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Secure Access Service Edge:View the device list

Last Updated:Jun 23, 2026

The device list displays information about user devices connected to the SASE platform. This topic describes how to view their information.

Background information

SASE leverages Alibaba Cloud Points of Presence (POPs) to accelerate traffic from devices to your internal enterprise applications. Devices without the SASE client cannot access these applications. After you install the SASE client on a device, you can view real-time information such as the online status, version, and network traffic of your enterprise devices to manage them more efficiently.

Procedure

  1. Log on to the SASE console.

  2. In the left-side navigation pane, chooseEndpoint Management > Terminals.

  3. On the Terminals page, you can view the number of Register Terminal, the Online Terminal Trend, and the lists of Register Terminal and Unregistered Terminal, and configure the terminals.

Registered device count

The device count is categorized by: Total Terminals, Windows Terminals, macOS Terminals, Linux Terminals, Android Terminals, iOS Terminals, and WUYING Workspace.

Online device trend

The Online Terminal Trend chart shows the online device trend, including the peak number of devices, for the selected period.

image

You can set the time range for the trend chart. The supported ranges are Last 24 Hours, Last 7 Days, Last 1 Month, and Last 3 Months.

Click the 图标3 icon to expand the time range drop-down list and select a range.

To use the Last 1 Month and Last 3 Months ranges, you must first enable Log Service (SLS). For details, see log analysis.

Device list

The device list displays information about registered and unregistered devices.

Registered device information

This list includes devices running operating systems such as Windows, WUYING Workspace on Windows, macOS, Linux, iOS, Android, and HarmonyOS. It displays details like Terminal Name, Terminal Tag, Operating System, Device Owner, Department, Owner, Sharing Settings, and MAC Address, and allows you to perform the following operations:

  • Import Enterprise Device

    1. Click Import Enterprise Device.

    2. In the Import Enterprise Device dialog box, click Download Import Template. After you fill in the MAC addresses of your corporate devices, upload the file by using Drag and Drop File to Upload or clicking View Local File. Then, click OK.

    3. After the upload is complete, you can click Imported MAC Addresses to view the imported corporate devices.

  • Configure default display columns

    Click the 设置 icon in the upper-right corner of the list. In the Default Display Configuration dialog box, select the columns you want to display, such as Terminal Name, Operating System, Operating System Version, Department, and Owner. Then, click OK.

  • Configure device sharing

    • Global Sharing: When global sharing is enabled, multiple employee accounts can access all office devices.

      Click Global Sharing to enable it.

    • Disable Sharing: When global sharing is disabled, only the most recently logged-on account can access each office device.

      Click Disable Sharing to disable it.

    • Sharing Settings: For a specific device, you can enable sharing to allow multiple employee accounts to access it, or disable sharing to restrict access to the most recently logged-on account.

      In the Sharing Settings column for a target device, manually enable or disable sharing for that specific device.

  • Export device information

    • Export All

      Click the image icon in the upper-right corner of the list to export information about all registered devices.

    • Batch Export

      Click Batch Export to export information for the devices that you select on the current page.

  • Query device information

    You can filter the device list by criteria such as version number, terminal tag, terminal status, device ownership, sharing status, username, department, MAC address, terminal name, terminal IP, office zone, and system SN code.

  • Log collection

    Click Collect Logs to collect and download log information from a device.

  • Terminal handling

    In the Actions column of a target device, click Terminal Handling. You can then perform the Lock and Mark as Lost operations on the device.

    Note
    • After a device is locked, SASE immediately disconnects it from internal enterprise applications. To unlock the device, the employee must contact an administrator.

    • After a device is marked as lost, SASE immediately disconnects it from internal enterprise applications. To remove the lost status, the employee can update the device status in the terminal management section of the SASE client or contact an administrator.

  • Batch Manage

    Click Batch Manage to perform the following operations on the selected devices on this page: Batch Delete, Batch Unbind, Enable Device Sharing, Disable Device Sharing, Batch Update Device Ownership, and Batch Export.

  • View device details

    1. Click the name of a target device in the Terminal Name column.

    2. On the Details page, you can view the device's Basic Information, Software Information, Online status, and Log Collection tasks.

      Important
      • The Software Information and Online tabs are not available for iOS and Android devices.

      • The online status feature requires SASE client version 4.x or later.

      • Basic Information: Basic information about the device (for example, operating system, version, and MAC address), device status (username, department, and status), and historical logon accounts.

      • Software Information: Information about the software installed on the device, including the software name, company, version, and installation time.

      • Online: A heatmap of the device's online activity.

      • Log Collection: A list of log collection tasks. You can click Collect to create a new task.

Unregistered device information

This list includes dumb terminals and devices on the username and password whitelist. You can perform the following operations:

  • Dumb terminals

    • View: Click the Dumb Terminal tab. The list then displays all dumb terminals.

    • Add: Click Add Terminal and enter the MAC Address, MAC Address Mask, Device Vendor, Device Name, and Device Type to add devices one by one. You can also click Import Devices to add devices in batches by uploading a file.

      Note

      For example, if you set the MAC address to cc:46:d6:00:00:00 and the MAC address mask to ffff-ff00-0000, it matches all devices with MAC addresses that start with cc:46:d6.

    • Edit: To modify the information of an existing dumb terminal, locate the device and click Edit in the Actions column.

    • Export: Click the image icon to export information about all dumb terminals.

    • Disable: To disable an existing dumb terminal, locate the device and click Disable in the Actions column.

    • Delete: If you no longer need a dumb terminal, locate the device and click Delete in the Actions column. You can also select multiple devices to delete them in a batch.

      Important

      After a device is deleted, it must be re-registered before it can be used to log on to the SASE client.

  • Username and password whitelist

    • View: Click the Terminal Whitelist tab. The list then displays all devices on the username and password whitelist.

    • Add: Click Add Account and Password and enter the MAC Address, Device Vendor, Device Name, Device Type, Account, and Password to add devices one by one. You can also click Import Devices to add devices in batches by uploading a file.

    • Edit: To modify the information of a device on the whitelist, locate the device and click Edit in the Actions column.

    • Export: Click the image icon to export information about all whitelisted devices.

    • Delete: If you no longer need a whitelisted device, locate the device and click Delete in the Actions column. You can also select multiple devices to delete them in a batch.

      Important

      After a device is deleted, it must be re-registered before it can be used to log on to the SASE client.

Set up and view device tags

Click the Add button to the right of the All Tags section to add Manual Tag and Automatic Tag.

  • Manual Tag: After you add a tag, you must manually bind it to devices in the Terminal Tag column of the device list.

  • Automatic Tag: Automatically assigns tags to devices based on specified rules. You can configure multiple rules and set the relationship between them to AND (all rules must be met) or OR (any rule can be met).

Under All Tags, you can view all existing tags. Move the mouse to the specified tag name, click to edit or delete the tag. After editing or deletion, terminals bound to the tag will automatically update to the edited tag or have the tag removed.

Note

Automatic Tag are not editable.