Knowledge with Data Cloud. | |
This section does not apply to Salesforce on Alibaba Cloud. | Prepare your business, employees, and facilities. Respond to major events with the apps and services in Work.com. | |
This section does not apply to Salesforce on Alibaba Cloud. | Get the latest information on these new features. | |
All Legal Documentation for Salesforce on Alibaba Cloud comes from the Alibaba Cloud legal team, and is not included in these links. | We made seasonal updates to Salesforce Legal Documents. |
Important Notice
Our product goal is to keep Salesforce on Alibaba Cloud be identical to rest of the world when compliance permits, this document is a description of the current point in time and will evolve in the future.
Salesforce on Alibaba Cloud offers three editions: CN Unlimited Edition (CN UE), CN Enterprise Edition (CN EE), and CN Developer Edition (CN DE). CN Unlimited Edition is widely used across various industries for business and production, covering the three core cloud modules of sales and service, along with their integration, thus providing enterprises with comprehensive customer relationship management tools. CN Enterprise Edition is tailored specifically for the Chinese market, offering more competitive pricing and features to meet the needs of complex businesses. CN Developer Edition provides a development and testing environment for ISV partners of Salesforce on Alibaba Cloud. CN editions has the same limits as Salesforce global versions (such as storage and API etc.), some features that are restricted from transfer, or require additional network design and connections are turned off by default. Some features are subject to our product roadmap and will be made available in future releases. Like Salesforce CRM in other global regions, Salesforce on Alibaba Cloud follows same 3 times per year major release schedule.
Salesforce on Alibaba Cloud CRM Spring'25 Release Notes
This is a review of the features for the Spring 25 Release of Salesforce on Alibaba Cloud, in comparison to the public release notes for the versions outside of China.
For Salesforce Overall, General Enhancements are partially applicable to Salesforce on Alibaba Cloud, but Einstein Search, Salesforce Data Pipelines, Salesforce Archive, Trust Site Enhancements and all Einstein related updates are not applicable to Salesforce on Alibaba Cloud.
Spring'25 Product Update
In the Spring 25 release:
1). Salesforce Scheduler is officially released.
2). Loyalty Management is in limited preview by invitation only (the features are currently being tested and do not have production support).
Key Products for Spring'25
Salesforce Scheduler - CN |
Salesforce Scheduler - Additional Appointments (1000/month) - CN |
Additional 20 Objects for Customer Community - CN |
Additional 20 Objects for Customer Community Plus - CN |
Additional 20 Objects for Partner Community - CN |
Additional 20 Objects for Partner Relationship Management - CN |
Public Communities Page Views (1 million/month) - CN |
Salesforce Integration User License - CN |
Unlimited Apps Pack - CN |
Unlimited Platform Subscription - CN |
Release Notes Overview
Release Notes Section | Comments and Notes for Salesforce on Alibaba Cloud | Description |
Trailblazer Community, Feedback Forms, and X do not apply to Salesforce on Alibaba Cloud. | The release notes offer brief, high-level descriptions of enhancements and new features. We include setup information, tips to help you get started, and best practices to ensure your continued success. | |
Release Dates are not identical for Salesforce on Alibaba Cloud. Salesforce Certifications do not cover the differences for Salesforce on Alibaba Cloud. Release Readiness Essentials: Some of this information may be similar, but the materials are not designed for Salesforce on Alibaba Cloud. Dates can and will vary, and the tools and calculators will not work for Salesforce on Alibaba Cloud instances. | Reading the release notes is a great step in preparing for the release. These other resources help get you and your users ready for what's coming your way. We add resources throughout the release when they become available, so check back often. | |
In the current release notes, the monthly updates are for Einstein features that are not present for Salesforce on Alibaba Cloud. | For some products, Salesforce releases features and enhancements more frequently than three times per year. Find out what's new and read more about these features, as often as monthly, in the seasonal release notes. | |
General Enhancements are partially applicable to Salesforce on Alibaba Cloud, but Einstein Search, Salesforce Data Pipelines, Salesforce Archive, Trust Site Enhancements and all Einstein related updates are not applicable to Salesforce on Alibaba Cloud, along with other differences mentioned in this document. | Read about changes to the release notes, with the most recent changes first. | |
CRM Analytics and the Classic UI are not enabled for Salesforce on Alibaba Cloud. | Some features in Spring'25 affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they're prepared. Other features require direct action by an administrator before users can benefit from the new functionality. | |
Supported Browsers and Devices for Lightning Experience is the same. | Supported browsers for Salesforce vary depending on whether you use Salesforce Classic or Lightning Experience. | |
General Enhancements and Lightning Console is applicable. Salesforce Scheduler payments integration is not applicable Einstein Search doesn't apply. Salesforce Data Pipelines doesn't apply. | Learn about new features and enhancements that affect your Salesforce experience overall. | |
Allow the Required Domain for Maps and Location Services: Google Maps and Location Services aren't supported. Prepare for Upcoming Restrictions on Salesforce Cookie Use: The setup domain is different for Salesforce on Alibaba Cloud (https://{DOMAIN}.setup.sfcrmproducts.cn, where {DOMAIN} is your My Domain setting). | Salesforce periodically provides release updates that improve the performance, logic, security, and usability of our products. The Release Updates page provides a list of updates that can be necessary for your organization to enable. Some release updates affect existing customizations. | |
Lightning Reports and Dashboards apply to Salesforce on Alibaba Cloud. | Analytics enhancements include new and updated features for Lightning reports and dashboards, Data Cloud reports and dashboards, CRM Analytics, Intelligent apps, and Tableau. | |
This section does not apply to Salesforce on Alibaba Cloud. | Get your store up and running faster with simplified product import and configuration, store branding, and translation features. Boost conversions and elevate the shopping experience with engaging store pages, flexible search options, and an improved checkout flow. Keep customers coming back with easy-to-configure promotions and coupons, customizable messages, and the new Orders Dashboard that helps you analyze and adapt to customer trends. | |
The agent quick actions in General Setup does not apply. | Sort by multiple columns, easily manage roles and permission sets, and work more efficiently thanks to enhancements to list views and related lists. Manage included permission sets in permission set groups via summaries. | |
This section does not apply. | Ingest, harmonize, unify, and analyze streaming and batch data with Data Cloud. Then use that data to unlock meaningful and intelligent experiences across Customer 360 applications and beyond. | |
AppExchange Partners and Event Bus do not apply. | Whether you're using Lightning components, Visualforce, Apex, or Salesforce APIs with your favorite programming language, these enhancements help you develop amazing applications, integrations, and packages for resale to other organizations. | |
This section does not apply. | Supercharge your workforce efficiency with predictive and generative AI. | |
The section should apply, except for Mobile Publisher (Mobile for Experience Cloud). | Enhanced LWR sites are now generally available. Create enhanced LWR sites and CMS workspaces, or upgrade existing sites to the enhanced framework. You can also customize your site URLs to remove the /s at the end. In security updates, use trusted sites while the content security provider is in strict mode, switch to single domain certificates for Salesforce CDN, and enjoy improvements to the identity experience. Upgrade your Aura record components to the LWR framework to see improved performance and style, and provide a seamless experience between apps by linking files from your LWR site to Salesforce. | |
This section does not apply. | See what's new in Field Service to help your team deliver on performance and customer service. | |
This section does not apply. | Hyperforce is now available in more regions, including Israel and Osaka, Japan, expanding global data residency options. Hyperforce Assistant's instructions for automated pre-upgrade checks are clearer. Access to Hyperforce outbound IP addresses has been made more convenient. Hyperforce Premium products offer new capabilities. Out of Region Disaster Recovery provides additional data protection and business continuity. The Scale Test feature allows for high-traffic scenario simulations in sandbox environments. The Swiss Operating Zone offers a new avenue to address Swiss data residency requirements. | |
Only Industries Common Features, Health Cloud, and Loyalty Management are present for Salesforce on Alibaba Cloud. | Salesforce introduces a range of enhancements to streamline operations and improve productivity across industries. Einstein Generative AI simplifies daily tasks across various sectors, including clean energy program suggestions in Energy and Utilities Cloud and benefit applicant household overviews in Public Sector Solutions. Asset Management helps streamline inventory processes and orchestrate real-time actions on assets. Automotive Cloud simplifies vehicle appraisals and loan negotiations, while Consumer Goods Cloud enhances field operations with advanced geofencing and VS Code-based app customization. Financial Services Cloud brings significant enhancements to business relationship plans, portfolio management, and wealth management, and Global Promotions Management introduces coupon codes and milestone-based promotions. Health Cloud improves financial management, scheduling, provider searches, and request processing, and Life Sciences Cloud streamlines pharmacy benefits verification and enrollments in financial assistance programs. Manufacturing Cloud enhances run-rate business with revenue management features, while Net Zero Cloud aligns disclosures and compliance workflows with CSRD guidelines. Salesforce for Education drives student engagement with Agentforce. We also bring exciting changes in Insurance, Media Cloud, Nonprofit Cloud, Communications Cloud, and other industry-specific features. | |
These features are not present in China. | Salesforce offers three marketing products: Account Engagement (formerly known as Pardot), Engagement (formerly known as Marketing Cloud), and Marketing Cloud Growth and Advanced editions. | |
Mulesoft is not addressed for this release notes overview. | Use the MuleSoft Anypoint Platform suite of products to connect and integrate apps, systems, and data across your enterprise. Streamline operations by building and automating processes with clicks instead of code. You can design, develop, govern, and share APIs and integration apps and host them in the cloud or on-premises. | |
Mobile publisher and Mobile Offline are not available in Alibaba Cloud. Therefore Biometric and Validate Mobile Lighting web components with ESLint Rules are not relevant. The Mobile App is only available in the Apple China App Store for iOS, and will only connect to Salesforce on Alibaba Cloud tenants. | ||
OmniStudio Designer will be available for Health Cloud in a patch release, and is not yet available for preview Sandboxes. | Use Omnistudio with the Salesforce Lightning Design System 2 (SLDS 2) template for a refreshed user interface. OmniAnalytics is now enabled for guest users on Experience Cloud by default. Access customers' saved session information to create context-driven communications on your sites. In addition to improving usability, we made a few translation, accessibility, security, and deployment updates. | |
Salesforce Contracts document generation with Office365 is not available. | Quickly create products by using Deep Clone. Speed up product discovery through faceted search and partial indexing. Improve Salesforce Pricing by using tools for accurate discounts, troubleshooting, pricing recipes, and optimal strategies. Save and reuse configurations. Use streamlined rules and dynamic configurations to design bundles faster. Support large, complex deals through robust quoting, ordering, contracting, and approvals. Manage usage-based products through usage modeling, rate management, and consumption tracking. Integrate Microsoft 365 with Salesforce Contracts to streamline reviews, configure file formats, enhance workflows, and extract data from images by using multimodal processing. With Dynamic Revenue Orchestrator, streamline order processing, automate tasks, track fulfillment changes, and manage ramp deal orders. Customize and optimize billing by using flexible invoice schedules, PDF generation, error reduction, multi-currency support, and automated journal entries. | |
Agentforce for Sales, Sales Cloud Go, Einstein Conversation Insights, Sales Engagement, and Salesforce Inbox are not available. Sales Cloud Everywhere is not supported for Salesforce on Alibaba Cloud. | Boost your sales teams' results with new features across Sales Cloud. Help your account teams collaborate, strategize, and succeed with more efficiency and accountability with enhancements to Account Plans. Manually upload video recordings to Einstein Conversation Insights to get key insights and action items for meetings from external sources. Forecast your consumption-based business. Customize the mobile app with Mobile Builder for Seller-Focused Experience. And plan quotas that reflect ramp-up time and seasonal sales patterns in Quota Planning. | |
Salesforce CMS is not currently supported. | Classify CMS content with content taxonomy, then tag content to create dynamic collections. Clone content and save it to a shared workspace. Deliver content from any CMS workspace to any public or restricted channel, and remove more types of channels from enhanced CMS workspaces. | |
MuleSoft Composer for Salesforce is not available for Salesforce on Alibaba Cloud. MuleSoft for Flow has not been validated for use on Alibaba Cloud. | Compose intelligent workflows with Flow Builder and Flow Orchestration. Build approval orchestrations with automated approvals. Integrate across any system with Flow Integration. | |
This section does not apply. | Use Slack and Salesforce together to connect with customers, track progress, collaborate seamlessly, and deliver team success from anywhere. | |
Log In with Email button on login.salesforce.com does not apply. Privacy Center, Policy Center, and Security Center are not available for Salesforce on Alibaba Cloud. Cache-only keys for Platform Encryption are not available for Salesforce on Alibaba Cloud. | Log in to Salesforce with your email address with the Log In with Email button on login.salesforce.com. Deliver convenient login experiences with headless user discovery. Use an external client apps to configure Salesforce as a SAML single sign-on identity provider. Use external auth identity providers to centralize your OAuth configurations for outbound callouts under named credentials. Define more HTTP status codes to refresh access tokens. Monitor details of Transaction Security Policy triggering events, and keep tabs on key certificate information. Monitor transactional database tenant secrets. To adopt the latest content security policy directives via a new release update, update your trusted URLs. A release update ends redirections for legacy host names in production and demo orgs, and another. | |
Agentforce for Service Cloud, Einstein for Service, Service Data Kit, Service Insights, Channels, Routing, and Customer Experience Intelligence are not available. | Get Case Resolution Assistance at the Click of a Button (Generally Available). Monitor Real-time Conversations Between Agentforce Service Agents and Customers. Integrate Knowledge with Data Cloud. | |
This section does not apply. | Prepare your business, employees, and facilities. Respond to major events with the apps and services in Work.com. | |
This section does not apply. | Get the latest information on these new features. | |
All Legal Documentation for Salesforce on Alibaba Cloud comes from the Alibaba Cloud legal team, and is not included in these links. | We made seasonal updates to Salesforce Legal Documents. |