The Result Determination component filters users based on the sending result and receipt result of the last marketing touch or data push component and performs subsequent operations. You can filter multiple groups based on different result requirements at the same time.
For example, one hour after sending a WeChat message, send a short message to the user who fails to send the message, and continue to send WeChat to the user who succeeds.
The result judgment component must immediately follow the marketing touch class or data push class component.
Results supported by each marketing touch class or data push class component:
Text SMS , Digital SMS, Emails, WeChat Messages, Template Messages, and Push Kafka: The sending result is successful or failed.
APP PUSH: Sending Result: Success, Failure, Receipt Result: Open, Ignore.
Webhook: Sending result: successful and failed. The optional receipt result is the status value defined in Webhook Management. The receipt is sent by one or three systems to return the corresponding data, and the receipt must be sent within the defined data reclaiming cycle, otherwise the receipt will not be received.
To configure a universal filter, perform the following steps:
Click the Result Judgment component and configure it in the panel that appears on the right, as shown in the following figure.
NoteThe preceding figure shows the result judgment component after the APP PUSH component.
Some components only have sending results but no receipt results. The result judgment component after these components does not have the configuration items of the result type in the figure, but only the configuration items of the selected result.
Set the trigger time. The time reserved for obtaining the sending result or receipt result of the previous component can be determined when the trigger time is reached.
Relative Time: Wait for a period of time after sending. Unit: minutes, hours, and days.
Specified time: Wait until a specific time point, and make a judgment at this time point.
NoteThe trigger time refers to the maximum waiting time for obtaining the result. If a user has obtained the result before the trigger time reaches the trigger time, the waiting will end and the result will be directly judged.
For the specified time, if the specified time point has passed when the user enters the result judgment component, the result is directly judged without waiting.
Select Sending Result or Receipt Result, and then select a result. You can select multiple results.
NoteFor sending results, no matter how many results are selected, a "other" branch will be added. When the trigger time is reached, users of other results except the selected results will enter the "other" branch.
Similarly, an "other" branch will be added to the receipt result.
Click OK. A branch is generated for each selected result on the canvas, as shown in the following figure.
